I cannot overstate how blessed I am to have found Dr. Ashraf and his amazing staff…read more I have a deep, traumatic fear of the dentist that goes back to childhood. I have never been able to find a dentist who knows how to handle my particular brand of trauma. My dental health life has been a series of avoidance, emergency from neglect, traumatic fixes, and more avoidance. Rinse and repeat. Last Friday I broke a crown and that familiar panic set in. I spent the weekend researching "trauma-informed dentistry" in Westchester County. I found a few names and made some cold calls, and while they all seemed lovely, nobody seemed like a good fit for my fear. When I spoke to Carissa at Advanced Dental Care, even my wife (who heard me on the phone) noticed my voice soften and noticed the relief in my demeanor. From that first phone conversation, she already lowered my panic. They squeezed me in for an emergency consult, and despite already having two emergencies and no openings, they found a spot for me. I never once felt rushed. They treated me as if I'd been a patient with them my entire life. This morning Dr. Ashraf performed the procedure and it all went smoothly. No pain. No trauma. No fear. I now have a dentist. I've already scheduled my six-month check-up.

Stay away; these reviews are all suspect; this dentist is a joke; half finished work parading as…read more professional work. Don't jeopardize your insurance or your pockets/shoddy work. Have available photos of and actual prosthesis of his work. Apparently it's very difficult to litigate dentist but I'm sure , at some point he'll be found out. TRUTH

There's not much that I can say other than the entire Staff at Westchester Family Dentistry is a…read morewonderful, thorough and knowledgeable bunch. They care for each of their patients and practice great bedside manner. Literally every individual is so helpful.

Went to Dr. Shih as an emergency patient. I gave them my insurance and they said they dont accept…read moreit. I paid $95.00 out of pocket. I later find out they actually accept my insurance. If done correctly I would have had an out of pocket charge of less than $25. Since they are in the plan the insurance company sends them the reimbursement check. Im still waiting for the dentist to remit me $72 I was overcharged. I must say if it wasnt for this incident I was ready to switch from my current dentist. I did find Dr Shih to be a good dentist and her assistants were very professional. Unfortunately, by having me pay out of pocket despite taking my insurance has made me rethink the change. After three months Im still waiting to be reimbursed. ( the insurance company confirmed she got their check)

First, I want to say that the dental hygienist was excellent and the highlight of my visit. She was…read moreprofessional, kind, and made me feel comfortable throughout the exam and X-rays. I scheduled an appointment expecting to receive an exam, X-rays, and a routine cleaning. I received the exam, X-rays, and an Invisalign consultation. After the dentist completed the exam, she recommended a deep cleaning, fillings, and an extraction. Instead of moving forward with a cleaning, I was taken to speak with the financial coordinator, who reviewed the proposed treatment plan and costs. The deep cleaning would have cost over $1,000, with my portion being $477 after insurance. I was comfortable discussing the fillings, but I declined the extraction because it has never caused me any problems, and previous dentists have told me it could be monitored if it remained symptom-free. I explained that I was not ready to proceed with the deep cleaning and politely asked if I could receive a regular cleaning instead. I was told that I could not and that I should find another dental practice. That response was disappointing and felt unprofessional. What frustrated me most was that the deep cleaning was presented as a recommendation, yet I felt I had no choice if I wanted any cleaning at all. At every other dental office I've visited, when a deep cleaning was recommended and I declined, I was still given the option of a regular cleaning after discussing the risks and benefits. This was the first time I have ever been refused a cleaning altogether. I understand that treatment recommendations are important and that practices need to discuss available options. However, I also believe patients should be able to ask questions, decline recommended treatment, and still be treated respectfully. I left feeling like my concerns and preferences were not taken into consideration. To make matters more frustrating, my insurance benefits were used for the exam and X-rays, and I now have to schedule another appointment with my previous dentist to receive the cleaning I originally came in for. Overall, I left feeling disappointed by the experience. While the hygienist provided excellent care, the way my treatment options were handled and the lack of flexibility in discussing alternatives left me with a negative impression of the practice.

Amazing experience and care. I was able to establish care, get X-rays, a cleaning, and have an…read moreassessment for Invisalign all in the same day. The dental hygienist, Dena, is an absolute gem. She constantly checks in on you and your comfort level, making sure you're okay. She really connects with the patient. The cleaning went great. The Invisalign consultation was quick, very detailed, and all questions were answered. The deal is fanatic! Highly recommend. The treatment here is just great, office is very clean, you don't feel rushed out the door. Also, big shout out to the front desk. I lost my insurance card, and they were able to set me up no problem, which was a big worry of mine.

I do not like the dentist, I cringe at the sight of any dental instruments and the drill sounds…read moremake me cry. With that being said, I've never had a better dental experience than the one here. I had a routine cleaning with Dr Corridor (I hope I spelled that correctly) and she was beyond amazing. She answered all of my questions and even took it easy on me haha. I would highly recommend her and anyone at the office. The staff is always nice and the wait time was non existent. I can't even believe I'm writing a great review about a dental office so that should tell you enough. Plus they have an office dog. By far the best and most pleasant experience at a dental office in my 37 years.

Great dentist!!! Ashley gave me one of the best cleanings I have had!! Really great customer…read moreservice and the dentist is so nice and efficient!!! Highly recommend!!!!

Dental Hygienist who did my gum deep cleaning did not do a good and was more interested in selling…read moreme an additional service for laser cleaning. She finished the actual gum cleaning early and then spent rest of my appt, trying to "help" me apply for financing on the app, after I told her I was not told about this when I made the appt. She then booked me for next appt. saying "but next time you have to do the laser cleaning", never went back.

I really want to Thank Doctor Katsman my daughter went in for a teeth cleaning and she has always…read morebeen insecure about her one tooth that's a little more pointy then the other her prom his next month let's just saying my daughter left there smiling from ear to ear and has not stopped she did her thing and my daughter is so happy thank you so much I would recommend my 11 year old twins were Happy as well THank you again

Effective, fast, friendly, knowledgeable. They are extremely attentive to patient's needs.read more

The pediatric dentist was very good, she listened to my concerns about my child and the procedure…read morewent smoothly. I am really happy with her. The prices were acceptable, better than the previous office.

Doctor Randy is excellent --no pain put me at ease --was fast and friendly -thanks -…read moreAndrea S.

This was our 6-year-old son's first visit to Dr.Randy so he was nervous. But within a few minutes…read morehe was totally at ease. Dr.Randy made him feel totally at home and talked him through the whole procedure. He saw the X-rays of his teeth on the large tv and had a million questions which were all answered. I liked the fact that everything is totally paperless and that Village Family Dental take virtually all insurance. Our son can't wait to go back.

Outstanding service! I absolutely love the staff--they're friendly, professional, and make every…read morevisit enjoyable. Truly top-tier care. AAA+

best dentist i have been to and the staff is very organized and considerate. best dentist in…read morewestchester in my opinion. they do veneers,implants cleanings and so much more.