We moved to Woods of Jefferson after having a bad experience with our last apartment. This place is…read moreseriously a breath of fresh air in all aspects. The apartment is spacious, the neighbors are sweet, and the area is so peaceful. Maintenance is great; they don't just "touch-up" an issue, they seriously fix what is at hand to ensure it's the best quality! The property manager is absolutely amazing. She goes out of her way to ensure residents are happy and she does a fantastic job! We're really happy to be here!

These apartments are honestly really great! We have lived here for a year and move out in 9 days…read more When we moved in everything was in great shape! Washer/dryer included was such a bonus! I think they had just updated everything because all our appliances were new. The office and maintenance seem very attentive to their residents if you need something fixed or have a question/complaint and the outdoor property looks really nice and clean. It would be even better if they added a little fenced in dog park! Overall great stay here, affordable rent and pet deposit/pet rent. Will miss this place!

By far the best apartment complex I stayed at, while at Newport News. Christy and Karen (management…read moreteam) are always easy to reach and genuinely care about your issues and will work to resolve them. The area is very quiet and everyone looks out for each other.

One of the best apartments I have ever had the pleasure of living in. Great amenities wonderful…read morestaff and a safe and affordable neighborhood very close to the military base.

My adult daughter and I have lived here for almost three years now. We are still very happy with…read morethe location and all the services provided. A few people might say otherwise, but you have to consider this - You get from it just as much as you give to it. If you allow yourself and your family to throw trash on the ground, it makes things look bad for everyone. If you walk your dog and don't clean up the mess in someone's yard, ...well, you know where that goes!! But if you smile and be kind, then that could lead to a better experience!

I can not attest to the conditions to the apartments but I was lured there by the affordability of…read morethe rent. Once I drove there, I was then informed it was income restricted! This is not on the website nor on the other apartment finding websites, I looked! I wasted my time and energy getting excited only to be rejected within the first 7 questions. This practice is just a bait and switch to get someone to go over their monthly budget to a bigger apartment. I was extremely angry at the entire experience. AND the excuse of "we don't tell people on the phone because they disqualify themselves and we want them to come in", is utter bull! People know what they make in a year. I will be reporting this in anyway I can.

I have lived here for now the 3rd time over the course of many years. It feels nice and "like home"…read moreto me, as to why I have kept coming back. It's spacious as far as the rooms, and the staff is accommodating to my needs as I have needed handicapped equipment added to my bathroom, etc....

These are great apartments in a great area. The maintenance and office staff are always friendly…read moreand quick to respond. I have loved my time here and will always recommend it to others. It is located close to shopping, restaurants and major employers. I live alone here and could not feel safer anywhere else.

How many roaches does it take to count as an infestation?…read more This is a real question I have as I am ending my lease here. We had a serious roach problem here through the majority of our time there. I guess I should have been more worried when we moved in and had dead bugs everywhere. However, I was deep into my third trimester and in a new state. I submit no less than 4 requests for roach control and the only reason it stopped was the snow on the grounds. We must have seen no less than 50 roaches. By the time it warmed up and the roaches were back, we had moved. After the place was professionally cleaned and all of the furniture was gone, we still saw 9 more roaches. Ironically, after I discussed this with the management staff and the pest control company, it was remarked that this isn't the building they "normally" have issues with roaches. Also, be careful about the post move out charges. Frankly, if I had more time, I would fight the obscurity of needing to pay to replace their beige carpet.

