Bad website. It doesn't direct a customer to the right spot. There is a roadblock at every turn…read more It's difficult to get hold of someone who knows how to help. They just seem to pass the buck. Employees need some serious training.

While Garden Valley has great internet speed options, they are overall a subpar ISP. Their customer…read moreservice is lacking, has poor communication, isn't proactive when scheduling installations, and is not technical whatsoever. Their website looks and functions like a throwback site from 1999 requiring users to download pdf's to find out pricing and doesn't list tech support contact info. Their prices are extremely high, and worst of all, they force a land line on their customers despite the fact it's 2015 and no one uses land lines anymore. But, because they're the only connection option for so many people, they can force their archaic business practices on their unfortunate customers. Garden Valley Telephone Company makes Comcast look like saints. A few free tips: 1. List your prices on the site. No more pdf downloads. 2. Unbundle mandatory land lines. 3. List the tech support phone number. 4. Post a support faq for users with simple troubleshooting steps. 5. Communicate with your customers on eta for installation. 6. Communicate tech support status with customers rather than letting issues fall into a black hole of despair and confusion. Join the modern world. It's not 1999 anymore, yo.

I experienced a device theft by sales person Daniel G. On July 15 2025. I traded a nearly new…read moreMotorola Razr and later noticed I did not get credit for it. I called in and asked Cory about it and he would check into it. A week later I called again and was transferred to the manager Connor. He said there's no record of trade, didnt say he'd investigate or even question Daniel and said he'd maybe look at camera footage. Absolutely terrible customer service especially considering this is a crime and was reported to the police. I will never set foot here again and Verizon corporate will be informed.

From the owner: BeMobile Verizon is your trusted Verizon store in Wahpeton, conveniently located on 715 Dakota Ave…read more As an authorized Verizon retailer, we offer the latest Apple, Samsung, Google, and Motorola phones, plus premium accessories from OtterBox, CaseMate, and more. Shop in-stock phones, chargers, speakers, and Wi-Fi solutions with same-day availability. Find the best Verizon plans for individuals, families, and businesses with support for upgrades, new lines, and internet options. Our team provides expert, personalized service to help you choose the right devices, Wi-Fi solutions, and deals. Visit BeMobile Verizon in Wahpeton for reliable service and all your wireless needs.

I had some questions and needed new cases for my phone and iPad. I was greeted at once and helped…read morevery quickly. The rep that I worked with was very helpful except for one incident. I asked about having a problem with my alarms on the phone. Now I have never had an issue of any kind with the actual software. And he looked at me like I was dumb and very snotty told me that Apple would have to help with that. How exactly would I have known that if I had never had an issue? Other than that, the service was great and I got what I needed and was done in a timely manner.

I went in there for helping the entire time. they acted like they were annoyed that I was there. I…read morehad to transfer my service from one line to another all within Verizon, but I had to goggle the customer service number. There was one employee that actually seemed genuinely helpful, but the manager pulled them away to do another phone call so I kept talking to the manager and he gave me so much attitude when I didn't understand the lingo he was using.

Since a manager has NOT called me back as stated they would at the bottom of my poor review re: a…read morefemale employee I will complain here. I have not made a 1 star review for any business anywhere in the US .; That includes motels, veterinarians, restaurants but ....about our local Verizon store in Alexandria, MN I give one star. I am guessing this is a non corporate store and not corporately owned. In reading all reviews about Verizon it does seem a LOT of complaints involve non corporate stores. They will sell you a phone. That is pretty much it. Poorly trained employees who should not be on the floor or still in training re: customer service, plans and the phones themselves are attempting to help people with Expensive product and investment *I was pushed towards plans with far too much data GB for me. "It was better to start me with more than too little." I went home to read info on plans since I could tell I wasn't hearing about them all.( For what ever reason, there are no Verizon plan brochures any more. ) I've been a Verizon customer for years. ( I pretty much had to be due to tower coverage) We can ALL see I didn't need much GB. * I chose my own phone without the flailing, failing, inadequate and mainly under-educated help from the employee. "Oh, you don't want to go that cheap" is pretty much the only information I got. This girl just doesn't know her stuff. I went home to read about my probable phone choice and others as well. * She can transfer Nothing. (Among other simple things.... Me-where's the ap button on my home screen- Her- "oh , I think they did away with it)" I specifically said to Point my pictures to Gallery, where I can save all and edit. I specifically said DO NOT POINT THEM towards Google ( cloud). "Oh, you'll like it. That's where it goes....to the Cloud" I got the cloud...nothing in my Gallery. Messages did not go over , NOTHING transferred over. With exception of photos and messages, I brought my new Samsung phone home overnight and got it back fairly close to operating as my earlier Samsung phone . Took my phone to the local computer/phone specialist . He transferred my phone over in it's Entirety in an hour. Same with the T mobile guy previous this same week. Sadly, I couldn't keep my Mobile phone due to lack of good coverage in my area. I am stuck with Verizon for awhile longer. Little competition can create "don't have to care" attitude. I am waiting for T Mobile to get busy on their towers in this area so I can switch.

Helpful guy here today for my account changes. Nice location and all the cool usual stuff found…read morehere. I hope to return again when in the area.

Didn't finish install, installer had to leave to get his kid. Promised to come back the next day…read more And the day after. And the day after. And so on and so on.......until literally 6 days later with no cable and Internet because my last provider was cancelled. This was a direct tv install and they are contracted with them or were. Called them with no answer. So then I called direct tv directly and told them to get their stuff out of my living room I'm done with them and their poor service. Direct tv billed my card on file for $470 worth of a cancelled contract. Funny cause I didn't sign anything because the install wasn't even finished and I had no service at all. They also charged me for a full month of service at $75, and a couple other bogus fees. Called the management of the service center and described the situation and he told me basically to get bent. Complained to the BBB, and to the state. The state called me a few years later asking for a statement, wanted me part of a big law suit against direct tv experiencing the same thing. Never heard the result. All might have been ok if they finished my install (satellite solutions), but with a law suit against direct tv I'm doubting I'd be happy. Never again will I trust direct tv or satellite solutions. Cost me 575 that I didn't get back.

From the owner: Satellite Solutions is your local source for DIRECTV in Fargo-Moorhead and the surrounding areas…read more Founded in 1998, we pride ourselves on quality installation and service. As your local authorized DIRECTV dealer, we handle the sale, installation and service from right here in Fargo. You won't have to deal with an 800 number, you can deal with a local face. Call us today to find out what package is right for you!