Made an appointment online to change our plan, remove items and buy a new screen protector. When I…read moreshowed for the appt I was told I had to call a "800" loyalty number to do everything I wanted. Why hadn't they read my needs for the appt before I arrived and saved me time and money. Snotty uncaring staff. Do not waste your time with this storefront. !! Waste of my time. And yours...

Terrible customer service. Told me I couldn't get a phone that day but went down the road to other…read moreVerizon and got one. Terrible customer service!

One star is logged just simply to write the review…read more Very disgusted with Comcast. Have attempted twice now to get service at a new location and each time just when I think I have everything done the way they want it I find out that NO - I missing something that they absolutely must have. Why is it that they failed to tell you everything that you need in order to establish service. I find it disappointing that this is the only high-speed Internet provider in this area. If and when I'm able to make the switch to any other Service provider I will do so. I truly believe that we are all paying way too much for communication services because of authorized monopolies such as Comcast. With the integration that now possible, why are our bills not going down?

Absolute trash connection, 4 times the price of at and t, with free disconnects every hour, try and…read morecall customer service, talk to someone in India they pay a dollar fifty an hour, who doesn't even know what an Xbox is, thanks for keeping America in the dark ages you worthless ass money grubbing shits

Would never do business what a hassle. The online chat is commision based no customerservice until…read moreuscreamin the phone

Thomas Parke was most helpful at the Xfinity store in Anderson getting me the best deal with cable…read moreand phone service. Quick and easy!!

I read the reviews and just don't understand. A year ago we stopped in to consolidate our families…read morephones (5 lines 2 different carriers). We traded equipment, ordered equipment and transferred everything to 1 account. We had a great experience, it took over an hour but it was a lot of work. No hidden surprises no issues. A month or so later we had an opportunity to stop in again to get some assistance with an iPad connectivity issue. After a short wait, they had me fixed and out the door in less than a half hour. Fast forward recently decided to change internet service providers, I walked in shortly after they opened, walked out 30 minutes later. Extremely knowledgeable staff, customer service is excellent.

Just wanted to do a phone payment for iPhone 13, charged $700 just to do monthly payments. I will…read morejust buy one instead.

After having the worst experience at the other location in town, walking into this store was like a…read morereligious experience! Seriously Lee is INCREDIBLE. Helpful, kind, funny and efficient. We needed a new sim and a hotspot activated, it seems simple but we had been going back and forth for 3 days with online customer service. We were literally on the verge of tears. But Lee assured us he could help us, and within 20 minutes we were walking out happy as clams. Lee is everything a Verizon customer service rep should be. I would be proud if he worked for me!

I went in to get assistance on putting liquid glass on my phone as I had just replaced my screen. I…read morehad the best service from Ma'Kaiya. She cleaned my phone thoroughly and then applied the liquid glass and also applied a new cover over my camera lens as well. Before I left I had mentioned my insurance change I had on my account and told her that I am pretty sure when I called customer service they had my insurance coverages mixed up on my devices and I had to give them the number several times to verify. But I also could not understand the customer service person I had spoke to so I finally ended my call with them and said that I will need to look on my app to make sure the right ones were applied. She voluntarily offered to look my account up and found the error that customer service made and then made the correction herself and then also made a few recommendations to help me save money on my bill each month. One month prior to this visit, she helped set up a phone transfer to my account and was extremely thorough and very knowledgeable on everything I asked of her. She knew more about Verizon than what any customer service rep knew that I had spoken to. She also helped me save about $40.00 a month by telling me about the Verizon internet service for $25.00 a month. They gave me a box to try free for 30 days and the service has been great so far and it was easy set up. But when I had called customer service for this they told me it was not available to me. All in all, this woman needs to be a Supervisor over training ALL Verizon Customer Service Employees!!! Nough said! lol

My iPhone was destroyed in an accident on Friday evening. This T-Mobile store- and particularly…read moreCody C.- made the experience of replacing it the next day as painless as possible. Within 20 minutes of walking in the store, I had my new phone and had it set up, including downloading all of my apps and data from my destroyed phone's iCloud backup. Like so many people, both my personal and professional life is dependent on communication and data through my phone. It is never pleasant having to replace a phone that has been destroyed. But these folks were professional, knowledgeable, polite and efficient, taking a lot of the sting out of my situation.

Could they possibly be more criminal?? I signed up for internet service last week. As part of the…read morepromotion, they offer a 15 day free trial, obstensibly so I could try their service and decide if I liked it. I don't even have service connected and they sent me a bill, no 15 day trial and they backdated my bill to 10 days before I even contacted them!! PIRATES!!!!!