Not what they used to be... I really enjoyed purchasing my sound system for my last vehicle through…read morecrutchfield.com. Now it's terrible. They used to guarantee the lowest prices. Found out I paid about 33% more for the speakers than SonicElectonix had them listed for. When I spoke to them about a price match I was told the do price match... but with a big caveat, the only price match if the manufacturer lowered the advertised price. This isn't really a price match. In order to stay in good graces as a dealer they can't sell for more than MAP or manufacturers advertised price. So first downside: no longer the best prices and they are unwilling to match or compete with better pricing. Second issue, I was told my package would arrive by a certain date so I can schedule my install. It was delayed. Asked for some help since I lost the shop deposit and my install spot... Nothing. Second downside to Crutchfield: no customer service Third issue: the forgot the speaker harnesses to use my factory wiring. Cool. One benefit Crutchfield always touts is they hook you up with everything you need... unless you want to plug in your speakers without splicing into overpriced factory wiring harnesses. And here is the final straw: I was delivered used, damaged products and an incomplete order. The amplifier was clearly used, not like open box, but used. The outer box says BEST BUY EXCLUSIVE on it. I checked the date and it's from late 2020 so about 5 years old. The speaker terminals were already stripped out and had burn mounts on the power terminal. This was clearly a used unit that somebody pulled out of their car. The amp smells like cigarettes and is missing the cover. Well... now I'm waiting for the rest of the parts and an amplifier that didn't spend the last half decade under the seat of somebody's Marlboro Mobile. I already had to push out the install date twice and lose two deposits to hold the spot. So they don't even sell quality equipment anymore. Lastly, they sent the wrong speakers. I ordered 6.5" and the sent the 5.25" version. That's an honest mistake but on top of everything they're making me wait while they investigate. So the only usable thing I received are the adapters for the speaker opening. Now I am stuck with gear I can't install or use while they investigate. I was told they should be done in the next couple days and the we can go from there?!?! We can go from there?!?! They sent the wrong stuff and I'm stuck with it until they decide I can send it back or they'll refund it. It's clear that the customer is the LAST on the priority list for these people. Hopefully they get back to me in the next few days so I don't have to start a charge back process. I highly suggest going with another company that values their customers and aren't just skating by because they've been in the industry for so long.

I came to Crutchfield out of desperation, but I should have gone there first. I pulled my brother's…read moreold Atari 2600 out of the attic and exhausted every option trying to get it connected. Nothing seemed to work. Well, I brought the box with the console, games, cables, etc down to Crutchfield and their eyes lit up. The staff not only heard me out as I tried to explain how I was struggling to get this 70's dinosaur hooked up to our modern television, they did research on the spot to see if we could figure it out together. One of the techs was literally on his way off-shift for the day, but he stuck around to help me out. When they couldn't find a suitable adapter in stock, the guy crimped a custom RF to coaxial cable right in front of me. On the spot. He fabricated the connection we needed from scratch, like he was pulling it out of thin air. This man is a wizard I will absolutely be back here for any audio/visual needs I have going forward.

After the great service I received at this business, I knew Roz deserved a review…read more My wife, son & I are staying at the Massanutten Resort a few miles up the road from Harrisonburg. We were at Luray Caverns when my son's iPhone 5 stopped working. (15 year-olds do not take loss of contact well!!) Using Yelp I called a couple of likely places. The first did not answer, the second did not repair phones, but referred me to Roz. It was already six and Roz closes at seven, so I was not hopeful- it's a 40 minute drive just to get to the shop. But the owner told me to come in; he would take a look at the phone. We got there at 6:45p. True to his word, the owner looked at the phone & then fixed it!! He stayed late, until 7:15p and was very pleasant to boot. And I was charged a very reasonable amount. This is my first Yelp review, but I felt compelled to write this one.

Ro-Hi-Tech is the best kept secret in Harrisonburg for computer repair. Roz was excellent in his…read morecommunication and very friendly and helpful in person! A kind soul, for sure. He was able to fix the screen on my MacBook Air the same day I brought it to him! And his pricing was certainly reasonable! I will highly recommend Roz-Hi-Tech to anyone who needs these kind of services!

Drove from Stn to hburg to the geek squad in BB with Apple tablet. They had it for a week picked it…read moreup and it wasn't fixed, so much so that Apple ended up replacing it the next day due to their incompetence. Go to Apple straight away instead if similar situation.

