I cannot overstate how blessed I am to have found Dr. Ashraf and his amazing staff…read more I have a deep, traumatic fear of the dentist that goes back to childhood. I have never been able to find a dentist who knows how to handle my particular brand of trauma. My dental health life has been a series of avoidance, emergency from neglect, traumatic fixes, and more avoidance. Rinse and repeat. Last Friday I broke a crown and that familiar panic set in. I spent the weekend researching "trauma-informed dentistry" in Westchester County. I found a few names and made some cold calls, and while they all seemed lovely, nobody seemed like a good fit for my fear. When I spoke to Carissa at Advanced Dental Care, even my wife (who heard me on the phone) noticed my voice soften and noticed the relief in my demeanor. From that first phone conversation, she already lowered my panic. They squeezed me in for an emergency consult, and despite already having two emergencies and no openings, they found a spot for me. I never once felt rushed. They treated me as if I'd been a patient with them my entire life. This morning Dr. Ashraf performed the procedure and it all went smoothly. No pain. No trauma. No fear. I now have a dentist. I've already scheduled my six-month check-up.

Stay away; these reviews are all suspect; this dentist is a joke; half finished work parading as…read more professional work. Don't jeopardize your insurance or your pockets/shoddy work. Have available photos of and actual prosthesis of his work. Apparently it's very difficult to litigate dentist but I'm sure , at some point he'll be found out. TRUTH

John Castanaro.....what can I say besides that I am happy to call him my dentist…read more I neglected my teeth for about two years but had always had great dental check ups. No cavities and no work needed. I had cracked a tooth prior which I knew about but didn't think it was serious. Well apparently it was and caused a small cavity. Dr Castanaro fixed my tooth up....despite me acting like a huge baby when he needed to numb me. He worked quickly and was gentle. Was funny and kept me entertained while he worked. I'd definitely recommend him.

This dentist is truly the best in the area! I found Dr. John Castanaro after getting new dental…read moreinsurance (I have Guardian) and wanting to ditch my old dental office, which did not make you feel welcome and cleanings were rushed. Dr. Castanaro's office was a complete-180 compared to my old dentist. He is very attentive every time I come for a cleaning and I am always seen as soon as I arrive. He uses the best and latest dental technology and a perk is that he is also a cool guy! His dental assistants also help him and are very nice and do the work right. Maureen & Stephanie at the front desk are gems and will always work with you to schedule an appointment at a time that works best for you and help in understanding insurance billing. They rock and are a pleasure to speak with. If you are looking for a new dental office, either for a preventative visit or for major dental care, look no further, THIS IS THE OFFICE YOU ARE LOOKING FOR!

We had a bad experience. Our children went there for several years. On their last check up, we were…read moretold one child had six cavities, and another had four cavities, so a total of 10 cavities. I was surprised to hear this and asked to speak to the dentist since I was not at the appointment. I asked several times to talk with the dentist to understand what was going on but the dentist declined to talk with me and said I would need to make an appointment. Meanwhile they were aggressively trying to schedule the work on the kids. This all seemed strange so we went for a second opinion. That dentist identified ZERO cavities. I hate to think of what kind of experience we avoided by leaving the Dental Equation. They wanted to put our kids through a lot of pain, not to mention a large expense, and it was completely unnecessary.

Have been coming here since my dentist retired 3 years ago. Great location with easy parking and…read morevery clean facilities. My cleaning and bonding work were great. Dr. Silva is very comforting and professional. Staff are friendly and helpful.

Dental Hygienist who did my gum deep cleaning did not do a good and was more interested in selling…read moreme an additional service for laser cleaning. She finished the actual gum cleaning early and then spent rest of my appt, trying to "help" me apply for financing on the app, after I told her I was not told about this when I made the appt. She then booked me for next appt. saying "but next time you have to do the laser cleaning", never went back.

I really want to Thank Doctor Katsman my daughter went in for a teeth cleaning and she has always…read morebeen insecure about her one tooth that's a little more pointy then the other her prom his next month let's just saying my daughter left there smiling from ear to ear and has not stopped she did her thing and my daughter is so happy thank you so much I would recommend my 11 year old twins were Happy as well THank you again

My husband had a cavity under one of his caps. There was a bridge connected to that cap. It sounds…read moreeasy, but there were some issues. We were referred to one dentist and what he wanted to do made no sense. We found Dr. Sitki Dogus who is not is our area. We made an appointment and went for the consultation. On arrival the office is very clean. We were greeted by the Doctor's receptionist who by the way is lovely. The doctor saw my husband. Then the three of us sat down and spoke about the treatment plan. Dr. Dogus was pleased that I asked a lot of questions and was happy to answer any of my concerns. We made a payment plan; the work was done. Dr. Sitki Dogus did a beautiful job. My husband is very happy with the professional work done. Thank you Dr. Dogus.

Absolutely pleased with my procedure. Special thank you to Dr. Choi, truly the most knowledgable…read moreand compassionate doctor I have met with superb patient care. Dr. Choi was accommodating to my situation and created a patient specific plan. Dr. Choi explained all steps needing to be done, and completed a procedure with absolutely no pain during the procedure and after. He even followed up after the procedure and gave me a call that night to check in. Thank you for your hospitality and for all that you do!

