My Verizon agent (Chris) did a fantastic job. My wife and I were happy that he is a great…read morelistener. We were able to get a great deal on a promotional offer that included new phones. Chris also helped us get our new phones up and running in no time. We didn't spend very long in the store before we had new phones with cases. That was the most pleasant experience I've ever had with any cell phone provider

Very very rude and completely incompetent. The Girl there…read morewas so rude to the point it was disgusting. Do not go to this store !!!!!!! We went to Cleveland Ga store and got everything we needed and wanted. Athens girl told us not able to help us and tough luck screw you!!! ( in her nicest way possible) We went to Cleveland ga store they said no problem let us help and all was taken care of. Do not go to this Store the only thing more worthless is is employees!! Pissed me off they treated my wife and son so terrible !!!

This is my neighborhood T-Mobile, and the customer service that I received from this location…read morenever disappoints . The Retail Associate Manager, Nick Hardin is the epitome of a great manager that will always be accessible to you and any questions that you may have about your account. It's very comforting in having someone so knowledgeable about every aspect of your services. Kudos to top management team for having such an amazing individual for your company. Nick and his team are the best

Struck from my wife's plan, I put on my big boy pants (pink shorts) and went on down to the Epps…read moreBridge store, where I found Martin, a swell guy all around, so calm and kind, and he fixed me up with my very own plan. He could have made me feel foolish and naive; instead, he empowered me and now I've got this new phone I'm wondering where has been all my life. Please thank him for me and give him two weeks' vacation.

Another great experience here. The name has changed but the service is still quality! Lauren in…read morerepairs was so incredibly helpful when helping me to fix my trackpad. She was super patient in dealing with me struggling to confirm coverage through Apple Support's customer service team. She also was super flexible by letting me keep my laptop for school work while I wanted for the trackpad part to come in. She called me a couple days later when the part arrived and my computer was fixed within the hour!! The other folks in the store were very personable and friendly as well. They were very knowledgeable when I asked about partitioning a hard drive, using a third party mouse, etc. I can't remember their names :( Thank you Simply Mac!

Simply Mac has permanently closed all locations…read more Employees were not paid for their last two weeks.

This company went over and beyond to help me with my cellular needs.They were professional and…read morekind.Thank you for helping me with my cellphone. Soraya A.

From the owner: Looking to get your cellphone repaired by a reliable and trustworthy expert? Look no further than…read morethe Cellphone Guy! Our experienced technicians are dedicated to providing you with top-notch service and getting your device back up and running as quickly as possible. We specialize in cell phone repair for all popular brands, including iPhones and Samsung Galaxy devices. Whether you have a cracked screen, water damage, or a software issue, our expert technicians have the skills and tools to fix the problem. We also provide repair services for iPads and tablets. Our focus on customer satisfaction sets us apart from the competition. We strive to provide fast turnaround times, competitive pricing, and exceptional service. Our team is committed to using only the highest quality parts in all of our repairs to ensure that your phone functions like new. In addition to our repair services, we offer phone accessories to enhance your device's functionality and protect it from damage. We provide phone unlocking services and can assist with data recovery and software updates to keep your phone running smoothly. Don't let a damaged phone slow you down. Trust the Cellphone Guy for all your cell phone repair needs. Contact us today to schedule your repair appointment and get your phone back to working perfectly!

After multiple misunderstandings and misinformation about what was offered and how to get the…read moreprogram we wanted, we did eventually get the correct information by calling their help line, since it seemed impossible to get the telephone number for the Local store. We were consistently put in contact with their main office, not a local store. The correct program cost more than they had originally told us locally and had fewer benefits, but we eventually ended up with something that was workable. It seemed to me like the local workers were pleasant and willing to help but just not knowledgeable.

The worst service I've ever had ... I got internet through them for one day , and I already…read moreexperienced it going out and it took 3 hrs to get it disconnected and they wouldn't even come get their box they drilled into my wall ... do not and I repeat .. do not get service through them

Usually I HATE coming to phone stores but this location has been nothing but perfect! Dala…read moreliterally works wonders and was so calm and easy to work with! This is honestly the FIRST time I've ever been 100% pleased and excited about being in a phone store! If you come to this location, ask for Dala and you will walk out 100% pleased and with a smile on your face! Thank you for everything Dala! You make that place awesome! I will DEFINITELY recommended this store from now on and I don't mind driving the extra 40 minutes out of the way to come get great customer service!

Wonderful customer service, by far the best AT&T store in Athens. Nick is great and helps me out…read morewith every need I have.

This place is the best for you new phone, the warranty for $100 they will fix it and give you a…read morenew case, and you don't have to pay anything anymore.!!

From the owner: "We'll repair it. We'll flair it. We'll inspect it. We'll protect it. We have all the accessories…read moreand even some extraordinaries. When you're done with your device, we'll even buy it back from you. And we offer great warranties, just for good measure. Can you tell I love owning my own Cellairis?"

We needed to have files copied from a tower to a portable hard drive. When they called and told us…read moreit was ready, we went the following day to pick it up. When we arrived, the store was closed, although it was during business hours, so we called the number on the window and we were told that the employee who was manning the store had had a family emergency and had to leave. We were told to call the following day and they would let us know when we could come. My wife called the following morning, and she was told that the store would open at 12:30. She specifically earnasked if someone was coming just then, or if the store would be open the rest of the day, and we could coming any time during posted business hours. At about 3 PM that day, we arrived at the store and it was again closed. we again called the number on the window, and the person I presume is the owner said that he would try to contact the employee. My wife pointed out that he had told her earlier that day that the store would be open, but he did not even acknowledge this, did not apologize, and simply said that he would contact the employee and let us know when the store would be open again. I expected a call back later that day. Five (5) days later, we called HIM back. He said that he was unable to call us because he didn't have his cell phone. We didn't even ask for details, because this was just so obviously bogus as to not be worth the trouble. Each of these trips to the store involved a round trip of about 50 minutes for us, not including the time wasted calling the owner and waiting for his return call, and we also had to pay for parking on a busy street in Athens. In all, we have wasted over three hours because of the unprofessional, uncaring and just rude behavior of these people. Nothing justifies this behavior. I deeply regret ever having trusted these people, and I will certainly never do business with them again. People who care so little for their customers do not deserve the business. I recommend you patronize businesses that treat you with respect and care about how much of your time they squander. That is NOT C&CR.

I broke my screen of my computer. I talked to them before going there. They said they had to order…read morethe screen. They told me to wait 1 day. But it took 2 days to get the part. I got my MacBook screen fixed. It wasn't fast as they told me but faster than other stores. Best value and customer service. This time I am satisfied but can't tell about the future.