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Action Properties - Exquisite Palo Alto Eichler rental house, near Google

Action Properties

(114 reviews)

Action Properties of Mountain View, CA managed my family's rental property in Redwood City for more…read morethan 15 years. During that period, we interacted mostly with Dedy regarding finding and screening tenants, addressing maintenance issues, and assessing fair rental value. Dedy was responsive and helpful whenever needed. We always had good tenants. In more recent years, Linda and Rafael were also very responsive to questions or requests, and facilitated getting things done. On the Accounting side, Takako provided invaluable assistance and communication, even after normal business hours. From a property owner's perspective, this is a very solid and professional team.

Overall an easygoing property management company that respected our privacy and was there for us…read morewhen we needed help. We rented a condo in Santa Clara, CA. -- Move in Process -- We have been looking for a rental for some time and Darrell Martin has been a pleasure to work with. Was professional, but also friendly. We scheduled a visit to see one of their units and Darrel was there on time. He showed us around the unit and explained the amenities. After we were done touring, I got an email asking me to fill out the application if I'm interested. Signing was all done electronically (docusign). Payment is all done through appfolio. This is how it should be in today's world! -- Living -- We encountered a few maintenance issues during our stay, such as a leaking faucet, a faulty microwave, and a noisy fridge. Each time, I simply submitted a request through their online portal, and Linda Green ensured someone was sent out within one business day. There was also an annual fire inspection scheduled while I was away on a business trip--special thanks to Rafael for stopping by just to take care of it. -- Move-out Process -- When we secured a new rental, the new management company needed a reference from Action Properties. Takako Dumlao went above and beyond--she stayed late at the office just in case the call came. Takako also fought for our security deposit. We owe her a lot. A big thank you also to Dedy Efendi and Ted for coordinating communication with the homeowner and making our move-out process FAST and seamless. I've lived in several apartments, but this was the first time I felt truly supported by a solid team. I'll miss the annual pumpkin pie events. Thank you!

Verity Properties - propertymgmt - Updated May 2026

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