This is a useless Internet service provider. Service is spotty. I am supposed to be getting 150 Mb…read moreper second. If I get anything at all I barely get 60 Mb per second. Their service technicians tell me two different stories. First they tell me that it is the walls of the house that are causing the service to drop. But I can't get the speeds on devices that are wired directly to the router. Then they tell me that there are too many people in the neighborhood that are connected to the same post. Maybe they should upgrade their equipment to warrant what they are charging people. I have contacted their customer service several times on this issue. Their customer service is a joke. They don't care if you threaten to drop their service. They just keep raising the bill. They seem to think that they are the only Internet service provider around. I told them that I was going to call another Internet service provider today, and that I would be contacting them to let them know when I would terminate service with them. Their response back to me was "Thank you for contacting us about this issue. I'm glad that we could accommodate you. Thank you for being a Mediacom customer. Have a nice day". This all goes to prove that they weren't even listening to what I was saying. This is the worst Internet service provider that I have ever had. It's the worst customer service that I have ever encountered. Beware.

Just before I cancelled my service, workers came out to swap out my modem for the new model. They…read moreput the new one in and took the old one with them. I am now getting statements with them wanting me to pay $140 because I didn't bring back the OLD MODEM! They're trying to say that their workers don't take equipment with them but that's exactly what they did. Mediacom is the worst company ever. I'm so glad I switch to ImOn for my internet service.

So pleased with my new services from DNA Communications!! I feel good about supporting a local…read morebusiness too knowing that they hold their company to greener standards. I have a faster connection than ever borfore, and dont have to experience any slowness during peak hours because I get my own connection through broadband as apposed to traditional cable. Thank you DNA!! I'll keep refferal my friend and family to your company!

From the owner: Telecommunications Internet Service Provider…read morePhone Service Provider Tech Support

I love my high speed service from Comelec. My kids are heavy gamers and movie streamers. With 6…read morepeople doing this at once, our old service was a dog! Now everyone is happy!! I did pay for an upgraded modem which maximized the speed offered by Comelec. Worth the extra $! I have had really awesome service from the Comelec staff!!! If you have not switched yet- you should.

Subject: Commendation for Outstanding Service - Erick A…read more To the Management Team at Comelec Internet Services, I am writing to express my sincere gratitude for the exceptional service I received this afternoon. Your technician, Erick A., spent the better part of the day at my home upgrading my routers and optimizing my connection. He is an incredibly intelligent and skilled professional. It was clear throughout the process that he takes great pride in his work, and your company is very lucky to have someone of his caliber on your team. Because of the wonderful experience I had with Erick, I will proudly continue to be a loyal Comelec customer. Please ensure that he is recognized for his hard work and expertise. Sincerely, Gary Wittman

Avoid this store at all costs. Go to Verizon instead. Verizon was super helpful. I went to this…read morestore to buy liquid gold as a screen protector for my new phone. Was told they no longer have it. The guy recommended the glass screen protector instead. Fine. As I was putting my phone in my purse which was sitting on the floor I missed the pocket. It fell 2 inches to the floor. When I got a case to put on my phone 20 minutes later I noticed the screen protector was shattered. Proceeded to go back to US Cellular and was informed to send it in under warranty and they'd send me a new one. When I went to Verizon I was told it should have been marked as defective and sent back to the company and my money should have been refunded. SKIP THIS STORE AND GO TO VERIZON. This store has horrible customer service!!!!

About four years ago I walked into this store to set up new phone service, and the guy that…read moreassisted me set me up with the wrong plan (after trying to up-sell me by lying). I went in a few days later when I realized the error and was told that I had to come back again when he was scheduled to work. I did so a day or two later. He did change the plan to the correct one, but not before trying to up-sell me again. I can't prove it, but I am nothing short of positive he did it on purpose based on his demeanor and response when told what happened. I made the mistake of not calling him out on it right then and there, but I wanted to give him the benefit of the doubt. However, since I was getting a prepaid plan and the original plan he gave me was a postpaid plan, a new account had to be created. Instead of closing the original account, he just made the new one and a month later I get a huge bill for old one. When I asked about it, I was told that the account would be zeroed out and closed, but that it might take a month or so, so I should just disregard any future bills. Which is exactly what I did when I got the next bill a month later. A month after that, the bills stopped coming so I assumed the account had finally been closed. A couple months after that, I get a notice from a debt collector for it, and when telling the debt collector that it was a fraudulent debt, they reached out to US Cellular for "proof of debt", and all I received was a copy of the original invoice. I reached out to US Cellular, but all they told me is that once it goes to collection it's out of their hands. For months afterward, I received multiple calls daily from the debt collector and additional notices threatening to report me to the credit bureaus. Fortunately it never appeared on my credit, but just today I received another notice from a different collection agency for the same thing. I have wasted at least two hours this evening calling the US Cellular store where I initially set up service, calling US Cellular customer service, and chatting with US Cellular customer service online. I have been transferred, put on hold, told I would be called back but wasn't, and just given the runaround. All I've gotten is "you need to talk to someone else" and they give me a number and tell me that it's the "dedicated Fraud debt reporting" number, or the "Financial Services" direct number, but it's just the regular customer service number which is almost completely automated. When I did get through to a human, all I was told is that it's my problem and there is nothing anyone can do since it's already gone to collections. US Cellular, if this goes on my credit report: watch out.

Unless you've lived "out in the sticks", like me, you've never really had to deal with really slow,…read morehorrible price-gouging internet services. LR Communications is like a blessing from heaven. Fast, reliable, and priced right. I'm still in shock at how fast my internet is now. Initially, we had some installation problems, but the tech guys worked tirelessly for 3 days till they found it and fixed it. I highly recommend this internet service. So far it's been a HUGE blessing, and I am indeed grateful. Thank you.