Love that every time I crack my iphone screen protector, they put on a new one for $10.read more

Great service from James who stayed beyond closing time to help us out. I was so grateful for his…read moreexpertise and professionalism. Great job!!

Very professional and friendly! Answered call really quickly. Thank you for everything. This…read morebusiness is very good. Highly recommend.

Mario came out the same day and repaired my iPhone screen in 15 minutes. Highly recommend.read more

So my wife broke her phone screen on her Samsung Galaxy s23 ultra and being a $1000 phone I wanted…read moreto get it replaced for her. Went to City Cell for the repair. Mine there told me it would be $200 +75 labor, and this was in line with what I was seeing the prices were online. I want to first give a kudos for Mike NOT charging that bullshit transaction fee that so many places are starting to do. So good on Mike for that one. The install job he did itself was great but there was a significant problem: this new screen was a generic 3rd party screen that was significantly smaller in size and noticeable because the S22 and up from Samsung have a semi curved edge that gives the phone a unique look. This was not the case with this new screen. Also this screen is incapable of producing 120hz even though the phone setting will still say that it's on. I mentioned this to Mike and I'm not trying to verbally beat the guy up in this review but he did get defensive and dismissive about it. I showed him side by side two identical phones (the one having this generic screen) the difference between 60hz and 120hz. He really wasn't interested. In the end I just requested that he puts the old cracked screen back on and I reluctantly had to make him a deal where he'd get this sub par screen back and keep $40 out of all this. So he did refund the money and losing out $40 was still better than making a civil case out of this. But I'm just left wondering how someone who works on screens doesn't know the difference in screen refresh rates.

The owner Mike continues to be the best to work with. I've purchased several phones and cell phone…read moreplans with him over the past 5 years and have no complaints. He's always gone out of his way to help me. Highly recommend.

I recently visited the Strongsville store on 2 consecutive Sat. mornings, to get some help with…read moresetting up/understanding the features on my new Samsung phone. Jett treated me and the other customers with courtesy and kindness and focused on each of us as though we were their only client. We got good-old-fashioned customer CARE. I didn't feel rushed or like my questions were dumb, and I got the education I came for and more. They're top notch! I wholeheartedly recommend this business and this technician in particular. I'll definitely return for any future needs!

This is an update to my July 5, 2026 review. The phone has the same problem despite the repair.read more

EDIT: Myself, my husband and 4 year old daughter went back this morning to have him fix the green…read moreblinking and he told me I broke it, it's not his fault. Within an hour of picking the phone up yesterday it started flashing green and it's MY fault? Everything I read says it's either the display flex isn't perfectly seated or the replacement panel is defective. HE THEN CALLED THE POLICE AND HAD EVEN MY 4 YEAR OLD REMOVED FROM THE STORE! This man doesn't deserve to have a business in North Royalton. READ THE ONE STAR REVIEWS. THEY ARE ALL THE SAME STORY. I PROMISE YOU THE 5 STAR REVIEWS ARE FRIENDS/FAMILY AND ALSO GO BACK WAY BEFORE HE OWNED THIS PLACE. Please please please avoid this place!!!! ID GIVE ZERO STARS IF I COULD! Dropped my phone off Thursday to have the battery replaced because my phone kept freezing and have the back screen crack repaired. Picked it up Friday, was told "it still might not be dry but it should be okay, just put it in the case". Saturday, my phone is still freezing and to my shock and surprise, the back of the phone was cracked again. I brought it back at 1pm, not even 24 hours after picking it up. I called about 4:30 to see if it was ready and was told he had to order a part and I couldn't get my phone until Monday. Well, excuse me but did I say it's okay to keep my phone until Monday? I certainly did not. He claimed he called my husband, that's a lie. No missed call, no voicemail. He said the other guy who worked on my phone "used the wrong glue", whatever that means, and then literally in the same sentence accused ME of cracking my phone! I told him put my phone back together, I'm coming to get it. He's a terrible person to deal with. ZERO customer service skills. These reviews literally have to be his friends and family. THE BEST PART IS 8PM, MY ENTIRE PHONE SCREEN IS NOW BLINKING BRIGHT GREEN AND I CAN'T GET IT TO STOP. NOW MY PHONE IS COMPLETELY UNUSEABLE. I WILL BE CONTACTING TO GET A REFUND BECAUSE NOW I CANT EVEN TRADE MY PHONE IN FOR A NEW ONE!!!!!!!!!! STAY. AWAY.

I paid to have my charging port fixed. It lasted 6months. I paid to have it fixed again - lasted…read moreONE WEEK. Port is still loos, keeps loosing connection and wont charge. Fast Fix wont replace the bad charging port they installed. They told me its the battery but when I put it on my wireless charger - it charges my phone. I WONT GO BACK

Today I took 2 broken Motorola smart phones--both phones needed to be used for repairs to have 1…read moreworking cellphone. Manager Zach gave me great customer service. Technician Nicholas worked magic so I could have 1 working Motorola Smartphone. The other employees were knowledgeable. I highly recommend them.

When you ask me to respond to a question please read the response and let me know what's going on!…read moreNo response is not a good way to do business...

I Smashed my phone and they got it fixed in 30 minutes. All new glass with new screen protector…read more Would highly recommend if you bust up your phone and need it fixed quickly.

Most expensive quote I received, and was. It treated like a customer of value, I would consider…read morelooking elsewhere!

Mike is the most honest repair technician I have ever met. After apple store said wife's 6s was…read moreunrepairable, Mike had it running like new in 30 minutes for well less than $100... You will not be disappointed!

Great customer service on iPhone, iPad cracked screen and battery replacement. Mike is…read moreknowledgeable and cares about helping his customers

Been there twice. Tom knows what he's doing but the place reeks of cigarette smoke and I needed to…read morewash my hair after being there ten min. ( I didn't). He looked at a phone I brought in and charged me $10 to tell me it was dead. . The location is convenient however.

From the owner: At Little Mountain Phone & Computer Repair (LMPCR), we specialize in comprehensive repair services…read morefor smartphones, tablets, laptops, and desktops. Our skilled technicians are equipped to handle everything from cracked screens and software issues to data recovery and hardware upgrades. We pride ourselves on quick turnaround times and competitive pricing, ensuring your devices are back in your hands as soon as possible.

Thanks Broke Ass Phone for fixing my Apple Watch. Nick was very professional and super fast. I…read moredropped my watch off on Friday and it was ready Monday. The watch functions just as it did before cracking the screen. Highly recommend Nick and the crew. The best part about Broke Ass Phone are the repair costs. I was quoted $299 plus tax at Apple But, I was only charge $250. If you need your smart devices repaired stop into Broke Ass Phone.

Worst experience of my life. I used to go here often, when the gentlemen with the cats owned it and…read morehe helped me every time, very efficient and the cost was very reasonable. Under new management? Absolutely deplorable. Customer service was awful. Igor was rude and unkind and unhelpful. I gave him a working phone with a small crack in the screen and he has me a "repaired" screen that had no touch capability. His solution was to give me my old, cracked screen, to which he then shattered, putting back on. It's worse now than it was when I originally gave it to him and the response was a should shrug and 'sorry 'bout your luck.' DO NOT WASTE YOUR TIME GOING HERE. Absolutely despicable and an embarrassment.