Today my mom and I were supposedly served a notice of non-renewal. This letter is a product of…read moreincompetence and a lack of accountability by a corporation that has always cared about the bottom dollar in opposition to residential satisfaction. For over 20 years I have lived in apartments across VA. My mom has 20+ years in addition to me. We have barely even been acquainted with the offices of most apartments in which we've resided, both together and separately, but still maintained amicable enough relations to comfortably coexist with one another. My mom is a hardworking, kind-spirited, loyal, prideful and spiritual woman deserving of all of her flowers. A crooked head manager hiding behind her arrogance and complacent minions in the front office are no testament to my mom's character. We have spent 3 years exhaustively reaching out to resolve residential conflict that we pay INCREASED RENT IN THE MIDST OF A PANDEMIC to have addressed. Instead of conflict resolution or even visiting our unit experiencing problems ongoing, my emails were literally counted (as if emailing residential management about residential conflict/their breaches of lease is a crime) and ignored. The manager gaslit my mental health to a courtesy officer that she sent to my home after ONE single phone call pleading to diffuse neighborly conflict I had withstood for over 2 years prior to finally calling in. The officer literally heard me out and understood where I was coming from, he was kind and attentive to the issues that were still left unresolved by management after he left. To save face, they assured him that they would get to the bottom of everything and continue to fake reviews and sugarcoat testimonials on their website. My current upstairs neighbors were allowed to freely harass my mom with their noise and then send a fire marshall to our home after making a false claim that "she thought our residence was catching fire." We have about 4 smoke alarms, regularly tested, that uttered not a single sound. The aforementioned neighbors have had a problem with the poor insulation I have LONG complained about on a regular basis for 3 years. Now I have a crazed woman fighting my ceiling, surveying my movement and calling the fire department because they can hear the plumbing and the air ducts through the walls. Management has ignored any provisions to their units and any valid criticisms from residence who overpay their meal tickets and for the first time in over 5 decades between my mom and I living in apartments, we are being threatened to leave. We are entitled to our rent refunded for the emotional distress and breach of ordinances that apartment management and residents alike have inflicted upon us considerably during our stay. My grandfather, the finest of gentleman and twice-survived Vietnam veteran who raised me to be a resilient but loving woman, just died on me. I spent every year I've lived here taking care of both my grandparents while my mom worked to take care of us all and still had to deal with the backwash of issues that the apartment management to whom we pay rent should have handled. Do not move here under any circumstance. Your money and your mental health will be siphoned without a second thought. The management is sheer evil.

**Pros:** - Excellent location in a beautiful and safe…read moreneighborhood, close to attractions like Busch Gardens, Water Country, Great Wolf Lodge, and Pirates Cove. - Plenty of great restaurants and fast-food options nearby. - The community is conveniently located next to a major hospital. - Spacious apartments with ample closet space; cabinets are tall, deep, and roomy. - Kid-friendly environment; my children love the clubhouse and community pool. - We've enjoyed fun activities like arts and crafts in the clubhouse, as well as family game nights. - The kids have a great time riding their scooters along the community sidewalks. - The complex itself is beautifully maintained. - Maintenance staff, especially Alphonso, are outstanding, always responding quickly and resolving issues. - The office staff is welcoming and friendly. **Tips:** - Avoid leasing an apartment near the dumpsters. I lived on the third floor of building 3950, and late-night conversations near the dumpsters can be disruptive. You'll also hear furniture being dragged and tossed into the dumpster, which can be startling, along with the back door opening and closing at all hours. - The parking lot can get quite crowded and a bit noisy. One downside is that you may have to park far from your apartment. - After moving twice within the complex, I found that the front of the building or corner apartments are significantly quieter.

I Was considering renting this place. At first I checked it out on the web and followed up with a…read morephone call and the person who answered was very competent, professional, and I felt she knew what questions to answer about the place. All in all great facility and I hope things work out so I can live there

I've been living here for almost 2 years and it has been great. With everything that is happening…read morewith covid. Shawnice and Angela have been great with answering any questions I have had and helping me any maintenance issue in my apartment. I like living here its very clean and quiet the neighbor are very nice.

Please do not even bother applying to this apartment complex. I had a previous apartment complex…read moreillegally evict me and the leasing specialists here were unwilling to even speak to me regarding what had happened. The leasing specialists were quite rude and honestly should be ashamed of themselves for how they treat people.

I love my apartment. The Grounds are well kept. The leasing…read moreagents are concerned, caring people who genuinely care about their tenants. They celebrate every occasion. Offer the community space for timely scheduled events to the tenants. They often have fun filled activities for the families here. I would recommend anyone who's looking for a safe place to live to consider this wonderful community Denbigh Village. Have a Blessed day .

I've had a really positive experience living at Denbigh Village. The community is quiet,…read morewell-kept, and feels safe, which makes it a comfortable place to come home to. Maintenance has been responsive when issues come up, and the staff has been professional and helpful. The location is convenient -- close to shopping, food, and main roads -- without feeling crowded or noisy. The grounds are maintained nicely, and it's clear the community takes pride in keeping the area clean and welcoming. Overall, Denbigh Village offers a solid living experience with a good balance of comfort, convenience, and community. I would recommend it to anyone looking for a dependable and pleasant place to live.