Leila is absolutely outstanding! My wife and I have had "issues" with our phones on several…read moreoccasions. We brought our phones in and Leila helped us each time. And, in no time at all, she had our phones fixed, explained what had happened and how to avoid/correct in the future. For our sake, she "dumbed down" her explanations in a way that didn't make us feel dumb at all... which was greatly appreciated!!

I thought the connection point on my phone had broken but he was able to determine it just had some…read moredirt and other stuff jammed in the charge point. He got it cleaned out and working in minutes. I go here for all my repairs, screen protectors, etc. Much cheaper and better than dealing with AT&T.

Top notch customer service, very wonderful and helpful young lady. Alyssa helped us with all of our…read morequestions and rang us up quickly and efficiently. Amazing worker!!

Well I usually buy a lot of clothes shoes jewelry but wow I fell like I won't buy here anymore I…read morewent in there to get a tile of my watch and they said that they couldn't because I didn't buy it from them understand it's protocolé but still it's just a tile I was going to get some jewelry for my wife for Mother's Day but this kohl's ruined my day I'm disappointed I will buy clothes somewhere else that is just petty saying i didn't buy it there I was going to pay for whatever the cost was It sucks no reply's needed thanks and goodbye

We went to Northern Tool today to get specific brand of trailer tires that they had on sale. This…read morewas not a small dollar amount purchase. A member was requested to come help and answer a few questions. He came back to help, and my husband was asking him some questions about the correct tire that we were looking for. The staff member became very rude and had a two year-old temper tantrum. He started throwing trailer tires on the floor almost hit my husband in the leg. I walked over to see what the problem was, and the staff member looked at me and made an inappropriate hand gesture of a "crazy" sign to me insulting my husband. Then he proceeded to touch my shoulder. I don't appreciate anybody insulting my husband or touching me. I let the manager know. The only one that was acting "crazy" was the staff member. I will try never to have to shop in that store again. I will never let that staff person ever assist me with anything. That's not the way to treat customers!

If you want bad customer service this is the place. Tried to use a gift card and was told the gift…read morecard system was down. Had to make another trip. On second trip arrived a little before close, was told by the cashier they were closing soon. Then told by another guy, who then proceeded to follow and eyeball me and my son as we looked around. Real friendly.....

I've been using my Alclair IEMs since 2020 and I love the way that they sound and how light weight…read morethey are. I was part of a group order through a church that I used to work for and someone from Alclair came onsite to Chicago to take ear impressions and help us select which model we wanted to order, I settled on the SPIRE model and have used them for FOH cue and MONs as an engineer since then. While custom IEMs are a pretty substantial investment (this is the case for any custom IEM company), they sound amazing with rich bass and crisp highs and they come with a super rugged custom Pelican case with your name on it. Fast forward to this year (5 years later..), I noticed that one of my ears had a small chip in the outer casing. It didn't affect the audio quality but I was still a little disappointed. I saw Alclair at the FILO conference this year and asked them what it would cost to get them repaired. They took them back to their office in MN, and within a week and a half they were refreshed, cleaned, tested, shipped back to me in CA and ready to rock - free of charge!! INCREDIBLE service. My Alclair's have stood the test of time and someday when I need to order new ears I will definitely order another Alclair custom IEM. 1000% recommend.

****** Six Stars…read more These ALCLAIR RSM IEMs are the bomb! When you listen to a known source using a high end device you can expect to hear things. I've had custom fit single driver IEMs from another manufacturer for years, and they're good. I've got high end Shure SRH1540 closed back headphones, killer sound. The Alclair RSM IEMs BLOW THEM AWAY! They're so good that I can hear EVERYTHING the vocal mic, (Shure KSM9), has to offer, good and bad, exactly. These IEMs put the studio feel in your monitoring, while playing live. I'm a sound engineer and a vocalist. I know the difference, but you don't have to have skill, training or experience to immediately HEAR the difference, you only need the money. Yes, they're expensive, no you can't borrow them, they're custom fit. About custom fit ear monitors: Try good universal fit IEMs. Make a chewing motion simulating singing. If your ears tend to push them OUT of your ears, you may need custom fit monitors. My ear canals are small, only custom fit devices work for me. Whether you need or want custom fit monitors, they are a step in the professional direction, and make a huge difference. Back to Alclair. They're going to take care of you. No hype, no up sell, just accurate reliable information online, and clearly stated pricing. This is not Amazon, you can't have them tommorow. They WILL send you an e-mail and give you a reasonable expected delivery date, (mine came a couple days early). If you've gotten this far in your research, these ARE for you. I spent a lot of time researching as many IEM companies as I could find, at any price, and Alclair has the best product, at the best price.

CUSTOMER SERVICE IS ALIVE AND WELL! I have never been disappointed with the service or the…read moreselection. Every time I have gone in needing something even as inexpensive as a replacement screw I have been taken right to the place where it is located and the staff finds the exact thing I need. This the first place I go and I rarely have to go any where else because they have what I need in stock.

So a few months ago while moving a friend dropped and shattered the firebox to my beloved 15yr old…read moreGreen Egg. I swung into Ace Hardware in White Bear to see if I could get a replacement. I tell the guy what happened and he's like, "We got you. No cost we'll order for our next shipment." I told him "No, we broke it and it's like 15 years old." He said, "It's OK we got you." Then this glorious beast recommended some new lump charcoal. Since I'm not, not going to listen to the advice of this backyard superman, I bought some. My firebox arrived. I loaded with new charcoal and proceeded to grill a meal that has accomplished something I never thought possible. My mother-in-law was silent for 15 minutes! 15 MINUTES! Couldn't believe it. Thanks to Ace in White Bear not only is my beloved egg back and glorious, but I now know what heaven is like. Bless you all....and keep saving lives.