This place is amazing! No wonder there is barely any turnover! 2 blocks from beach and in the…read morebeautiful historical district! I am blessed to live in such a serene and beautiful place! I don't see myself leaving for quite some time!!!!

We rented a home from SNAP for almost 6 years. Scott was always accommodating, respectful and…read morealways kind. I 100% recommend them if you are need a rental property.

Please stop and read if you plan on doing ANY business with Snap Property Management…read more Homeowners beware. You don't want this company managing your property. Renters also beware, these guys are slimy. We rented for 5 years from Snap Property Management. These new guys (Tim Meyer, James,Scott) took over while we were tenants of the former snap. We have since moved to a different house on the same street and have had the unique opportunity to observe how this company operates. We've watched as they hired people that are obviously from the bottom of the barrel. The lowest possible bidder and it shows. We watched as 3 people in an old beat up truck with taped up windows shared what looked like marijuana joints with one another as they did a partial pressure washing of the property. Just skimming over the walls, doing figure 8s on the sidewalk and only doing a few feet of the driveway. Next they sprayed the entire house with paint in a color that the neighbors have described as "mint chocolate chip". It's assumed this paint may have just been something they had laying around because it is hideous and couldn't possibly be something someone chose on purpose. When and if the house sells it's going to be short a few thousand dollars just because of that poor choice in color. Next we watched as a minivan pulled up with their "handyman" as the passenger. A woman was driving but she didn't do any work. Probably just the designated driver so we will leave her out of this. Hopefully he was able to fix everything correctly in the short amount of time he was in there but I'm willing to bet everything just received a lick and a promise and moved on. The kitchen cabinets were in poor condition, loose hinges, discolored, dirty beyond cleaning. So they just painted over them. The carpets were coming apart after being a rental for 30 years. We complained about them during each inspection but nothing was ever done about them. We used their recommended carpet cleaning company to clean the carpets when we moved out but I guess they didn't do a good enough job because replacing all of the carpets came out of our deposit. We have yet to see anyone come to replace the carpets. The wood style plastic floors were bubbling and discolored. I'm not sure what their plan is with those. The inside paint should be brand new(not sure of the color inside so be warned) because, although the house wasn't painted when we moved in, repainting the inside ALSO came out of our deposit.(see what I mean about slimy?) The roof is in need of repair. The house always smelled damp and funky from small leaks that they never cared to investigate or repair. The leaks would be visible on the ceiling but I'm sure that was painted over instead. However, they did have a company come and bleach the roof to give it a new look. You can trust it's still the same roof though. There are some serious plumbing issues with the house. The washing machine located in the garage drains into the kitchen sink. If your sink is full of dishes then that water overflows to the kitchen floor. They were made aware of this during their many routine inspections that we have since learned are pointless and felt like more routine invasions of privacy. We have yet to see any plumbing work done. The yard was just mud and leaves (as visible in the attached pictures) until we installed flower beds, grass, plantings and added a walkway with stone and pavers. Of course we won't receive any sort of credit or acknowledgment for this. But It was necessary to do to keep mud from splashing on our cars whenever it rained. We were asked at the end of our lease if we were interested in purchasing the home. They came up with a price for the house although, other than the maintenance inspector, they had never even seen the house. (NOTE: During the talk with this realtor(James), he notified us that the owner was aware of the conditions when we moved in and was planning to replace the carpets and paint the entire house. Instead, snap took that out of our deposit. I wonder if the owner still paid as well?)We started to get the feeling they were trying to take advantage of us because we were already in the house. For convenience sake, we entertained the idea, but it just didn't work out that way. We had the opportunity to move to a better house and we took it. The homeowner seems like a nice and fair minded person. Since he is currently in the military and not local he has no idea how his property is being managed. I hope this gives anyone considering Snap Property Management pause and maybe consider a more professional property management company. There are others that are far better and more trustworthy. I wouldn't be surprised if the homeowner is being billed top dollar for mediocre work. Our original deposit was $2550 They kept $2121.73 of it.

