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    Verizon Authorized Retailer - Wireless Zone

    3.0 (4 reviews)
    Closed • 10:00 am - 8:00 pm

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    5 months ago

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    9 months ago

    Joey did a great job! He answered all my questions and got me exactly what I was looking for! highly recommend

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    T-Mobile

    T-Mobile

    1.0(1 review)
    1.5 mi

    This has nothing to do with the store in Lexington, the staff is super helpful. T-mobil's phone…read moreservice is great BUT talking to customer care service and getting them to get anything done right is very excruciating!!! As I said the phone service is good, but we left because we just could not take it anymore. We were getting charged for things we didn't have, so we switched phone providers and to do that we had to pay our phones off. No big deal right, YOU'D THINK! No months later we were getting charged from T-Mobile. We went into the store and like I said they are really helpful. We got on the phone with customer support and they got their supervisor to talk to us and everyone we talk to recognized the charges are not our fault, they even said IT WASN'T OUR FAULT. When we got (what they call a promotion) years back someone typed in something wrong so we are getting charged for something that is not our fault but instead of saying oh sorry, it's on us because we know it's our fault not yours they want to be greedy and get their money. Oh I years of complaints, but this is the biggest one.

    From the owner: Visit the T-Mobile store in Mansfield and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1406A Lexington Avenue can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

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    Spectrum

    Spectrum

    1.2(11 reviews)
    1.8 mi

    The second I got my phone from them I was getting hundreds of spam calls over and over and over day…read moreand night I couldn't tell what number was important to the ones I didn't want to answer Non stop changed the number 2 hrs later it starts up again all hrs day and night ....Don't go through them spectrum is a deceiving company.... I returned there equipment shut the wifi off Went through a better company Got several phone calls from spectrum saying I still have there equipment No I don't But they still put that on my bill They try to force you to have automatic withdrawal to pay your bill and now are adding a 5$ fee for the people that don't set up automatic withdrawals. That's a lawsuit I'm not setting up automatic withdrawals to a company that lies

    I would literally give a negative star review if I could. After years of bad service we moved to a…read morebetter internet provider. We returned our equipment (wisely saving the receipt) but have been repeatedly billed for the equipment. I have been to the location three times in the last week to try to rectify their mistake and have been assured three times that it has been fixed only for it not to be corrected and I am still being charged nearly four hundred dollars...of which they will never see a penny...I am not paying for equipment I already returned. The last time the employee was rude, lazy, and abusive. Terrible service. Terrible customer experience. Terrible company. Avoid at all costs. Now, Spectrum, feel free to reply with your meaningless stock apology...which is probably just a bot.

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    Verizon Authorized Retailer - Wireless Zone - mobilephones - Updated October 2026

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