1. Verena at the Reserve

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Williamsburg, VA

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Verena at the Reserve

3.0 (7 reviews)
Open • Open 24 hours

By appointment only

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Parkway Apartments by Mission Rock Residential - Swim in the outdoor pool or lounge on the sun deck

Parkway Apartments by Mission Rock Residential

(19 reviews)

I've lived in a lot of different managed apartment communities over the years, and Parkway in…read moreWilliamsburg is definitely one of the best. The apartment community (it's a series of many different buildings) has their own feel and localized personality. I have taken a look at other apartment complexes when it's time to renew my lease (I'd be stupid not to!), but I keep renewing here. So, why am I reviewing Parkway? I genuinely like the staff. Ed, Heather, and Greg all do a pretty good job keeping this place going. They are all happy to help out with an issue, and usually get things resolved quickly. So... here's a quick rundown of Parkway: The good: Staff, pretty nice pool & separate play area for kids, a decent fitness center, quite a few buildings have a laundry room, safe & relatively well-lit, Easy/close access to Colonial Williamsburg, W&M, I-64, US-60, & VA-143. FREE COFFEE!!!! Needs improvement: It tends to be slightly more expensive than other communities in the area, but you get what you pay for. I've never had an issue with bugs. Parkway is one of the older complexes in Williamsburg, but they do a good job keeping it looking nice. The fitness center needs both a new TV and a mirror or two. The TV has a warp in the picture, and the fitness center was remodeled last year and they took down the mirrors. It's difficult to see if you have good form without them. I believe that there are two washers & dryers in each of the laundry rooms and they can get busy. My building has two, I'm not sure about the others. I'm rating Parkway 4/5 only because I can't give them 9/10. They probably deserve a five, but I'm stingy. :)

Lived here for almost 2 years, I beleive the fault of the issues I faced were less due to the…read moremanagement and maybe more due to the tennants who moved out of the space before me. The entire appartment was filled with black mold, pink water bacteria was persistant in growing on windows and in any humidifier or water based appliance. The floor was uneven, bumpy even. This was most troublesome when a repair left the toilet no longer secure against the ground. To which maintenance who came in had no solition, as the ground was not level. The people I've met who are part of management and maintenance are pleasant and kind when met in conversation; however the amount of personal is severly lacking for the size of the complex, rooms are extrememly pricey, even for williamsburg, and do not ultimately deliver on the quality expected.

The James On Merrimac - Living Room

The James On Merrimac

(3 reviews)

The apartment flooded mid lease and maintenance didn't do anything about it nor did Ross Companies…read moreafter contacting them directly. We lost over $1,000 in furniture to mold and water damage and my finance, pets, and myself all got respiratory illnesses due to it. This place is dangerous.

Everything the previous poster, Jenna L from Jan 28, 2025 is true. This is a renovated hotel and…read moreRoss Management is using AI to put people in this renovated moldy building. No one wants to be there but because of this economy we are. All of the other tenants talk about when their lease is up moving out. You have NO WINDOWS THAT OPEN! It is a hotel. If you have pets and use the restroom or cook those smells are there in your room and you have the old HVAC system to try to circulate air. The building has water dropping off the roof and primarily impacts the closest enterance to the parking lot. The people who manage the propertry are doing a job but for the price you pay, and the whole no windows thing, it was just a poor decision. It is in a decent location but if you want to walk to one of the few restaurants nearby or located near the interstate, but again. This place is maybe half filled. I will wait until I move out to share all the stories I've developed over my time here. FYI, the local police love to hang out here all the time. You have to pay $25 a month for the Valet Trash Pickup. Pickup is S-Th and you have to wait until 5pm to put trash out and it is picked up after 7 and then you need to bring your trash can back in your room by 9am the next day. You cannot opt out of this even if you never put your trash out for this service, it is mandatory.

Pyramid Roofing

Pyramid Roofing

(7 reviews)

My experience with Pyramid roofing has been fantastic from the moment I reached out for a (free)…read moreestimate to the days after the roof was completed, when the owner Dan called to make sure I was completely satisfied. Keep in mind that we had paid in full already, but Dan made it clear that if there was anything amiss, he was going to take care of it. Dan's sons Derek & Drew spent a great deal of time with us during the estimate and walked every square inch of our roof, answering every question we had (plus some we had not thought of). A few weeks later the team arrived right on time, with Vinnie managing the team and the lead Rodney explaining everything and communicating with my wife and I the entire time. Rodney and the team were amazing and super professional, the roof looks amazingl, and they handled clean up like it was their own place. I need some gutters now, and I know for sure who i am hiring. They have a large team that has been together for years: If you want to see how an employer brings in and retains the best talent, visit them at their 1 year old facility in Williamsburg. Dan gave my wife and I the grand tour, and it is a team-builder's dream, with a large game room, a beautifully landscaped patio, and everything a manager and leader could hope for to bring a hard working team together before and after work hours. A superb family-run operation, and well deserving of 5 stars in all phases. Sincerely, Joe.

Roger and Jaime delivered as promised! The arrived @ 0700 and were finished by 1530. It was amazing…read moreto watch this crew deliverer a excellent job, all the way from protecting all shrubs around the house to collecting all debris. Outstanding work ethics from the entire crew, we are so delighted!!

Verena at the Reserve - apartments - Updated October 2026

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