Please take my word for it, this internet service provider is VERY-VERY slow,and the lady in the…read moreoffice was really rude to my sweet wifethis was overall a BAD experience, we switched providers & immediately the cable cleared up & the internet is finally fast enough for my wife to do her college homework,please save yourself the horror of fullnet

They were hosting a client's domain and settings and usually when talking to someone it takes…read moreforever and has problems. They were very responsive to our emails and handled the request within a day. Friendly and accomodating.

They have the worst customer service of any business I have ever dealt with! The managers don't…read moreeven care when someone complains..you would think they would care enough to come up with a solution..not the case at joink!

I'll start by saying the actual internet connection is good...very good. With that being said, if…read moreyou ever need customer service, forget it, it is TERRIBLE. Hold times are forever, then if you're lucky enough to get someone on the line, 1 of 2 things happen, they either cannot help you, or they will tell you that you need to speak to someone else that will "call you right back" and then they never call. WORST customer service I have ever encountered!!

Wow! Jim Wagner traveled to Jeffersonville from Jasper to…read morefigure out why our service was SO slow. Jim is very personable and does work like he would do at his own home. I have never met a more dedicated and professional technician, in ANY trade, in my 65 years. Mr. Wagner worked tirelessly, non-stop, without a break on this service call, replacing our cable line from pole to house and installed a new modem and router which replaced our obsolete modem/router combo. I was thoroughly impressed with him hauling a 28 foot ladder under a playhouse and around the backside of a shed next to a fence to get up a pole. Carrying the huge spool of wire from truck to backyard made me think this guy is worth everything he gets paid, PLUS some more. Before he left, he ensured we could get our cell phones, computers, Ring doorbell camera and Wyze camera's online. Mr. Wagner is the kind of guy you meet once in your lifetime. Whatever you need done in life you want a Jim Wagner to do it. I believe you couldn't get better. He works like a beast while being super cordial. Jim is nearer retirement than the younger guys, but surely not outperformed. He would be a great instructor and mentor at Spectrum. Everyone should imitate his work ethic and demeanor. Thank you Jim for all you do. Thank you Spectrum for hiring guys like Jim Wagner. LASTLY, our internet is now running liked greased lightning. *****

Just the facts. The Jasper Spectrum office permanently closed over 8 months ago. Anyone who…read moredecides to cancel service now must return their boxes to either the Evansville Spectrum office or The UPS store in Evansville. Both roughly an hour drive from Jasper!

I have had Internet with this company for a few months. Speed is 200 MBs a second but, even with…read morethe Affordable Connectivity Program, my bill for the last two months has been $80.00 each because I have to use a Fire Stick to get the DirecTV Stream App to watch television in my bedroom. I found out, it uses a lot of data that way. For that & other reasons, I'm switching to Frontier Internet. No Data Overages charged.

From the owner: Serving more than 800,000 customers in 21 states with high-speed internet, cable television and…read moretelephone service, Sparklight (formerly NewWave) provides consumers with a wide range of the latest products and services, including wireless internet service, high-definition programming, and phone service, with free, unlimited long-distance calling in the continental U.S.

Excellent fast service, fixed my software issues on the spot while I waited. Would definitely go…read moreback or recommend.

Luis always fixes whatever I manage to break quickly and for a good price. Most recently, I…read moreshattered the back glass of my iPhone and he had my phone repaired in no time. Great value and exceptional customer service. I highly recommend TechON to all my friends.