I have used Marlton Computer Services several times in the past, but after my most recent…read moreexperience and the way the owner handled my complaint, I cannot recommend this company. I contacted the owner and clearly explained BEFORE the service call that I had an older Apple Mac desktop and that, following changes to Microsoft 365, I could no longer use Word, Excel, PowerPoint, or Outlook. Knowing that I had a Mac and knowing the nature of the problem, the owner scheduled a technician to come to my office at $110 per hour, plus a $49 service-call fee and travel expenses. The technician spent more than two hours attempting to fix the problem before admitting that he was not sufficiently familiar with Mac computers to resolve it. My computer then had to be taken back to their service center so that someone else could work on it. What I find particularly unacceptable is that the owner subsequently acknowledged to me that he should have sent a technician who specialized in Macs. That is exactly the issue. I disclosed from the beginning that this was a Mac. The company--not the customer--decided which technician to send. I do not believe a customer should be expected to pay for a technician who admittedly did not have the expertise required for the computer he was sent to service. An experienced Mac technician should also have been able to determine relatively quickly whether my older Mac and operating system were compatible with the current version of Microsoft 365. Instead, I incurred hours of charges without the original problem being resolved. Before writing this review, I contacted the owner directly and gave him an opportunity to resolve the matter. I asked that the service charges be refunded, less the cost of the wireless mouse I purchased and kept. He refused. What makes this especially disappointing is that I was a repeat customer. I would have continued using Marlton Computer Services in the future had the owner simply taken responsibility for sending a technician who was not qualified to handle the Mac issue. A good business relationship isn't defined by whether a mistake is ever made; it's defined by how the business responds when the mistake is brought to its attention. Businesses make mistakes. Good businesses acknowledge them, make things right, and preserve the customer's trust. In this situation, the owner acknowledged that a Mac-qualified technician should have been sent, yet still expected me to pay for the time spent by the technician who lacked that expertise. In my opinion, that is poor customer service and a very shortsighted way to treat a repeat customer. The company has now lost a customer who had used them several times in the past--not because a mistake was made, but because of the way the owner chose to handle that mistake. Based on my experience, I will not use Marlton Computer Services again and cannot recommend them to others.

Great service and reasonable prices! The technicians are thoroughly knowledgeable and experienced…read moreto service their customers needs.

Phil is the shit. He's so patient and helpful. He didn't rush me he explained everything to me…read moreabout 5 times haha. And he spoke to me nice and slow for me to understand. Great guy!

Customer service sucks...not sure how many times (minimum four) we told the guy we wanted to trade…read morein an device for an upgrade and every time he confirmed what we had asked but in the end he stated he couldn't accept the trade in because he had already completed the transaction. We hadn't even paid yet and we asked him multiple times to confirm the trade in would be applied to the bill to which he just shook his head up and down that he could and he would apply it towards the end.

Another great experience on 3/15/26 at this Verizon company store in Mt Laurel, NJ. I was helped…read morethis time by Shy. He is very knowledgeable and kind, especially in the way he explains things. I was having a hard time grasping the issue with my phone line, but he patiently explained it in different ways until I understood. Sky also helped me understand the protection plan and how it's actually layered so you can save money by buying only the parts you want. I didn't even know this was an option. I've asked Customer Support about the high cost of the protection plan many times but no one ever told me about the tiered options. I'll be saving a lot of money. Thanks, Shy and Verizon.

I went to another Verizon corporate store to transfer my 3 lines and two watches from At&T. For one…read morereason they were not aware that my 89yo mother's iPhone 7 could not be activated on the Verizon network. For 5 days and several frustrating calls to the customer service number with no success, I went into this store and was blessed to be helped by Kyree, the store manager. He was patient, knowledgeable and understanding. He stayed 45 mins after the store closed and his employees left to make sure my mom's phone was activated. As a business owner, I understand the importance of remarkable customer service. Veri.on is lucky to have Kyree on their team. I would hire him in a minute!

I needed help with my new phone as I didn't understand a few things. I am 88 years old & not very…read moregood with modern things. BRENDAN works at the MacDade store. He was TERRIFIC! Patiently explained things to me & showed me how to retrieve info, etc. IF you ever need help or answers to questions go to see Brendan. He is a great assest to the Boost Co.Thank you, Brendan!! I give Brendan, and Boost a 10 star rating. I love Boost products & prices. Thank you!

From the owner: Welcome to Boost Mobile, conveniently located at 2229 MacDade Blvd. Experience the ultimate…read moreconnectivity with Boost Mobile on America's largest 5G networks. Our exceptional services feature no contracts or fees, unlimited talk and text, and even a mobile hotspot included with all our smartphone plans. Discover incredible value with our in-store plans, starting as low as $15 per month. At Boost Mobile, we empower you to save more money, allowing it to stay in your pocket. Whether you're searching for the latest iPhone or Samsung device, our friendly team is here to assist you. Visit our store today for exceptional service.

Nothing too crazy, they've been able to help me fairly quickly whenever I've had to replace…read moreequipment, etc. No hard sells either, which is appreciated. Location is fairly large and clean.

I needed to reactivate an old iPhone and while it was a bit complicated, the technician who helped…read moreme was very experienced, knew what to expect, and knew how to get it all going. In my experience, this isn't always the case, so the diligence and skill and solid, friendly service is really appreciated. I'd go out of my way to visit this location again.

The staff was very professional and knowledgeable. I was very happy that they resolved my issues…read more One of the best stores I've been to.

The staff in this store were very accomodating, polite and helpful. When my new phone refused to…read moreallow me to answer calls, they did all they could to help. It isn't their fault the Galaxy A32 5G has problems that continue to exist, even beyond what the store personnel could do. The answer should have been to issue a new phone since the current one was only 2 days old, rather than try to correct the problem. I would definitely return here and recommend them to anyone using T-Mobile.