Alex provided an excellent buying experience from my initial call, to helping me walk through the…read morewasher I originally wanted and entertaining another and kept me on task with the original plans. He allowed me the time I needed to call my insurance company to make sure my coverage already covered surges and such. He set perfect expectations regarding scheduling and delivery. Alex was helping another couple that arrived before I did, yet seemed to share his attentiveness with us both equally and not taking anything away from the experience. There was ZERO pressure...just all information I could need and so being overwhelmed. He was knowledable and honest. It felt like he was more committed to the experience than the sale, annd he was personable annd candelid...and as a salesperson myself, I appreciated that. Speed Queen isn't the cheapest but its reputation is long-standing and I haven't bought a brand new washer in over 20 years. There's something to be said about buying Made In The USA and a 5 year warranty I feel brings comfort, pride, and value to the table. The daily delivery emails were great with as busy as I've been with work. I called back several times from both my work and personal phone to confirm the delivery window set for me and never got anyone on the phone. I got a call less than a hour before expected delivery and was able to pick up because I was at an appointment I had to move up to be able to make the delivery window work for me (which was established the evening before) and the person calling to schedule was curt and snarky, asking for the phone number on my file. I told him the work phone number he was calling was for scheduling because it was during work hours and the other number was personal. He acted annoyed that I didn't know which one was on my file when I provided both at the time of purchase and this is my first purchase from y'all. He told me my drivers would be at least half an hour early awouod only wait 15 minutes. I told him I moved a personal appointment to 9am once I received delivery window from 10-1, so would need them to keep the time they committed to. He seemed annoyed with that as well, although I told him I'd be home by 10 for the delivery. I was home around 9:40, with plenty of time. The drivers were kind, professional, and efficient and said they had a lot of deliveries which is why they were early. They didn't seem annoyed, and were wrapped up with my install by 10:05, so should technically still been ahead of schedule.

BEWARE! Dishonest. essentially scam artists. Lie about…read moredeliveries and refusex to issue refund for non functioning $2600 TV. Just awful people and business.

Would not buy anyting from them ever again got alternator from them did not last a month sales guy…read moresaid I should get the high power one it would last longer and give me more power so I did that one did not last long at all so they sent me another one and that one lasted 7 months right outside my warranty so I called back they told me I would have to buy another one...lol It's a waste of money......DONT WASTE YOUR MONEY

I used to visit Russell at DB back in the late 1970s! Great Place and he took nice care of my…read moreRevox! I guess it's still in business?

This is a good supplier for low voltage systems, electronics, network cable, tools, etc. They are…read morewell stocked with network, video, audio, cable, connectivity, electronic components, electric components, circuit boards, cooling fans for devices, etc. This is not radio shack! They serve working technicians and businesses. Cheers!!

Went I to this store and no worker was wearing a mask. I questioned this and they pointed to the…read moreplastic barrier at each point-of-sale desk. Clerk complained how business has dropped by 40% during pandemic. Price of item I needed was $15 more than online but I needed it so I paid. Then I realized no refunds allowed. He said if item does not work (power supply), I need to return with the item it is used on so they can see it does not work. I stated it was an exercise bike. Went home with item and it did not work. No wonder his business is down 40%. Makes you jump thru hoops to return an item, prices are higher than on the web and most importantly, do not care enough about their customers to wear a mask during this pandemic. I have been using their services for over 10 years. Not ever again. How do they stay in business?

drove 45 minutes twice to talk to them, try to sell me starting $35,000 and Up theater sound…read moresystem, explain it was just me and my wife and maybe had a budget of $12,000 Left my number, no one ever called me back. I kept calling they wouldn't answer my calls or return them. I guess my business wasn't enough for them that's why I give them one star

Very good work. Would definitely call again. I asked them for another estimate on a second job…read morefor me. They did not feel that it was the job for them, but went above and beyond and gave me websites and vendors and researched and found the products that could do what I needed. Did not charge me for this. Thanks to everyone at @Home Video

They service CB radios mostly. But they also service stereos, computers, TVs , VCRs, inverters,…read morewalkie talkies, and all mobile electronics. The owner is Roger Moore and his "CB handle" is 007 just like the double 07 movies. I brought my CB radio in for repair and a little tuning. He knows what he is doing and was very nice while at the same time taking care of me. Now it has been over 20 years since I had a CB so I took "today's CB" radio in for some education and knowledge. He also came out to my truck and set my "SWRs" which is CB talk for tuning your CB for the best output and performance. They are open 7 days a week but nights only from about 7pm to midnight. 007 is pretty reasonable too. I highly recommend him.

