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    3 years ago

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    3 years ago

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    6 years ago

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    7 years ago

    Great Customer Service and always quick to answer! Great to have help when you're not very good with technology.

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    Lingo N.

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    8 years ago

    Slow speed and no speed is pretty much what they provide. It sucks that all the other internet companies are so much more expensive.

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    Ashe County Cable TV

    Ashe County Cable TV

    (1 review)

    I had been a faithful customer for 4 years and disconnected my service on the 12th of the month,…read moredue to moving. I paid service on time at the beginning of every month. I was told when service was disconnected that I should be getting a refund for unused service after I asked. After over 2 weeks later, when I did not receive refund, I called and spoke with Marty, the manager. He would only say, "we don't do refunds". When I nicely said I did not feel that was fair, his tone changed, to defensive, and he said he would send refund, but in future " we don't do refunds. I have yet to see my partial month refunded back. Be careful of this company. They love to keep your money for service you did not get.

    From the owner: A-1 termite & pest control, inc has been serving the commercial and residential pest control needs…read moreof customers in western north carolina since 1966. Their experienced technicians provide effective, long lasting extermination treatments, while keeping your family and pet's safety in mind. The pest control experts at a-1 termite & pest control, inc practice integrated pest management, which ensures the minimum amount of pesticide is used with maximum effectiveness. A-1 termite & pest control, inc effectively rids customers of their pest issues with many different local bugs and pests including ants, beetles, bed bugs, cockroaches, mosquitoes, spiders, stinging pests, termites, mice, rats and more. If you'd like to know more about a-1 and the many pest solutions they provide, visit their website or call them today. Serving hickory, lenoir, morganton, boone, nc and the surrounding area.

    XFINITY

    XFINITY

    (13 reviews)

    I know we all have had bad experiences with Xfinity. Once they Comcast/Xfinity got to the top they…read morescrewed things up, but I wanted to add a little bit of hope. Please read. Title: Outstanding Service from Xfinity Corporate and James the Technician I recently had the pleasure of interacting with Ms. Jazmine J from Corporate, and James, a technician who visited my father-in-law's house. Let me start by saying that my previous experiences with Xfinity were less than stellar--poor customer service, long wait times, and unfulfilled promises left me frustrated. However, things have taken a positive turn since Corporate got involved. Let's start with the positives... PROMPT RESOLUTION. After reaching out to Xfinity Corporate with my concerns, I received a swift response. They valued my business and ensured that my issues were resolved promptly. They restored service after there was a mix up with the equipment and things were not working correctly. Jame's visited my father-in-law on 7/25/24 and got everything functioning properly. Kudos to James for his efficiency and expertise and making my 83 year old father-in-law feel important. The next best thing is that there were no charges as promised for the visit. This commitment to customer satisfaction is commendable. I think as a customer and the concerns that I have for all of us just when we try to call in for help. Xfinity has a few areas for improvement if they want to improve from thier ratings online. The frontline customer service needs much improvement. While Corporate stepped in admirable, there's still room for improvement at the frontline customer service level. The issues I faced intially should be addressed to prevent similar frustrations for other customers, but from what I read on social media it appears that we all are fedup with the terrible wait times, calls dropped, poor communication, and promises broken. As clear communication is essential Xfinity should ensure that promises made during the interactions are consistently upheld. Overall, my recent experience with Ms. Jazmine J with Corporate was refreshing and pure pleasure for once. She is very professional and treated me with respect. When things could not be fixed over the phone she quickly found us a technician that came out the same day. The tecnichian's name is James and he went above and beyond to help my father-in-law. I am happy to report that his landline, internet, and tv are all working properly now. I truly appreciate their efforts in resolving my little issue and concerns swiftly. However my little issue is just a drop in the bucket compared to the other complaints that I have read about. Xfinity should read this and continue working on enhancing customer service accross the board. Thank you, Jazmine J., for your assistance. If anyone needs help, I recommend reaching out to Xfinity Corporate for efficient resolution. Brian Kalafatich

    I was receiving text messages and calls with voicemails from this facility stating my 50% discount…read morewas expiring from my bill. I called to inform them I don't have an account. One gentleman said something about a do not call list and hung up..? I wasn't sure if I was put on this list so I called back. I was then hung up on before I could even ask?! Hanging up on callers is extremely unprofessional and very rude. Who is customer service outsourced to?! I'll never get xfininty due to this interaction. Worst customer service I've encountered. Do not recommend spending your money here.

    Lingo Networks - isps - Updated May 2026

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