Horrible store. Charged my family $1000+ a laptop at least $100 for the original warranty and then…read morehad the GALL to charge another $100 simply to use the warranty I had already paid for. They kept this extra charge hidden until literally the very last second and explained it as a "copay" and told me I was "lucky because it would be so much more without the warranty." Simply put, it is an absolute SCAM they would not be able to get away with if they weren't a big corporation and we weren't all poor people who need our electronics to make rent. Disgusting. Any managers or upper level employee should feel disgusted with themselves

I generally avoid Target but it was the convenient stop for a vacation supply run. I got the sense…read morethat's most of their customers, many of us stocking up on lunch meats and paper products and such. Some was low on stock so be prepared. But prices were fine, it's exactly like most Targets and plenty of signage. Expect lines as all the tourists do their shopping but get what you need including smaller sized condiments easily.

I HATE IT.... Everything is so expensive and plus the employees are always unhappy and miserable…read moreand are mean and rude especially when I ask for help...... Don't ever go back here and they need to get shut down so more better and wonderful stories need to come in publix and Ollie's and more Walmarts and more five and below's too less targets more affordable stores that have best quality and prices for young adults. Merry Christmas happy holidays everyone From Lauren

Ed does an outstanding job. Clearly a seasoned professional. He's my go to guy for TV mounting!read more

Incredibly reliable and responsive to phone calls and questions. This husband and wife team are…read morecompetent with years of experience and offer the best service in the area. We would use them again in a heartbeat.

I paid $147.42 for a new screen for the iphone 12 pro max. It was so glitchy, for example, trying…read moreto type it would auto type random letters. It was so bad I asked Gadget town, what can be done. They say, "yep those phones with those screens often have problems" I'm thinking, then why offer this service. I told him my previous cracked screen worked better and I asked if he could just reinstall it. He then proceeds to say, for $20 more the OLED screen is great. Well, $20 more and after a few weeks, I'm noticing glitches with this one. The screen won't work while plugged in and when it's in my pocket, it will randomly select and activate apps. My advice is, go to a professional for new screen installments.

I cracked my computer screen and was recommended by my schools IT department to take it here to…read morehave the screen replaced. My computer worked fine and everything with the crack in my screen but I still wanted to have it fixed in fear of the crack getting worse. Once I picked up my computer after having it fixed the computer started acting like I was switching it into tablet mode and the keyboard and mouse pad would not work. I took it back in to have them look at it. The guy "fixed" it for the time being while in the store but by the time I got back home it messed up again. And the only solution was to fix it temporarily and he wasn't even sure how to fix it without opening it up. I decided to call Best Buy to have them look at it because I do not trust these guys to touch my computer again. I do not recommend them

Crutchfield is one of the few remaining stores with salesman who are knowledgeable of the products…read morethey sell. I wish I had gone to talk to them first before blindly buying a receiver at Costco based on reviews only. Biggest mistake since I am not happy with my purchase. I will definitely replace it with a receiver that was demonstrated to me at the Crutchfield showroom. No pressure to buy which made it a pleasant visit.

Fantastic selection of products, vehicle specific options, plus great vehicle installation…read moreinstructions. If you have an issue they have expert tech staff. I have used them on and off for years and they are superb.

These folks are the best. I brought them my Series 1 Apple Watch and they had it up and running in…read moreno time. Brought my daughter's iPad and they had it fixed in a day. The best in town.

Great repair shop all around! I spent over a hour talking to Apple about an unresponsive screen…read moreissue. I found out after talking with them that it would cost me approximately $600 to fix the issue. I decided to stop into iRepair in Harrisonburg, Va to see if they could possible fix the issue. After talking to the guy at the counter, he stated they would look at the issue to see. He let me know that the cost would be between $30 to $200 depending on what they find. They informed me to give them a hour to give. After an hour or so they contacted me to unlock phone to check everything. Very knowledgeable about the electronics. They advised me of issues with FaceID recognition but after having my phone back, I had to reprogram the FaceID. I will definitely return and recommend this Repair Shop to others. Great Job!

Glenn arrived right on time. He was very polite and professional! He did the job in a very timely…read moremanner. We would definitely recommend Precision Locksmith and I hope you get Glenn!!

After confirming job will be done in specific day, They came at the end of the day and after hours…read moreand said we are sorry technician went home, if you want the job completed at the "Promised time" we need additional $80 for emergency service