A female associate at this location treated my mother horribly today. The associate was on her…read morepersonal phone, gave no regard whatsoever towards my mom and what she was seeking help with. Spoke disrespectfully and with a short temper. This incident alone makes me want to leave Verizon after many, many years. I am extremely disappointed and strongly urge you to reconsider this location.

Melissa and Jimmy gave great service . They are an asset to their team. I will look for these 2…read morealways

This store is very clean. Overall they had what I was looking for at a reasonable price point. I…read morelove their clearance section and their specials on highlight in the front. Great service.

The hinge on my lap top popped out---been no problem because I leave the lap top open on my desk…read more However, over time the hinge had spread more and this morning I could not plug in the charging cord---the holes would not meet up. Took the lap top into Office Depot, Walton Way Ext, Augusta, GA. Otis was anxious to help me. He said that I would need a replacement part but it was not available in the store. He searched online for a while but had no luck finding the part. He took my contact info and said he would continue searching and would give me a call. About 2 hours later Otis called. Said he could not find the part, but that he had talked with another tech member who thought he might be able to fix my problem. I went back to the store and Rob fixed it!! Took about 10 minutes to unscrew all the screws but after that he was able to put hinge back in place, screw lap top back together and the charge cord plugs right in! I am so happy! Both guys went over and beyond to help me. Thanks for making my day great!!

Super helpful, friendly, and customer service was excellent. Came in for a screen repair and my…read morephone wasn't working well and I got a great deal on a phone the same price as the screen repair. Highly recommend this place. Also, they are open on weekends!

great customer service!! will definitely come back for phone repair needs! phone screen was…read morerepaired at no charge to me!

Very disappointing experience. I fully understand that if a…read morephone's condition is not acceptable, a store can say no. That is normal. But once your employee inspects the phone, agrees to a price, and puts it in writing your store is responsible for honoring it. On my first visit, an employee (Shan) inspected my iPhone 14 (unlocked), saw all the cracks and scratches, and still agreed to $250. He wrote the phone model, price, and his name on a note and asked me to come back the next day because data transfer was taking time When I returned, another employee (Raj) completely refused to honor that agreement. The excuses kept changing. If you cannot stand by your own employee's decisions, then why are they inspecting phones and giving written prices at all? Instead of resolving the issue professionally, I was treated rudely, accused of "forcing" him to buy the phone, and even threatened with calling security for absolutely no reason. I did not attempt to do anything wrong. I was calm, respectful, and only asking why your store was backing out of a written agreement. Communication was extremely unprofessional. I was told to switch languages because the employee was not comfortable speaking English, which is unacceptable in a customer-facing business. I won't comment on their repair quality they may fix phones well but their customer handling, accountability, and professionalism are terrible. This experience wasted my time, fuel, and effort. I would like a response from the owner regarding this incident. Until then, I would never recommend this store

The family that owns the store are very kind and hospitable. The store is very clean and organised…read more The staff are kind and professional. If you are looking for a great variety of cell phone accessories this is the perfect store. Phone case and pop socket galore! Many options for screen protectors as well and they will even put it on for you if needed! Thanks again!

Warning: Don't Ever Buy from Batteries Plus…read more Last year, I bought a Yellow Top Optima battery for my Honda CR-V for over $300. The car sat for just one week, and when I went to start it, the battery was completely dead. I tried contacting Batteries Plus for a week with no answer. The following week, I finally got through to someone. They told me: "No problem, bring it in. If it's bad, we'll swap it out since you're under warranty." After that, I spent two more days calling them with no answer. Today, I finally reached them--only to be told they won't replace it because they consider it "battery neglect." So apparently, according to them: If your car sits for a few days or a week and your battery shows low voltage, they call it neglect. They will not honor the warranty you paid for. Bottom line: I spent over $300 for a battery and warranty they refuse to stand behind. Think twice before buying from Batteries Plus. Update : according to them any battery that test below 10v will mot be warranty ... keep in mind thats every battery that is bad .. they are under the impression that batteries with dead cell will still hold their 12v charge and base on that belief i cannot get a battery i payed over 300 dollars warranty

I came in to get my screen repaired and battery replaced. It took 45 mins to one hour for both. I…read moregot my phone back and went on about my day. I then noticed that the speaker wasn't working on my phone. No problem that should be a easy fix, right? Took it back the next day and was able to get it repaired. Free of charge. However I had to wait for another 45 + minutes the next day for a simple mishap that wasn't there when I originally came in.

Attention to detail and quality - easily stand out attributes of Dynamic Audio and Video. When…read moreinstalling a large flat screen at a family members residence, it was evident that they don't just hang stuff on the wall like others do. They took very careful measurements, discussed some of the ways the TV could be angled, how sound and light would be affected as well as the aesthetic of where the TV would end up. For the hours you will spend looking at your TV, getting a professional installation is an investment easily over looked, but worthwhile

10/10 service. Came within the hour and did exceptional job! I highly recommend this business…read more Thank you!!!

Finally decided to check out this place after all the hype of the first few weeks of the place…read morebeing open, there's a lot of stuff to look at for sure. The place offers a great variety of electronics and other knick knacks. We ended up buying light strips for our TV here and they work great! I'm not sure what the price difference is between here & other electronic stores but still a cool place to check out.