Excellent service. Bundled mobile and saved a lot of money. Technician was very knowledgeable and…read moreanswered any questions.

Loved that they were kind and compassionate. They greeted me warmly as I entered the store. Lisa,…read morethe customer service representative could tell that I was upset and she was appalled that the Boone store kicked me out. I ordered a Samsung A21 6.5 screen quad camera. The cost of the phone was ten dollars a month compared to a poorer quality phone that would cost me sixteen dollars a month that the Boone store was offering me. April the Supervisor and Cindy were also on hand to provide not only comfort but quality service. This is my Spectrum Store. Thank you Lisa, April, and Cindy for providing a business that is ethical professional, but most of all, kind and compassionate.

no live agents. No customer service. If something goes wrong with your service you are up the creek!read more

Totally inept customer service by phone...they're too busy apologizing for their errors rather than…read morecorrecting them!! I've called three times to get a charge for their modem removed from my bill because I purchased my own modem, and after three months, they still are billing me for it!! I hate Comcast customer service. However, the internet and cable channels are really good.

I chose Vistanet first of all because of their service - they called within 24 hours of contact and…read moreshowed up within 24 hrs of that. They helped me figure out the Internet for my office but best of all, I was able to get world class VOIP where I can keep my business line separate from my personal but get both calls on the same device. I can also pull calls between devices and get video conferencing, all for a very reasonable price. They handled everything and provided training.

From the owner: We are an Asheville based business VoIP provider. We offer a wide range of services from a Smart…read moreNumber mobility platform to a fully featured office setup. We can also bring in Internet service to most locations.

Installers did not show up on time. Instead of the 8-11 a.m. window on Friday as scheduled, they…read moreshowed up at 3:30 pm. They did call around 11 to say that they would be an hour late. 2 promises broken. When they did show up, they did not have a long enough drill bit to run the cable through my wall. That meant a two hour drive to the closest big city to get the right-sized drill bit. The installers left at 8:30 pm. The new internet was not functioning. The installers were independent contractors. They said that they could not make my internet operational but the company would get it running in a day or two. The cable was strewn across my yard forming almost a 270 degree arc. Needless to say, it was not buried either. That apparently is another independent contractor. The installers said that I would be contacted in a couple of days to schedule the bu of the fiber optic cable. Five days later, no call re burying the cable. The internet was connected yesterday by a Point technician who was checking the work of the independent contractors. He said that the fiber optic cable was improperly connected to the junction box in my yard. The technician also stated that if the cable had been connected properly, it would have been on on Friday. The internet did work for a couple of hours. Then it stopped. It got started again when I called customer service. It ran at near the advertised speed. Until it didn't. That was in the evening when I tried to watch tv. When I called customer service, the tech side was closed and I had to call back today. It turns out that the company provided modem is "known to have issues " which have been remedied by installing my old modem. Now I have an appointment next week for a technician to bring me a new modem. What are the odds that he will show up during the scheduled window? Last thing. The salesman who told me to call him if I had any problems, when called said "I can't help you with any of that." Not a great way to start out. Be forewarned.

there are internet outages at least once a month. the outages last hours, sometimes days. when you…read morecontact customer service they have no info for you and say "there is no update at this time". I asked if there was anything they were planning on doing for their customers to make things right with these frequent and long outages and they said they wouldn't be doing anything but thanking us for our patience. this is the only fiber internet I've had that has outages. it's absolutely insane. their customer service is terrible. $70/month for spotty fiber internet that always has outages? no thanks. Don't waste your money or time on them.

I have had Lingo Networks for many years now and I can find NOTHING negative to say! The service is…read moregreat, communication is positively wonderful, when you need help, they follow thru, etc.

I discovered Lingo Networks many years ago. Every since then it has been a wonderful experience…read more When I was working on My Bachelor and Masters degree from 2014 - 2018 if I had any issue they were quick to respond due to me being in college, the same goes for now. If you want great amazing service I would choose Lingo Networks. I am not a tech wizard but I do know enough to know high speed internet. I can use my Roku, my husband can be watching something on YouTube and me playing a game on my phone with ease. I would definitely recommend Lingo Networks to anyone.

Natalie here at this location was amazing! My father is 77 years old and moving here after 35 years…read moreliving in the same place and Natalie was so kind. She explained everything to my dad, answered all questions he had, and even gave him her number in case he had any further questions or needed help with his service. I am so thankful and grateful. Nice work Natalie! Your a star!

We couldn't have asked for a smoother transition when we switched from cable to DIRECTV. Natalie…read moreand Wagner were friendly, helpful, and professional from start to finish. Natalie has continued to help us whenever we have questions about our account and is always fantastic to work with. We recommend their services to everyone we know and appreciate that they are a local business that we can talk face to face with. You can't go wrong using their services!

Must say altho like a lot of services in area we all have problems but when we have a problem our…read moreperson is Mike he hangs in there until he figures out solution! We have always had excellent service from just phone call to tech support to on site tech! Thank you for great response time and having some of the best working to help us out we live in the mt and not easiest place to service

The worst service on the planet sig ed up for internet technician came out was great he is the only…read morereason I am giving one star wish I could give him a 5 star and the rest of the company should have a negative rating. Customer service manager is a joke thinks that your time is worth nothing and treats you as if you do not matter not to mention the service itself is awful. Would have taken less time to drive through the store and walk through it then it did for the sales add to load on the internet they wanted 60 bucks a month for.