Avoid this business - paid hundreds to have a phone repaired and less than 6 months later it was no…read morelonger charging. Took it to the Apple Store and they said it was repaired with cheap parts and the battery was not the original. The kicker is Boone cellular said they did not change the battery - so it is a mystery as to what happened to the original Apple battery in the phone. Also they would not honor the lifetime parts warranty that is listed on their website.

I will never go there again, I took my iPad there with a broken screen. they the screen but when I…read moregot it home it wouldn't charge. I tried four different chargers with no charge. I took it back and told him It wouldn't charge , he said it was my problem and that he didn't touch the charging system. I took it to apple juice at new market. they called me in a couple hours and said it was fixed. they told me whoever replaced my screen had not put the four screws back in that holds the charging port in. that cost me another 85 dollars. make sure you deal with people that stand behind their work.

Too bad 0 stars isn't an option…read more Bravo, Apple Juice Repair in Boone NC. You've managed to take customer service, throw it in a blender, and serve it up lukewarm with a side of incompetence. I brought in a phone for repairs. Instead of fixing it, they performed some dark ritual that somehow made it worse. They charged more than the phone is worth, so naturally I assumed it would come back working like new. Silly me. It came back acting like it had survived a car crash and a lightning strike. Twice. They "repaired" two things. Neither one actually worked. Shocking, I know. Now I have a phone that's about as useful as a brick with a screen. A really expensive brick, courtesy of the geniuses at Apple Juice. If you're looking for the thrill of overpaying for absolutely nothing, this is your place. If not, run. Run like your wallet depends on it. Because it does.

Update to review on July 7 Received phone call from owners son who explained how they have a great…read morebusiness. Stated he went to china to buy the best display screens but still refused to tell me the manufacturer. Stated he was going out of town for a week but would like to meet with me when he came back. He directly asked me several times to take my review down. July 26 and have never heard back. My original assessment of the company and management was accurate. Do not trust them and go elsewhere for your Apple repairs

The store is a complete fraud I went to purchase four phones for my business after stating that I…read morewas using a company check that was never an issue as to whether they excepted or did not except checks. I own a business next-door to Russell cellular. After letting them know I wanted to port my number over they began the porting process and when all was done stated that they did not take company checks or checks. So when I told them that I would have to wait and come back I came to find out that my phone had already been ported over to the new phone I was getting and was unable to be ported back. So now I have a phone number floating in the phone that I don't own had a phone that I do on that can't except calls. I went immediately to spectrum mobile and told them I just situation and they were not able to port my number back. I would strongly suggest using a more reputable, more honest and reliable cellular service before deciding to use Russell cellular/Verizon.

I'm beyond sad that I didn't review this store before I trusted them to help my parents who are…read moreseniors, we were told that we would receive credits and we were told one price, when I was with them at the store. When we went to pay off the phones the price is over $1200 more than what was quoted, all this in a very stressful time since I cannot be with them, I live in Michigan. The store tried to be "nice" and turn in a phone that wasn't ours but they were covering up the lies they told, as most seniors they are on a fixed income and we would not have made the deal if there was any chance of just "miscommunication". I've never left a bad review before but they dont deserve even the first star. I'm heart broken and hope to save someone else's parents.

Horrible experience. Unwilling to sell phones and extremely rude. It's unimaginable why they…read morewon't sell phones outright under the guise of trying to keep customers on their network. They just lost one because they are rude.

Good-Store was clean…read more Bad-Customer service representative(Will) not wearing a mask during peak Covid. Customer service (Will) misrepresenting promotion resulting in an hour long call with AT&T corporate.

I had to get a new phone because mine was going to be cut off because it was 2G...so I went in…read morethere and was sold a phone that won't pick up anything at my house, they didn't bother to tell me that it wouldn't make Wi-Fi calls on it...every time I went back to get a new phone the store was so packed I couldn't get in, when I was finally able to get back in the store it had been 14 days and my warranty was up on this phone that is of no use to me so now I'm stuck with a over $100.00 phone that won't pick up anything at my house....worst phone company in boone.

