Cho is awesome. Super fast turnaround time and clear communication…read more He fixed my TV once and provided a 3-month warranty in case any more issues arose, he would fix it again free. That happened, so I returned and he quickly fixed it again. Unfortunately, I made a bad TV choice and the issue stuck no matter what. He advised me not keep trying as it wasn't worthwhile financially. However, he offered me a credit for one of the used TVs he was selling, which was a great deal. In short, he has the expertise to fix what can be fixed, and the caring to take care of you (not just try to rack up a bill for himself). Very fair, friendly and helpful.

I brought my amp to this guy. The only thing wrong with it was 1 speaker jack was not working. The…read moreday I brought it to him I had been using it that morning and all the sound was working loudly. He fixed the jack but then told me it don't get loud when pumping up the volume. He did something and messed it up and dared to ask more money in the line of 200. 00 on top of the money he took already. I also gave him my cd player that the belt broke. He replaced the belt then told me the machine had to be re-calibrated and it was a pain in the butt so he wanted another 185.00. So what this guy did was charge me diagnostics charges despite me telling him what exactly was wrong and he confirmed I was correct. I left the cd player there believing it was not worth additional repairs. It was a sony cd player that stored 300. A month later I called sony and told them about this and they told me no such thing needed be done just because the belt broke. I found out that my CD player actually was worth 1200.00 as a classic being sold on amazon and that was what led me to call sony. I found out that he shorted out the pre-amp on my amp when he took it apart.

Beware of Xfinity Home Security. To simply replace the battery in a door or window sensor requires…read morea service call because there is a tamper switch inside. The optional service contract of $5.99 does not cover changing batteries, so plan on paying a technician to come and change the batteries as needed. I'm sitting at home waiting for the tech to arrive in the two hour window they've provided, only to watch him change a battery and bill me! I thought this system was to prevent a robbery, not to ensure one!

worst company ever all they do is lie to you. I'm tired of these people customer service talk plus…read morecompany Xfinity.

Mr Home Guy responded to my request within minutes and came to my apartment within hours! He…read moreprovides a quote upfront and clearly knows what he's doing. I had my TV mounted in 10-15 minutes. I was impressed by his exceptional speed, and I appreciated how he had a mat to ensure that my carpet wouldn't get dirty with the various tools that he was using. Although I felt like the quote was on the pricier side, I think it was worth it for his prompt response and service. I highly recommend Mr Home Guy for same day (or scheduled) TV mounting. Thank you for your assistance!

I reached out to Mr Home Guy for a quote on Yelp, and they got back to me almost instantly. Once I…read moreconfirmed that I wanted to use their services to mount my tv, they scheduled the appointment really quickly and I was able to get someone to my home the next day. I could also pay and tip online. Their contact consulted with me throughout the service to ensure the tv would be where I wanted it, and he was careful to put down protective cloth so that they wouldn't leave a mess. He worked pretty quickly, neatly, and ensured I was good with the service before he left. They also provided a cord cover for the tv cable without an extra charge. Overall, it took about 30 mins. It was a little pricey, but I knew that beforehand and chose them because they had good reviews! Would definitely recommend.

Needed to order special remote control. We were helped by Tracy and Peter. Awesome service. It's…read morenice when the employees are courteous, professional, and knowledgeable. Store is super nice. Clean, comfortable, and bright. I recommend this store.

Horrible service. Legitimately rude staff who were ignorant towards why were there and several…read morestaff members who stood around joking and not helping anyone. I feel bad for the few reps there who were working hard.

I recently moved and had Roberto mount a new TV. He showed me how the mount I bought was not the…read morebest for how I wanted to tilt it. He had one with him and showed me the differences. Did an amazing job mounting the tv and his mount was definitely better. I've wanted to get a dash cam for a while but was so confused with all the different models and how to install them. Turns out Roberto installs mobile electronics so I was in. He did some research and sent me info a few days later on a model he liked. I had him install it today and it's great! He does awesome work, very professional, and fairly priced.

Very pleased and would hire again. Roberto was extremely responsive, got me onto his schedule…read morequickly, and Ramiro was extremely professional and knowledgeable. Wonderful experience!

