Great customer service. They found me exactly what I needed. I don't know much about cords but they…read morefound the specific cord I needed without me having to solder anything on myself. All while being cheaper than buying online. Thanks!!

Every time I come to the state of Arizona I like to hit up Tri-Tek! Small shop flavor with some big…read moreselection. Today was a quick in and out but, I just always have to stop and get something. Carry some of the highest quality product on the planet. Today's case. I got some NTE electrolyte capacitors. Jeff over there is awesome. If you're in the Phoenix-Mesa area you owe it to yourself to stop in and experience the greatness that is Tri-Tek!

The staff is incompetent. They do whatever they want, adding or removing accounts without your…read moreauthorization. They lie to you, telling you they have free promotions, and then end up charging you for those promotions. I'm investigating how I can report them to the consumer protection agency in the state. Because they're stealing from you without you even knowing it. And when you go to complain, they play dumb, just saying "that's what the system shows," etc. I spoke with the manager, and he doesn't care about your situation. He pretends to help but doesn't solve the problem; he only gives you options that create other problems. Because you have to go back and practically yell in his face about how stupid they are. They're useless, completely incompetent.

Horrible experience! Worst customer service ever! No name tags. Poor hygiene. Music was way too…read moreloud could barely hear. Way over priced and pushy tactics to try to upsell. The guy I dealt with was so rude. I'll call him "Mr.Let me finish talking." I was simply asking questions that greatly impacted my finances. I Explained my expectations and needs but he simply did not care. such a soulless interaction. Being a sprint/ T-Mobile customer for almost 2 decades I've never seen such neglect for the customer. Will definitely be escalating these issues. And writing a review on all available formats.. DO BETTER Laveen T-Mobile!!

There's some good bargains in here. Bonus points for taking Zelle, Paypal & Venmo (otherwise they…read moreare cash only. atm on site) The missing stars was because it seemed a bit understaffed. I may have just stopped by on a busy day, I'll have to try again another time. I came in for something they had listed on Ebay. Although the Ebay price said $21+ because it was marked down on sale, I was still charged $25 for it, because that was the printed price on the paper attached to the product. I did ask about the lower price, but was kinda told that it is what it is. I was getting something for a Christmas gift on Christmas Eve, so I just considered the extra $4 my convenience fee so I could feel better about it. It was still a good price, but I was a bit disheartened that the price published on Ebay wasn't honored. I'll probably be back, as I saw other things I may want. However, due to Christmas Eve crunch time, I had to get out of there quick fast and in a hurry. Hopefully I can raise my rating on my next visit.

Been shopping at Victory for years. They always have the best deals and the staff is super friendly…read moreand patient. Can not recommend this store enough!

Thank God for the wonderful men and women in the Geek Squad, who taught me how to use my iPad to…read moredownload things and helped me remember the password I had forgotten so that my email account would be available on my phone, my iPad, and not just my laptop. The staff's walk-through was free of charge, which is perfect for someone on a budget.

Did they have what I needed? No. But I was greeted at the door with a smile, and within not even…read morefive minutes of being in the store, three people asked me if I was finding everything I needed. This honestly caught me by surprise because I haven't been here in years! Also, when did they start selling coffee machines and stand mixers?? I think that was super cool and new to me.

The girl in the stor told us my little brother was approved for 1500 and then tried to charge 300…read moreto activate the phone , we knew she was lien i said no thanks and went down the street and go two iphones and paid 109.87 on each one and a applr watch was added on for free .... im under the impression if i was hispanic she would have helped me no issue but since we where black she thought we didnt know our shit and tried to rip us off .... i went back to ask why but lost interest and just know she was trying to scam me

Awful customer service & no manners .The girl we asked assistance for to pay a bill was very…read moreabrasive and rude for no reason .

Honestly had a great experience here. Went in to primarily…read morelook at a washer and dryer - no one was over there to help us - walked over to the tv area where we saw someone and he was honest and said he didn't know a lot about washers and dryers but if we knew what we wanted he could help us get it ordered. We also were looking at a tv and he helped us with that, and brought it out and loaded it up. He was great!

