I bought a Black Friday deal LG Volt Boost mobile for $40 without using the coupon. I have $10…read morecoupon that's valid until December 2014 that I forgot to use, and I want to use it. So, the next day I go back there to do a return and re-buy the phone. They will not let me do it. The people over there does NOT know what they are doing. Every where else this coupon works $10 off $25 purchase. Dude was like "Oh, I never heard of that coupon before" Another employee said "No coupon during Black Friday". Dumb ass. I got this offer directly from Radio Shack website, there is no black out dates, the coupon IS good. Stop making your own policy "We don't accept coupon during Black Friday". Duh.. if it's not valid, it would not work for 100+ posts/other people in Slickdeals.net. Management sucks, employee clueless. All you need to do is give me a refund and resell the same phone + use the coupon. Simple as that. Instead they were telling me bullshit story about "Oh, we have to scrap the phone if we refund it". Come on, where is the logic here? I am buying the god damn same phone, I just want the value of the coupon applied to my purchase. Good job making a customer give you a bad review because of $10 VALID coupon you are trying to save. Awesome customer service there! Summary: 1. Did NOT honor their own coupon. I ended up returning the phone. I don't want to deal with bad customer service who did NOT have a clue what they are doing and are making their own rules. 2. Horrible customer service, will never go back. 3. Not up to date on their own store policy and offers... Stay away from this store!!! They could have handled this incident a LOT better. But, they chose to be adamant that "I was wrong". They did not listen to what I have to say or even look at the valid coupon. Big Fail @ Customer service 101.

Went to the store to sign up for Internet. Jonathan, the manager, told us if we signed up for…read moreT-Mobile and paid off our cell phones with our existing carrier T-Mobile would reimburse us the amount we paid off. Jonathan did not file my claim for over 120 days despite multiple trips to the store, emails, and telephone calls. Always got a story from Jonathan. Now I am told they will not honor the rebate because it was not filed within 120 days. Jonathan said he would give me a credit on my bill, but I would not receive my $1085.06 back as he had promised. I would not recommend this store to anybody. Jonathan lies and does not follow through with what he tells you he is going to do.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Jaylo gives great customer service, is attentive, fast, and values customer feedback.read more

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Blythe store today.

He is incredibly honest. He gives you the most rational and sensible opinion and options instead of…read morejust pressuring you into paying for his service, which is so refreshing. He knows what he's doing and he's now my go-to for any future phone fixes! Thank you Louis

**Don't consider** I purchased an iPhone screen repair…read morethrough Groupon. Owner came out to fix my phone at my work. While my phone was in pieces, he had to leave for an appointment. I trusted him to take the phone and return it by the end of the day. I stayed late at work to wait for my phone, only to receive a phone call that a cord was severed and a part needed to be ordered. I was assured the part would be obtained and my phone would be fixed the next day. After two days of phone tag, I was told that my phone could not be fixed. I was told that my phone would be returned to my work the next business day and my Groupon purchase would be refunded. My phone never came. My calls were not returned. I had someone call from another number - The owner answered and when the issue was addressed, he said he was out of state for an emergency. This took place 3 weeks ago. I still have not received my phone (which included my SIM card) or my refund. I had to order a replacement phone. I plan on contacting the Business Bureau regarding this issue. I would stay clear of this service.

I've gotten ps5s and cell phones repair in the past before Jabari the owner had people working for…read morehim. Not his head has grown he does not return messages . When you get your screen repaired with him check it make sure it's oem he claims it to be but it's not you can check it under your settings . All I wanted was a cell phone repaired and a ps5 cleaned and added memory dude ghosted me. This is what you get when you support small business black owned at that...never again!

I had a fantastic customer service experience today with Tech Cidents. My kid broke his Xbox the…read moreday before I had to drive him back to his mom's house in another state. Tech Cidents came and picked up the Xbox and was able to finish the repair right before we had to leave. The work was done well, and the unit was dropped off early early morning right before we needed to leave. They went out of their way to meet our rushed deadline. Service was great, the repair was great, and you can't beat the convenience. I highly recommend.

The audio/visual and home electronics work performed by Kris and Jason at Blackstone Technologies…read morehas been extraordinary. In the past, we had contracted with other highly regarded A/V companies in Newport Beach and in other cities, but there is no comparison with Blackstone Technologies in terms of knowledge, technical ability, system operability and customer satisfaction. This firm was recommended by the previous homeowner who had used the firm for upgraded wireless and A/V systems. This owner took the A/V system to the new home (where Blackstone Technologies is doing the installation and upgrades), so we were able to take a solid basic platform design and upgrade it with new equipment and new features including TVs, soundbars, subwoofers and wireless home electronics including a Ring doorbell with remote monitor and Ecobee thermostats. In addition, I wanted to incorporate devices like a VHS player and turntable for use with older recordings, and this was done seamlessly using Sonos technology to allow all devices to play throughout the home and a detached casita. Previous A/V companies were unable to accomplish this. The surround sound in the main viewing and gaming areas is spectacular and it is totally controllable using the Sonos app. Blackstone Technologies provided excellent guidance on the brand, model and size of the TVs based on ambient light, main use (viewing and/or gaming) and picture quality. One attribute that stands out is the firm's curiosity and great interest in technology. As a result, solutions provided are based on research, experience and knowledge of products and apps. For example, Blackstone Technologies delivered a Sonos-controlled system that allows extensive flexibility for watching and listening to different media sources. The value of the firm's tech expertise is manifest in their ability to go deep into systems such as TV settings and Sonos app options when training new users in order to provide an optimum viewing and listening experience. The installation of a Ring doorbell and a remote unit monitoring device were installed in a manner that effectively covers all areas that are important to monitor. The new Ecobee wireless thermostats, like the Ring system, have smartphone control capability and are very easy to use whether on the app or at the small, wall-mounted thermostat. The "customer support" attribute deserves special mention. Kris and Jason have been highly responsive in terms of performing the installation and responding to questions and suggestions during the process. At the end of an installation, Kris says: "If you have any questions, give us a call." When I responded: "I hate to bother you.", Kris replies: "You're our customer!" This is in sharp contrast to firms that require a large annual payment to have timely access to customer and technical support. Ironically, these former firms' installations required frequent follow-up and debugging. Perhaps the reason Blackstone Technologies does not charge for tech support is that the only calls they receive from customers are for new projects in their homes or businesses because, as in our installation, everything worked correctly the first time and every time. I would not hesitate to use Blackstone Technologies in the future or to recommend them to a friend or family member.

Friendly people and great service! Anytime I have issues I call them and they fix my problems…read moreinstantly! When I needed new phones they personally came out and helped with the install!

I've ordered the Premium bundled package, and it is worth every penny! I have been searching for a…read moredependable phone system for my office , and I am so grateful I found Telecomcepts. The VOIP system has been incredibly reliable throughout the office, and we haven't had any issues! Any time I had any questions, the front desk immediately routed me through to a tech to help guide me. Am so happy with this purchase and install!