These kind of stores tend to be a crap shoot. This place is top notch. Took my daughter's phone in…read moreto get fixed and was glad we ended up there. Very honest about the repairs and super fair pricing. Highly recommend for your next screen repair.

Flew into Cleveland and broke my screen, this place provided with excellent service and customer…read morecare. Would recommend to family and friends.

I paid to have my charging port fixed. It lasted 6months. I paid to have it fixed again - lasted…read moreONE WEEK. Port is still loos, keeps loosing connection and wont charge. Fast Fix wont replace the bad charging port they installed. They told me its the battery but when I put it on my wireless charger - it charges my phone. I WONT GO BACK

This is a great place to take your broken/damaged devices! Lowest prices in the area and great…read morecostumer service! Thank you again!!

Fast and fair. Quickly fixed my dead phone and saved me a bundle. By the time you go through the…read moreheadache of scheduling an appointment with some "Genius Bar", you could have had your phone fixed. Honest, courteous and professional. This is the place to go. Apple Store at Crocker told me I needed a new phone. GetPhoneFix told me it was $45 fix and good as new!

Brought in my fully functional phone with a cracked screen. What I got back was an intact, yet…read moretotally nonfunctional phone. When I brought it back and asked him to fix what he broke, he berated me, told me to leave his shop, and told me to "send my husband" in to deal with him. This guy broke my phone, refused to fix it, and was a sexist $%^& in the process. Avoid at all costs.

SCAM SELLERS! This is not a corporate store and they have zero clue what they are doing. I…read moreattempted to bring lines from another carrier and literally EVERY thing went wrong. I now have over 20 hours invested in addressing their mistakes. DO NOT TRUST THESE PEOPLE. They are a NOT a corporate store although they appear to be. SCAM SCAM SCAM. AT&T's responses have been equally as horrible. I am sorry I ever decided to try them out again. EXACT same reason I left before. Unfortunately I forgot about their incompetence as a company but whoo boy did they remind me of it.

went to Att in Rocky River OH Westgate store to get internet service. Told black male salesperson…read morethat my wife was moving out and I needed new internet service he said what did SHE do? DIE? Att hires real professional JERkS!

Very poor experience. Went in there to pick up my new watch at around 11:30am. The guy was who was…read moreprocessing me didn't seem too interested in helping me with my order, was matter of factly instead of helpful. Was condescending and as I waited around to make sure my device was properly working he was more interested in talking to the other associate about Taylor Swift. I will NEVER go back to this location. I should have kept with my first instinct and bought from Apple as I usually do and bypass Verizon altogether. Zero stars. A white guy with glasses, verizon specialist KSMO B2B Director, according to my receipt

I wish I could give no stars. Just waited for 20 minutes while the manager stared into space saying…read morethat he wasn't allowed to help customers. Literally there were no other customers to help. Brian should not be employed.

We had THE BEST experience here today. Not for the newness of the store, not for pricing()…read morecertainly not for parking. But solely for Alex who was patient with our lack of knowledge with the fast paced technology, kindhearted, informative about our old phones, and what to expect from our new phones, how they will interact when pairing with Apple Watches and very talented in other areas . Alex is a great tweener. She relates to the newness of technology, yet she appreciates what others face when they don't quite get what is going on. Kudos Apple Store. She's a keeper.

I walked into the store today, it was packed with people, I was greeted and told of my problem with…read moreiPhone 12 Pro not working or booting up, I said it could be be the battery? I was passed of to several different people and finally was able to get a knowledgeable technician but he was working with several other people and technical staff constantly asking him other question. After the diagnostic tests, it was determined the motherboard was faulty and would cost $400-600.00 for the repair but it might be other aspect, he never checked the actual battery which was what I was asking about. I told him, I just got this iPhone 12 Pro from Amazon several days ago. This technical support person said he sent me an email but when I checked my backup iPhone 5+, (I was upgrading to Apple 12 Pro) email was never sent and he was only interested in selling the newest iPhone 17 and i felt like this support was not enough for me, because he was constantly working with everyone else but me. I was observing other Apple customers who had purchased new devices and these iPhones were experiencing the same problems I had with iPhone 12 Pro. Not a happy customer service experience. I know from Apple newest IOS 26 release has caused major issues which was on my new IPhone 12Pro which could be why it never worked to begin with and battery was never mentioned to me if it was working or not. I contacted Amazon and returning the defective Apple 12 Pro. Luckily, my old iPhone 8 + is still working but I had to get a new SIM card at T Mobile. Why is Apple constantly updating their IOS with terrible updates which are causing me and many others issue? I cannot update past 16 IOS and the IOS 17 updates are on most of my Apps which is terrible. I had to backup my iPhone 5 + via ICloud. website because I can't get into Apple Store, or many other app.

The owners have always got right back to me promptly anytime I've ever had questions or did…read morebusiness with them!!! Thanks guys!!

My Samsung Galaxy Note 3 sat in about an inch of water for a couple of hours. I tried the rice…read moretrick for a few days, then I tried the freezer trick, but still no screen function. I took it in to the Verizon store and they kindly told me it was all over and I should look at picking up a used phone - it seems the Note 2s are going cheap on eBay. But then I was directed to GetMoe and on the SAME DAY I took in my dead phone, Moe had it back and running! Like MAGIC! I used to manage a technology store where we did in house repairs, so I know a little of what is involved. Moe did a fantastic job and he had the tools and parts needed to service all the big brands. If your cell phone is busted - go see Moe! NOTE: GetMoe may not be open right at ten am. Call ahead if you're making a trip to the store, and make sure they're open.

Great customer service on iPhone, iPad cracked screen and battery replacement. Mike is…read moreknowledgeable and cares about helping his customers

Mike is the most honest repair technician I have ever met. After apple store said wife's 6s was…read moreunrepairable, Mike had it running like new in 30 minutes for well less than $100... You will not be disappointed!

Amazing owner, I had one on one help and it was quick and fast. I got my screen fixed here and it…read morewas one of the fastest and cheapest repairs I've had so far (I break my phone a lot!). There's also warranty on the screen in case they didn't work right. Highly recommend.

From the owner: We have been in business for almost 20 years and pride ourselves on genuine experience. We…read morespecialize in phone repairs and most pc and laptop repairs as well. We are a multi carrier prepaid dealer and can cater to your needs, not push you towards any peticular brand. The competition available today is not viable enough to call them so, they are text book salespeople with hardly any qualifications at all, all they want to do is sell you one of their phones or if they can, a plan and a phone. We take pride in taking care of our number one asset, you our customer.