From the owner: This company has been in business since 1984. Same location from 1984 until 2016. The truckstop…read moreclosed and the business was moved to the Pilot Truckstop at I-75 Exit 56(The old Crazy Ed's Truckstop) Niota, TN.. Ed retired in 2018 and sold to Pilot. Ponderosa 007 Radio Shop has had the same owner/ Tech since 1984. Sales and service on all electronics. Radios, linears, computers, tv, DVD, stereo,musical amps, if it will fit through the door , we will work on it.

I recently had the most wonderful experience of receiving assistance and guidance, over the phone,…read morewith a knowledgeable , gracious, and very patient Best Buy representative named Sierra. This was the Town and Country Circle Store in Farragut TN. My grandson and his friend visited for a week and used my LG77 Class 5 series for their games. They adjusted the settings for their taste. When I tried to use my TV after they left I had no idea how to adjust the settings back where they were. I called the store where we purchased the TV for help. I fortunately got Sierra who guided me through the adjustments and then educated me on future problems I may encounter and ways to solve them. Sierra is an excellent representative for Best Buy. Not only was she knowledgeable but Her friendly demeanor made the experience of learning how to adjust my settings myself an enjoyable experience. She explained the technical details in simple terms and guided me through the process of adjusting the settings very patiently and step by step. Through her exceptional guidance and service she made the whole experience both pleasant and informative. I highly recommend Sierra to anyone who needs assistance with their TV adjustments!

No stars if I could.. went in to get a specific item from the store.. walk in.. no acknowledgement…read morewe were there.. go to the section of the store and wait.. and wait. Employee goes by and says to the group which is six people so far.. when an employee sees you they will come help.. and nada. Then I overhear an employee in a neighbor section telling customers the have a virtual kiosk line already six people deep.. ummmm.. what kiosk line? So we opted to order in store on our phones for the item to be picked up. We left the store without one employee making eye contact or acknowledgment from staff. We came in to pick up the item. I will not return to this store ever. They made zero effort for the customer of even putting a name down so an employee can make sure everyone is seen in the order they came in. With stellar customer service like this they may meet same outcome of circuit city

Computer Depot used to be my go-to for computer problems. The last time I used their services was…read morein 2022 after I had been being cyber bullied and my computer and WiFi hacked for nearly a year while I was renting a senior apartment from Knoxville Community Development Corporation (KCDC) in Knoxville. I already knew KCDC was involved. They have a reputation for going to extremes to target and retaliate against residents, and I had filed HUD complaints against them. When I brought my computer into Computer Depot, the manager/owner looked at me with eyes as big as saucers. I felt intuitively that something was not right. I gave them my computer and asked them to wipe the hard drive and reload my programs to get rid of the malware. When I came back to pick up my computer, I found that they had disabled my Secure Boot and installed a program that allowed them to come and go from my computer system, but also left an open door for the hackers. That was like a big clue that KCDC had hired them as "black hats" to facilitate their cyber harassment and surveillance, which included turning my apartment neighbors against me and encouraging them to harass and surveil me. Two attorneys who reviewed my screen shot evidence warned me that KCDC might be setting me up for a criminal indictment. I will never use Computer Depot again.

Great and immediate help by phone with connecting 15 year old asus to home network. Very patient…read moreand polite.