Stopped by 6/13/25 around 2 p.m. and headed to the Geek Squad. We were greeted by two staff…read moremembers at the desk to exit. The Greek Squad member who helped us was Ray. He answered all our questions and looked up the TV that needed to be fixed. I definitely recommend getting Geek Squad Protection, which enhances your manufacturer warranty and gives you extended coverage when the warranty ends. A Totaltech membership costs $199.99/year & includes Geek Squad tech support on all of your tech devices (even if you didn't buy them at Best Buy), free delivery and standard installation for new items like TVs and dishwashers, and up to 24 months of product protection on select products. We also looked at the Eufy security cameras because of the quality of the video and how they are able to move 360. I also check out the new ring pros as I have the older version installed. We ended up getting a couple of c phone chargers. Which we had a $5 off certificate for that expired, but manager Mario was able to honor it. Thank you to The Friendliest Best Buy staff, always shop in person to ensure jobs! They are having a great sale until Sunday 6/15.

Great service help me out when I realized one of my used subwoofers was damaged. They fix it with…read moreno issue would recommend good people.

I had Stereo city install a stereo in which I believe they overcharged me, but besides that, my…read morevehicle started having starting issues in which I never had before. Nissan told me that it was an aftermarket installation issue, so I took it to the stereo guys, and they told me that it wasn't their installation that was causing the issue and they tried charging me $100. (But they said I wouldn't have to pay anything if it was something they did and had to fix it) ! The guy literally yelled at me on the phone and they weren't to blame and I owed him '100! I said NO! So he said he was going to put it back the way it was at the 'no starting" . I've had it back a week and I haven't had an issue since, so if it wasnt their installation being the cause, why is it starting just fine now?! Cuz they tapped into a wiring harness, voiding the warranty, and it WAS causing the issue, (and lied about it) fixed it and tried charging me for it (after they said if it was their fault i wouldnt have to pay for it) Im starting to wonder if I should have had it installed someplace else because they say they warranty their work, but I had to pull teeth and get yelled at just to get my vehicle working again. Remember it was working BEFORE i got the stereo installed.

i took my elderly brother into the The Apple Exchange to find a used computer and David was very…read morehelpful. We returned the next week, to upgrade and get an even better computer. Again, David helped us and this time he was even more dedicated to solving our issues. He was warm and helpful. I highly recommend David and THE APPLE EXCHANGE when you're looking for a quality used Apple product

Very responsive and polite. They were able to get the charging port cleaned out and on my way the…read moresame day! Great service, clean store and would go back if I ever needed this kind of service.

The technician created a basic workaround to get my DS18 BTC-Five Bluetooth receiver working via…read moreaux, but the setup was incomplete and poorly wired. After the install: I lost power to my 12V lighter socket, so I couldn't charge my phone. He mostly likely tapped into the same circuit as the lighter socket, causing power loss (Yeah. He didn't warn me about that before the install!) The audio was also making intermittent Bluetooth pairing failures. I would be driving and then music would stop and start again. Bluetooth phone calls stopped working--only music streamed. The install skipped key components I provided, including the fuse tap, LOC, and amp integration What I learned--and what others should know: The 3.5mm aux jack on the BTC-Five is audio-only and doesn't support calls To restore full functionality, the fuse tap must be moved to a different ACC slot so the lighter circuit isn't interrupted. For Bluetooth calls, you need to use the BTC-Five's RCA outputs and route them through a head unit or amp that supports hands-free calling. If I had known all this upfront, I probably would've skipped the install entirely and just kept using my regular USB-C to 3.5mm Audio Aux Cable Adapter. It was simpler, reliable, and didn't disable anything in my car. No wonder the guy had a weird vibe! I would have given them 5 stars if they had wired correctly, but the job was rushed and sloppy. He didn't create a solution. He created a problem! Now I'm going to have to get my brother to help me fix this. He said the tech most likely installed the tap with only one fuse (for the BTC-Five). Or inserted it backwards, cutting off power to the original circuit. Or used a single-slot tap, which reroutes power entirely to the new device. This experience taught me how to reclaim my install and turn shortcuts into teachable upgrades. If you're integrating amps or planning full audio control, skip the aux hack and wire it properly. I wasn't impressed with this install. What a total waste of money!!!!!!

He didn't help me set up anything with the dash cam. He just sent me on my way. I won't be getting…read moreanything installed from him ever again. He costs the exact same amount as Audio Express except they would have helped me set it up. I'm so pissed. Why the fuck would I buy a dash camera that I can't connect to??? It's completely useless and pointless and I'm now fucking out $450. Screw this place and the rude ass dude at the front. I will never be coming back.

Shitty customer service can't answer any Damm questions. Manager never gets back to you. They tell…read moreyou what you wanna hear in order for you to switch carriers.

I went today to cancel my WiFi 5g and Nate was a wonderful help. I was in and out fast and the…read moreservice was friendly and professional. Thank you again Nate!