I would like to give a shout out to Zach, the new store manager, and thank him for making my most…read morerecent AT&T experience not only successful, but also (I can't believe I am saying this about anything AT&T) pleasant, and enjoyable! Wow. My history with the company up until now, has been exactly the opposite of this most current experience. So, when AT&T turned their 3G network off a few weeks back, and I could no longer get or receive calls with my perfectly good Note 8 (which a phone rep said would be fine making the transition to 5G), I was terrified and despondent just thinking about the hell I anticipated I would have to go through to get this problem resolved. My despondency was based in an insane string of frustrating, traumatic, and bizarre interactions with both phone based and in store AT&T customer reps (dozens), over the course of days, weeks, and even months (!), to get several AT&T generated issues resolved. I won't go into details, but suffice to say, I was not looking forward at all to dealing with anything AT&T again. I decided to pick a store out of my immediate area because of previous bad experiences at my local stores, and randomly chose the branch in Johnston. I am so glad I did - because as luck would have it, Zach had just been made the store manager. Walking in, he immediately helped me to feel at ease, with his openness, and fact-based transparency, even though I told him from the get go that I did not trust anything AT&T. He quickly presented all of my available options, while not pressuring me in any way. He also guaranteed that whatever I chose, he would be there, and would help me through whatever happened, and would make everything okay. So, we ordered a new phone, and when it showed up at my house, I drove it to the store and let him take care of transferring all my data from the old phone to the new one. It took a while (I have a lot of important stuff on my phone because I use it for everything) and he sent me home with both phones so I could go through them and make sure that everything I needed was there. I did find a directory of documents that didn't transfer, so I had the opportunity to catch that and transfer it over separately. When I returned to the store the next day, he took care of wiping all the data off of the old phone, and showed me a bunch of tricks to use on my new phone, and made sure I had a receipt that clearly stated what was going to happen with the trade in deal and when. He also promised to help me if AT&T didn't do what they promised. The whole time I was there, over the course of three visits, Zach was cheerful, helpful, and professional with every customer who came in, all the while multi-tasking up a storm. I saw a lot of customers come in ready for a fight, and leaving as friends - Zach has a way of making people feel better about having to deal with AT&T - he loves his store, his customers, and he somehow loves AT&T... Which is kinda hard to believe, but I'll believe it if he does. Thanks Zach!

Tolstoy had War & Peace, Dostoevsky had Crime & Punishment, Hemingway had The old man and the sea!!…read moreYou know what AT&T crowning jewel is???? It's being an awful company! AT&T has written a masterpiece when it comes to customer service! They just incorporate everything you need to be a bad company and added a little extra. Do yourself a favor and go with a different phone company.

Have a tech come out to the condo to fix a connection problem, does not fix it, tells me it is a…read moremodem/router issue but he cannot figure out how to check it so I should buy a new router. I go in to where he was working in my laundry room and it is a mess with bags and snipped cable wires on the floor (see photos).

I'm so disgusted with the service and pricing. The service for internet is excellent for a maximum…read moreof two months a year. Not two months straight but total. We pay so much for internet(just went up $40 a month) and cable and they always have an excuse why it's not working properly. Send out a guy for wifi and he changes the equipment and it got worse not better. Have a DVR that you can't even manage your recordings on. I just wish I had another alternative as I would switch to "The General" cable if they had one. if I was single I would cancel everything with Charter Spectrum. horrible horrible horrible My rating is less than a full star!!!

Richard is the utmost professional he knows his job very well I hope to see him again sometime…read moresoon .. Thank you Hello Tech

Worst service ever. They cancelled the first appointment, and like Paul C, I was a fool and…read moreaccepted the rescheduled one. I waited four hours for a no-show. Tried their "customer service." Customer disservice would be a more accurate description. Useless chatbot, finally got a human who tried to gaslight me. And, btw, if you try to call their customer service number, the good news is you'll get a full night's sleep listening to their hold music waiting for somebody to pick up. Just in case I wasn't clear, hell would freeze over before I use HelloTech again!