I came in specifically for a tooth that was hurting the most, but instead of addressing that issue,…read moreI received treatment on other teeth that wasn't needed. It has now been 5 months, and I am still experiencing pain in the original tooth I initially came in for. Meanwhile, my insurance has been exhausted on procedures that I did not need, and I am now left paying out of pocket for treatments that was not necessary. This situation is extremely frustrating and disappointing. The staff working there are nice, but I feel like I got scammed. I am extremely disappointed with my experience, and the situation has only worsened after I shared my honest review. Since posting my feedback, I have been receiving excessive and persistent phone calls--up to 15 times a day pressuring me to remove my review. This behavior feels inappropriate, unprofessional, and harassing. In addition to the original issue where I came in for a specific painful tooth but received treatment on other teeth that I did not need I am now also being blamed for the treatment decisions that were made and recommended by the provider. This is unacceptable. Patients rely on dental professionals to diagnose and recommend appropriate care. Shifting responsibility onto the patient after the fact, especially when the outcome has been ongoing pain and financial burden, is deeply concerning. At this point, I am not only dissatisfied with the treatment itself but also with how this situation is being handled. I expect respectful communication not pressure, blame, or repeated unwanted calls. I am documenting this behavior and will take further steps if necessary

I had such a bad toothache. I called this dentist office to make a same-day appointment. Not only…read morewas the receptionist, Alison, so kind, she was reassuring, made sure my insurance was covered, and I was even able to be seen for x-rays & a cleaning. Upon arrival for my appointment, it did not take long to be called in which I totally appreciate. Kristy, the tech, was so pleasant taking my x-rays. Lucinda, the hygienist, provided helpful education, and did a thorough cleaning. Last to be seen by Dr. Schraner was the cherry on top, she was knowledgeable, nice, and broke down what my options were to proceed. With this experience, I'm considering changing my Dentist because this experience knocked my socks off!

This man will play in your face and have an attitude with you like you did something. If you cannot…read moredo fillings right the first time, how can people trust you with more invasive procedures?? I was referred to this dentist. My first impression was they were money hungry b/c I came in to get an opinion and potentially find a permanent dentist. He takes X-rays that I had to pay for fully out of pocket (I have insurance) at the end of that appt he says the next appt will be for X-rays of my full mouth and a cleaning. why couldn't you do the full X-rays that day? Against my better judgment I proceeded with getting fillings at this location. Towards the end of the appointment I started getting a headache (my mouth has been open for longer than an hour with barely any breaks most likely 0). The whole time I had a suction piece in my mouth that aIso keeps my mouth open restricting me from closing it. I raise my hand to notify Dr. Joshua Davis. He told he he was going to be done in five minutes and did not let me say anything. My temple was throbbing on the same side I was getting fillings, I decided to take out the suction instead of being ignored again. Dr Joshua Davis says "Ughhh I'm going to have to start over" Would you rather me pass out in your chair and sue?? I told him I had a headache and I just needed like 10 seconds. He says he can't just leave holes in my teeth and asks if I meant that I'm leaving. I told him AGAIN that I just needed 10 seconds, I have a headache. I never said I was leaving or got up slightly. I continued having a light headache on and off for the rest of the week. At the end of my appt there was a lot of extra product around my teeth, I felt a little hole in the middle. I asked if it would fall off eventually, he said yes. Later on I still feel a small hole and decide to make an appointment. I go in and Dr. Davis says it was extra product and made it seem like he was going to fix it. He proceeds to drill deeper making a bigger dip into my tooth. He asked if it felt better, I told him I still feel a dip. He said he would add something idk. After he said "All done". It didn't feel like he did anything. Now had a dip in my tooth, no longer a small hole. I was still numb and I'm not a dentist so I decided to give him the benefit of the doubt. I should not have. Deanna asked if everything was better or something and I said "I still feel a dip in my tooth". No response. The numbing is wearing off, the more I feel my tooth the more I don't understand why there's now a deep curvature in the middle of my tooth. I call the office I speak with Deanna and explain the situation, she writes it down. I ask what's the best time to call and speak with Dr. Davis and mention I can only call on my work breaks. After a few times of me calling at the "right" time and not being able to speak with him, I made an appt. I go in and he says "Your tooth is concave and I'm going to make it convex" I remember bc you said it twice or more. I understand what you were saying, I DO NOT understand why you left it concave in the first place. He told me he had to drill deeper into my tooth so the product can adhere. Third times the charm huh? You WOULD NOT have to keep drilling deeper into my tooth if you did it correctly the first time. The lesson is trust your intuition, always speak up and people will always try to play in your face.

Just went to Metro Dental to see Dr. Davis for a cleaning and as always he is very professional and…read morepleasant to communicate with. He explains things in detail to you and answers every question you have in a kind manner. Shelley is AWESOME! She is upbeat and pleasant as well. She is very personable. They are both patient and easy going. Shelley provides world class customer service as does Dr. Davis, they compliment each other well and are a good representation of what all provider offices and staff should look to strive for. Sadly many provider offices have subpar bedside manner and staff with attitude. I'm just glad Metro Dental sets and achieves high standards. Other providers should take note! I can't say enough good things about them both!

Called with an emergency, my permanent bridge from another dentist who retired, popped out of my…read moremouth. Dentist told me to come right over and he would help me . There is a problem that will be resolved in January but he cemented my bridge back in. Thanks Doc, Sal E New Rochelle

Although they were not able to treat me (emergency oral surgery) the dentist spoke to me personally…read moreover the phone and recommended a local surgeon who was able to fit me in same day. They are so nice here and helpful! I'm from out of town, so I got very lucky to call them for the federal!