I don't come here a lot but when I can't find a computer part else where I come here and 7 times…read moreout of 10 I have found what I need. I never had a problem with any of my purchases. The blonde who works there I didn't catch her name but is helpful when I called and asked about the part personally looked for it and it was ready for me to buy when I got there. Great place and love just looking around tell them nick and Jared sent you.

service seems nice but he lies to you the whole time saying it's so much money and he's asking for…read moreless wouldt buy another thing there its all chinese products bought a drone the app is stright chinese cant even understand it i mean how you gonna sell product like that man come on plus he wont allow returns

Things have definitely changed since the last two reviews were posted. Everyone says to spend your…read moremoney locally and I would have done that happily had the person who answered the phone today had not been so incredibly rude and had not told me immediately that he would NOT do anything without an $89 fee. I explained that I was two minutes away and asked if he could please put one letter key back on my keyboard. My "T" was off and I wanted a "professional" to put it back on so that I would avoid possibly breaking it. He said that I probably already broke it and that he would NOT look at or touch my computer without me paying $89 and that was just for him to look at it. Seriously? That's not a fair rate. I could understand $89 if I was stuck in a BSOD (blue screen of death) but one keyboard key? No way. To top it all off, his rudeness had already soured things before I even heard the $89 nonsense. I checked online and sent pics to a company who said there was nothing broken and instructed me on how to put the key back on. The company was retail and could have at least tried to sell me a whole new key but, no, they did right by me and helped me instead of coming at me with a rude attitude and an $89 fee declaration. I will never recommend them to anyone. Hopefully, the manager or owner will see this and tell them to get their act together. Horrible experience!!!

WARNING: DO NOT USE FOR DIAGNOSTIC SERVICES OF ANY KIND!! I…read moream a college student and I use(d) my computer for 6-12 hours on some days, let's just say it is essential to my studying and I also use it for gaming and streaming video. My computer was purchased 2-3 years ago from an online prebuilt computer store with a large reputation. Sometimes on these prebuilt units, things like fans and cooling can be kind of cheap as they save cost and spend more of the budget on big name processors. This means that in my unit, my CPU pump and therefore my whole water-cooling system failed about 6 months after I bought the PC. I brought it in to the Computer Depot fast, educated service to ensure my basically new PC continued to serve me well for years to come. I asked Zack to investigate everything and let me know what he thought was causing the clicking noise and check my computer for signs of heat damage. I also let him know I wanted to pay for a new layer of thermal paste if there were any signs of early wear on the CPU. Basically, I wanted him to make sure my computer was not damaged and make sure it was safe for the future. I left my PC with Zack. Zack can be described with five words: Slow, Arrogant, Condescending, Rude, and Useless. He kept my computer for 4-6 weeks and I had to buy a laptop to continue my studies on while my main desktop was getting work done. Every time I would call, it would take hours to get through and he would tell me it was running tests and he can't get it to replicate any of the issues I saw every time I used it at home. Basically he was saying my PC was great. Finally, he replaces the pump, but he doesn't do the thermal paste and I do not believe he even investigated anything for heat damage, though at the time he said he had. I bring the PC home, and the new pump is great. Now I realize all Zack has sold is a false sense of security, as the crashes that had once accompanied the CPU pump clicks are still occurring. My PC still crashes after 10-20 minutes of doing anything, and as time goes on the issues gets worse and worse. I have spent dozens of hours if not hundreds trying software side solutions. Eventually, the pump they had installed will fail as well due to him having the pump higher than the radiator, probably causing further damage. I have run memtest86 and received errors on 2045/2059 tests, this is a RAM/CPU tool where 1 failure is severe enough to warrant replacing parts. I have installed newer, larger CPU coolers that Zack said wouldn't work on my unit. I have even moved to Windows 11 in desperate hopes to fix this issue. At this point, it is either my CPU or RAM and I definitely asked him to look at those when the PC was younger and make sure they were healthy. The point is, I had a 6-month-old computer that I took to the Computer Depot, and I was even able to point them in the right direction and asked them to protect me from this exact kind of issue. All they did is waste 6 weeks of my times, show me an incredible amount of rudeness, and sell me a false sense of security. Unless you know exactly what is going on and what your computer needs- do not use the Computer Depot. I did not have money or time to troubleshoot this issue endlessly, but now I have been forced to spend hundreds of dollars and dozens of hours due to Zack's inability to diagnose computer issues. Stay away!!