Having service with a different carrier for almost 18 years, I was looking to downgrade a business…read moreplan to a personal plan due to a business closure( and that carrier didn't have great coverage in the area where we purchased a new home) I was going back and forth between Carriers that had great coverage in our area, and the verdict was Verizon, and the folks at this location made the switch an easy transition. The promos were good, the pricing competitive, and the service was outstanding. Peyton and Andrew were unbelievable in smoothing out the process, and really we went above and beyond in making the transition pain free Shout out to everyone at the store who made a tough situation that much easier. If you are looking at Verizon, and in Douglas County, give them a shot at earning your business. You won't be disappointed !!

I am writing about Verizon wireless Corporate. I spent over 4 hours on the phone being shuffled…read morefrom person to person. suddenly, within the last 30 days I get 30 to 50 spam calls a day from numbers I HAVE PREVIOUSLY BLOCKED. I have Verizon filter installed at highest setting and it worked until a month ago. It is part of a bundled package of new phone, phone service and internet. I talked to numerous reps who told me that, essentially, the spoofers are smarter than Verizon, change my phone number of 30 years, handle it with the government through do not call list. FINALLY, I got a tech rep who told me I had had the free app, and I needed to purchase the upgraded app. it is $4.00 month more, so I got it. SUPRISE!!! without have to install the app or adjust settings, the old app will now have the new app features. This sounds like nothing more than a fraudulent price increase to me. if they charge a million customers $4.00 more per month, they make $48 million more a year in profit. i feel if I purchased a plan for 3 years, I should get the services for the agreed upon price for 3 years. if I want to cancel, they want $486 to cancel.

Zach was a great help! My dad and I both came in needing new phones and he helped us sort out the…read morebest options for our preferences. Patient, kind and friendly. He answered all our questions and got us spending less than a "coffee and croissant" a month on payments. Thank you!

You've been warned.... Entered this location to complete a basic upgrade on an existing line. But…read moreinstead, our salesperson added an additional line and changed data plans on all our phone lines- without our knowledge or consent. Has taken us hours to undo the mess he created. Completely fraudulent and terrible experience. Will never return to this location.

Walmart usually gets a bad wrap but this one is one of the best I have shopped at. It is clean,…read morewell organized and ofcourse the prices are low. Surprisingly, I have never had a bad experience with service at this location. In fact, it is the only one I have been to were an employee went out of thier way to approach me and ask if I needed help with anything. Yes..I am still talking about Walmart. This location has been so consistantly decent that it has become my family's main grocery shopping store. It also conveniently has a Subway restaurant, nail salon, photo center, a key copy and purified water refill machiene.

There's no parking while under construction, maybe if u moved your landscape stuff back to your out…read moredoor department people could actually PARK THEIR CAR and come in and shop.

Came in to get wifi set up and we were in and out in 10 minutes! Shiica was SO funny and…read moreknowledgable and made the experience way better than I expected.

From the owner: T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become…read moresynonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

Avoid this retail store at all costs, it is not a corporate location and one of their sales people,…read moreMiles, added a line without any discussion or need. I went in the day after Christmas and upgraded a phone on my account. He seemed nice and told me he could save me money on my account by changing my plan. I agreed as other stores have done this before. When looking at my app, I noticed a new line was present. I found out that he added a phone I don't own with a new line - never said a word about any of this. So dishonest and wrong, for what? A commission? Left me having to file a complaint and get it fixed through AT&T. Will never go back n there and would recommend the same to all.

From the owner: AT&T, serving over 81 million wireless customersread more

Device Dr Team is always amazing. Been coming here for years and they always lead me down the right…read moreroad to replace, repair, or recommend best next steps. As a business owner myself it's great to know there are others out there who still go above and beyond to be of service and help. Prices are reasonable too!

Great service, fixed a cracked screen in 30 min. Phone is like new! Would highly recommend!read more

Been a customer for 12 years and disappointed by their service. The app is absolutely awful since…read moreit has glitches that did not allow for a smooth transfer of the number from one service to another. I went there to get help for a recent account transfer and the guy was rude and said - I don't anything about accounts and I don't manage it. But he did help me connect with the call center which was again a horrible experience with long wait times and had to hit several options before the robot would stop asking for what I was calling for. Looks like that place is just for sales and zero support.

This has to be the most incompetent group of individuals I've encountered in a while. Not only do…read morethey have no idea what they are doing, they are rude and unprofessional. Because of this branch and AT&T's 800 number customer service, we decided to change carries after 20+ years with AT&T.

Dylan fixed my cell phone in 5 minutes when Whatsap wouldn't start! BRILLIANT!…read moreHarold britton

Went there to get my iphone 12 screen replaced the next day there was a crack I didn't drop it so I…read morewent to get it replaced again they said they couldn't but that didn't bother me too much so I went on my way. fast forward to two weeks and my screen stops working entirely, it is all green, and I went into the store and told them my problem and they told me the warranty was void because of a crack at the bottom of the screen but I don't care about the crack, not that it was my fault anyways, I care about how the screen doesn't work at all. Just saying if you want to get your phone repaired don't take it here there are so many better stores and I am 90% sure the screen wasn't even genuine because the quality just seemed overall bad, the touch was less sensitive, and there was gunk in the camera. I will never bring anything here again.

It's hard to find small businesses that grab your trust quickly and keep it. Zack and his team…read moreprovide quality services at reasonable prices while maintaining exceptional customer support. You guys knocked it out of the park on this one.

Best internet in Larkspur! Our internet is fast, reliable, and always works. Their service is top…read morenotch. They are thorough and provide their customers with an amazing customer service experience. We couldn't be more thrilled that we switched to Thrive from Century Link.