The salesperson was extremely rude and unhelpful. He refused to help at all and left the room…read moreafter I complained about his behavior.

STAY FAR FAR AWAY FROM THIS STORE! You will be sorry!…read more Store Manager Nathan refused to return a phone within the 14 day return period. Nathan even argued with Corporate on the phone and refused to give up his user ID (which is mandatory that they have to give up according to corporate). Corporate asked him to return the phone, Nathan refused with corporate and said that the phone had to be returned within 7 days where as the paperwork said 14 days. Manager Nathan was extremely rude and all he was worried about is a sale. Customer Service/Manager is not his strongest point and he definitely should NOT be running a store.

Excellent fast service, fixed my software issues on the spot while I waited. Would definitely go…read moreback or recommend.

Luis always fixes whatever I manage to break quickly and for a good price. Most recently, I…read moreshattered the back glass of my iPhone and he had my phone repaired in no time. Great value and exceptional customer service. I highly recommend TechON to all my friends.

Not exclusive to Verizon. Just a store which is an authorized retailer. Verizon isn't a main…read moreplayer, was told T-Mobile is boss.

This Verizon location has always had very helpful and I appreciate doing business with them. Austin…read morehas helped me work through and change my plans several times and I consistently receive exceptional service. I would highly recommend them to anyone.

A couple of weeks ago I was with my mom at this store because her phone intermittently wasn't…read moreworking. At the time we were there it was working (of course). When this girl took her phone, she very loudly and sarcastically said to the other woman working "Well here's the problem. Look she has every app she's ever opened on here." Then she turned to my mom and said "Look you have to push this button to close them." Then they put her on the phone with a Verizon rep that said she would call her back after making her go through all sorts of resets. That rep never called back (but that's another review). As she was on the phone the 2 girls working went on to have a loud conversation about a pregnant friend and made it extremely difficult for my mom to hear the rep on the phone. After all this her 3 month old phone still had lots of trouble so she received a replacement in the mail and took it back to this store for help retrieving all her pics, contacts, etc. since the screen was black on her old one. Ugh...same arrogant, rude employee! She treated mom like she was an ignorant child. She needs training on how to treat customers...or be fired! Can't remember the date of our first trip there, but the second trip was today, 8/24/15. Someone do something about this girl! Would give 0 stars if I could.

Ordered and paid for my son's phone online. Arranged for express p/u. All I had to do was p/u the…read morephone and these jerks made us wait behind everyone who needed to begin new service in spite of being told when checking in through the Verizon app that we were next in line. They do not honor express p/u. They suck and I wouldn't waste my time at this store!

My experience at the Victra/Verizon store in Vincennes Indiana was excellent. The Catt family have…read moreran this store for many years and have always provide excellent service for my cell phone requirements. The new store layout looks great and hope the Catt's and Victra continue here for many more years. Steve Newell