Wow wow wow! Probably the best customer service I have ever…read moreencountered. Milt told me right from the beginning that his service was not the cheapest I could find for what I was looking for. He then proceeded to give me a lot of advice on what I needed to look for and how NOT the be taken advantage of when dealing with other internet providers. Thank you so much!!

Highly recommend Atlantic Nexus!!! If you're looking for an internet service provider where you…read moreget amazing customer service, then you've found them. I've been on the phone with Milt, the owner, and Liz...at 10pm because they were trying to help me troubleshoot a WiFi issue with my router. Milt could have waited until the next day to call me back but wanted to ensure I was up and running. He'll tell you what you need, why, and make sure you don't pay too much. Give them a call...you'll be really glad you did.

Itel Networks has a really great response time, and their cost savings over the local carriers is…read morefantastic. Blair is a person you really need to talk to if you need to save your business some money.

I'm giving two stars because the service was fine while I had it, but ending service had major…read moreproblems. Here's what happened. The first representative I spoke with verified my account and forwarded me to someone who could end the service. This second representative picked up, said hello, and disconnected the call when she heard I wanted to end service. I called back. A third representative verified my account and forwarded me to a fourth representative who picked up, said he was in Nashville, and disconnected as soon as I said I wanted to end service. I called back, and spoke to a fifth representative who resolved the problem quickly and politely.

If I could give a -zero that's what AT&T would receive from me. This is for the company…read moreitself/including their non speaking English customer service. I signed up with AT&T in a Costco last year. Everything went so fast, I don't remember anyone telling me once I switched I had to stay with them for three years. Evidently it's in the fine print. Nobody ever discussed it with me & I don't remember reading it. They gave me $500 to switch. I paid my phone off with the other carrier. I attempted to lower my bill & I specifically asked if was under a contract & I was told no. I ended up changing carriers.i recently received a threatening email that if I didn't pay 600 + dollars they will be turning me over to collections. It's as if all of this has been strategically planned. Is AT&T that desperate for money. I have been attempting to contact them because I can't get signed on. I am over AT&T. Their customer service is a joke especially if you ask for a supervisor. They don't care anything about their customers. Even though I paid my every month on time, they don't care. Stay away from AT & T.

Courtney knocked it out of the park on this Starlink installation. He showed up in the time window,…read morelistened to what I wanted done, and nailed the installation with practiced speed and proficiency. Having gone to another installer who had a lower price and was disappointed, Courtney pulled it all together in perfect fashion, and made it work. use this company and you won't be disappointed.

On time (actually early) installation. Over and ABOVE service. Excellent explanation and review of…read moreDish features. Can't say enough good things about the experience.

Product is so-so. Channel guide works intermittently. In-store service is good. Customer site…read moreservice is abhorrent. Their technician was the only contractor to enter our new home without either removing or covering their shoes - in January, with slushy, muddy approaches. He also left all his wire trimming detritus on the floor, wherever it landed. Here's what our yard looks like more than 18 months after installation. I guess the customer is supposed to bury their excess cable? They have no plans to return. Our entire development looks like this.

I know Charter's reputation. We deal with them in SC as well and have had some issues, but they are…read morealways eventually resolved. My parents had only had Charter for a short time before my dad passed away. When my mom and I went to the local office to change service into her name, Terri helped us quickly and treated us with such kindness and respect. The same day, after business hours, my mom's phone service curiously went out. After speaking with two different "customer service representatives" at the national call line, nothing was resolved and it was recommended that we exchange our modem at the local office. A service call was also made for THREE DAYS LATER. As I was leaving for SC the following day, this was not an option. I wasn't going to leave my recently widowed mother without phone service. So, the following morning I showed up at the local office with modem in hand, and luckily had Terri helping me once again. I was first told that the call center was wrong, and I could not exchange a telephone modem. This has to be done by a technician. She immediately put the wheels in motion to have my mother's phone service repaired that day and assured me a technician would be at the house between 1-3:00. At 2:55, a friendly technician showed up and within 10 minutes, service was restored. As it turns out, the problem was an error made by a previous technician and it was just a fluke that the service went out when it did. It was also something the national CSRs should have been able to help us with over the phone but they were/are obviously inadequately trained, which is distressing. So, the five stars are not so much for Charter as a whole but to the local office in Stockbridge. We are thankful the issue occurred while we were in town so we could help my mom with the resolution. We also thank Terri and recommend a raise for this very kind and compassionate employee who knows how to get the job done.

Navigation had me doing a little Verizon scavenger hunt first, so heads up. Getting there was more…read moreconfusing than it needed to be. But once I made it inside, the experience straightened itself out fast. Staff was on it. Nice. Ready. Helpful without dragging the moment out. I had ordered something online for locker pickup, and the woman helping me jumped right up like she already knew the assignment. No attitude. No long face. Just straight to it. I had a few questions about setup and she had the answers immediately. That part mattered. Nothing worse than buying tech and then standing there while somebody reads the box with you. Not the case here. She knew what she was talking about and made the whole thing feel easy. The store was clean. Organized. Calm. In and out without the usual wireless store stress spiral. it's giving... one competent employee holding the whole franchise together.

I had a great experience working with Ben Rouse! He promptly met me at the door and quickly helped…read moreme find a new phone and complete the transfer as a part of a promotion. 10/10 experience!