From the owner: Carolina West Wireless provides its customers in eleven (11) western NC counties with innovative…read moretechnology including data and mobile services, the latest wireless equipment and competitive wireless plans that provide nationwide coverage. Carolina West Wireless is proud to offer many of the same products and services as a national carrier, but with a local service and commitment level that a national carrier cannot deliver. The innovation of our services and commitment to our Brand Personality will continue into the future as we are part of the fabric of the communities that we serve.

I'm never one to leave a review, specially for an internet store of all places, but this specific…read morespectrum store's employees are either incompetent or just don't care. For one, every time I have walked in there I am just stared at like I have 3 heads and I personally have had to be the one to initiate a greeting. Even then, they still can never decide who wants to help me and I'm kinda just explaining my problem to the entire room until someone motions me over. That isn't even the main issue. I came in the first time for a complete set of cords for my internet, modem, router, and coaxial cable because my dog chewed them up. They gave me a new set of cords but alas, I was missing the coaxial and the router power cord. Whatever. I go back again and explain the situation, he says to try this cord! Jokes on me! Doesn't fit my router. I go back AGAIN, this time with my entire set up in hand so I can just start fresh with a new system and new cords. I traded my old system in exchange for 2 boxes and as he's registering them to my account he is having trouble attaching them to my address and tells me to call the customer service line he wrote on the box. Whatever. I get home and I'm missing the coaxial cable that should have been in the box. Luckily I had an extra. Should have been all good? No. As instructed, I call the service line he wrote on the box and after a few bots attempted to help me, I'm connected to an agent. I wish I would have gotten the agents name because he was genuinely so helpful and did everything he could to help but after about an hour, he determined that I'm going to need a technician/house visit tomorrow afternoon. Long story short the staff inside the spectrum store are not helpful and seemed to just push cords and boxes in my hands randomly to get me out of the store as fast as possible. Not one employee thought to check my account and see what cords would adequately fit my modem or router nor did they try a different set of equipment when my new set wasn't connecting to my account. This was an infuriating experience! Thanks!

I am definitely giving a review because I found this location easy to deal with. Emma helped me…read morewith everything. I did not see the poor service everyone is talking about. I will be going back tomorrow and report on the service I get. I expect it to be great

i spent 2 1/2 hrs trying to get a new acct he made me change my number because he didnt know…read morehow to transfer it - i wanted the 14plus it's bigger he gave me the 15 because he said I a bigger discount -- he would not listen he talked down to me I did not get a single thing I went I there for / not a single thing IHe had to redo every screen and made at least 5 calls getting assistance just to open a 2 line new acct he gave me a bigger plan than we need a tiny little phone I do not need a 15 I hate it I was so upset when I left I sat in the car and cried he was rude -he talked about himself I know where he lived his fav sports team who he had lunch with not a darn thing about this phone he didn't get me any dollar amounts I had to go back within the hour because he had not deleted my old number and my email or messages wouldnt pull up I did not get the phone or the service I wanted one of worst customer service I'd ever had and I'm 72 yrs old

Just left the Wireless Center store and it is hands down the nicest retail location this side of…read morethe mississippi. Great phone selection and great service. They are always busy but take care of everyone in a timely man manner.

I have two older desktops that had quit working a few months ago. Before I junked them I thought it…read moremight be worth a try to see if my information (pictures,documents) could be saved. I had saved some to usb but mostly not. Geeks saved everything! I've had these since 2013 and 2016 so you can imagine all the memories saved in that amount of time. One had a bad cpu and motherboard that had overheated. They saved the info on that one and moved it to the older computer which needed a new hard drive but was otherwise still very usable. Both are Acer Predators and at the time I bought them were top of the line. The repaired computer is so fast now. I'm so glad to have it back with all of my old data intact. Relieved. Geeks did all of this in one day! Any of my future repairs will go straight to them. They have a vast amount of knowledge and do so much more than simple but critical repairs. I also took them a new laptop that I wanted set up. It's a dream to use with no bloatware. This was same day service. These folks are very honest, keep you informed as the work is being done and there is no sticker shock at the end. Geeks rule!!

This business has not paid a past due invoice to a Veteran-Owned Small Business. I do not like the…read moreidea of leaving a negative review, but it is unfortunate that after more that 2 years this company will still not pay it's bills.