I bought a Black Friday deal LG Volt Boost mobile for $40 without using the coupon. I have $10…read morecoupon that's valid until December 2014 that I forgot to use, and I want to use it. So, the next day I go back there to do a return and re-buy the phone. They will not let me do it. The people over there does NOT know what they are doing. Every where else this coupon works $10 off $25 purchase. Dude was like "Oh, I never heard of that coupon before" Another employee said "No coupon during Black Friday". Dumb ass. I got this offer directly from Radio Shack website, there is no black out dates, the coupon IS good. Stop making your own policy "We don't accept coupon during Black Friday". Duh.. if it's not valid, it would not work for 100+ posts/other people in Slickdeals.net. Management sucks, employee clueless. All you need to do is give me a refund and resell the same phone + use the coupon. Simple as that. Instead they were telling me bullshit story about "Oh, we have to scrap the phone if we refund it". Come on, where is the logic here? I am buying the god damn same phone, I just want the value of the coupon applied to my purchase. Good job making a customer give you a bad review because of $10 VALID coupon you are trying to save. Awesome customer service there! Summary: 1. Did NOT honor their own coupon. I ended up returning the phone. I don't want to deal with bad customer service who did NOT have a clue what they are doing and are making their own rules. 2. Horrible customer service, will never go back. 3. Not up to date on their own store policy and offers... Stay away from this store!!! They could have handled this incident a LOT better. But, they chose to be adamant that "I was wrong". They did not listen to what I have to say or even look at the valid coupon. Big Fail @ Customer service 101.

A great and easy service to use. Making calls to Europe for under fiver cents a minute is great!read more

I have a old ipod touch gen 5 and the battery expanded. I called best buy the geek squad and they…read moredo not fix any ipod. So, I went to Touch-Tel Wireless. They did my Samsung table replaced the battery which was good. I asked if they could replace the battery for my ipod, he checked for a battery for my ipod model number. He had it, and said it could be done about an hour or so. Perfect, I picked it up later and it was fixed. Great job guys. I recommend them of you need any electronic devices to be fixed. Price was not bad.

I had a very disappointing experience at this Verizon location. I came in with a confirmed…read moreappointment to trade in my phone and upgrade to an iPhone 17 Pro Max. The employee assisting me rushed through the process, said she didn't have time to complete the trade-in or transfer my data, and moved my appointment to the next day due to being the only one working. When I returned for my rescheduled appointment, both an employee and the general manager were available. The general manager helped me, but her attitude was extremely unprofessional. She was rude, dismissive, and acted as if helping me was an inconvenience. As I was explaining where I left off in the process, she refused to add me to the plan I wanted--even after I showed her the plan directly from Verizon's website. Instead, she pushed a plan I did not want, and it felt like I had to debate her just to get basic assistance. At that point, I decided to go to a different location. I'm local to Blythe, CA, and I strongly recommend others do the same. Verizon is known for great service, but this store does not reflect the company's values or professionalism. If I could leave zero stars, I would.

They f'ed up my phone and it won't work now. Kept helping other customers as they came in and left…read moreme high and dry without a phone-spent 3 hours. I've been a customer with Verizon for 20 years. I'm going to Consumer Cellular which has better customer service ratings than this shit show.

These guys were AMAZING!! My dad was looking at buying a new phone until we found this place. Dude…read moretook a few minutes to give it a hard reboot and saved his phone for him. Took so little time he didn't charge us. Awesome employees. Great service.

good service the only thing that i did not like is how long it takes to get something fixed other…read morethan that i think this is a great place to go if you need to get a device fixed

Well This Store Is Set Perfectly To Sell All Wireless Accessories And Glad To Accept Paypalread more

I highly recommend STA & Miguel for phone repairs. iPhones are fragile especially since the new…read moreones are made out of glass. I love how quick and efficient STA is and the prices are reasonable!

Miguel did an amazing job fixing my wife's iPhone 11. It was very affordable and was fixed in a…read moretimely manner on the same day. He communicated well and I would definitely return.

Came to get my phone cleaned. She did a wonderful job in less than 10 minutes. My son was…read moreextremely happy, and she showed us that the phone actually charges now.

Came in to get my phone screen replaced and the experience was super painless! I reached out to a…read morelot of places through Yelp and this place gave me one of the best prices. The lady working there was also very friendly~

I have been to all three of the Verizon stores in Lake Havasu City, and I prefer to come to this…read moreone because the customer service is always excellent, I'm acknowledged and greeted as soon as I walk into the store, and this is the least crowded store with the best view out the window! Today, I had a new phone activated by the store manager Austin, who was quick, pleasant, and didn't try to upsell me with products or services I didn't want. Plus, it's right next to Basha's, a Subway, and a few other food places so you can grab something to eat on your way back home. It's worth the trip if you live further away, and of course if you are on the south side, it's right nearby.

Had a great experience switching our phones over to Verizon. 20 years of AA&T was enough!…read more We were assisted by a very nice woman employee, Esther. She was extremely knowledgeable! She got us the best deal on two new phones and accessories. The entire process was painless. We kept our same numbers, Apps, emails, etc. We highly recommend the Verizon Office beside Bashas Super Market. Esther was really amazing!