This place is owned by Community Housing Partners out of Christiansburg, VA. If I could put a -250…read morerating I would! Yorktown Square Apartments are the scummiest, roach infested, black mold growing, poorest manage, trashiest (littered), broken water pipe, your made to feel like you're not welcome in the office (your invading Annie's private feeding den). I've lived here for over a year, after reporting issues on my move in inspection, they haven't been addressed, nor is there a work order "in the system"! I've had to call the housing inspector, yet things still haven't been fixed. I was granted the reasonable accommodation for a portable washer and dryer, yet I still haven't received verification in black and white yet! the Regional Manager has been promising for 3 months now to send me the "lease addendum" to me yet nothing has been receive! I can't bring it on property until it is signed. If I do, I risk being threatened with eviction again. I've been talking till I'm blue in the face about my refrigerator and freezer not sealing right and food thawing out for over a year now and I finally talked to the head maintenance John today and he told me that there's work order "in the system" yet. This is after receiving an email from the Regional Manager saying it would be taken care a priority for he following day!!! I had to show John the email. He came back to get information, because the "temp"manager and Annie told him to put in the work order himself!!! Oh now I get it!!!! All the times I would go to the office and speak to Annie, she would write it on a post it note and NEVER put it in the system!! How CONVENIENT!! There are people living here that have got all kind of respiratory infections due to the mold breeding in the apartments! Management harrassed and inspected my apartment relentlessly after having to have emergency back surgery and was unable to finish moving in. I asked for help from the "Community Resources Person" for help with my service animal walks and assistance with getting my apartment set up. She said she'd get me help, but I had to sign a release of information. NOPE no help with my dog! Then a barrage of inspections usually once every 2 week. Well, hopefully inspections are over with and I passed the last one!! Now with that being said, the held a candle close to my feet for so long and kept me under such duress, where is my ability to hold a candle to their feet to get their work done? I can't blame maintenance! Maintenance can only work on what's "in the system"! Office tells maintenance to put in the work order himself!! Can't expect Tammy the Regional Manager to do it, it been 3 days that she said it was a priority for the following mornin. BEWARE AND STAY CLEAR OF YORKTOWN SQUARE II AND RIVERMEADE APARTMENTS, for you HEALTH and SANITY!!

My mother and younger sister currently live at Yorktown Square and I can say that the maintenance…read moreorder turnaround is poor. It has been two months and my family's bathroom shower is not fixed. It does not take two months to order a part. I have spoken with management and still I have not gotten any results. My next step is to contact their corporate office.

Oh my goodness. I was surprised as I had been referred to Guardian by a friend. I reached out and…read moregot a response faster than most places. But what was amazing was the owner Chris personally reaches out and is so kind. I am also not very knowledgeable on this stuff and he took his time to explain everything through the process. I absolutely recommend them. Professionalism, kindness, knowledgeable, and very respectful of your property and what you need done. Also affordable which I personally liked. Love to see a good business owner please keep doing what you do!

They showed up on time and was able to identify the problem. They were courteous and professional…read more I thought the cost was a little high but you get what you pay for. I would recommend them.

When 3,000 pounds = 8,000 pounds…read more We're writing this to educate people who need to hire a mover. We wish we knew then -- before we hired Seaford Transfer of York County, Va., to move us from Newport News, Va., to Savannah, Ga. -- what we know now. As we get started, it's important to know that we decided to sell or give away the vast majority of our furniture before we moved to Savannah. Here's what we took: five chairs, a large dresser, a king-size bed and mattress and box spring, a large coffee table, an end table, a hall table, an outdoor bench, a hope chest, about 25 medium-size boxes, a kayak, a storage trunk, a large piece of artwork, an antique sewing machine, a bicycle, several rugs, a ladder and two outdoor sculptures. If we're leaving anything out, it was inconsequential. A Seaford Transfer employee, Brittany Ellis, came to our house to estimate the weight of our things, and I pointed out what we were taking to Savannah. She estimated the weight of our things at 8,000 pounds. We were ignorant of the process, so we assumed that estimate was accurate. Between the time when we received that estimate and the day when our things were actually moved, two other Seaford Transfer employees who saw our things told us they weighed about 3,000 pounds. We made a mental note of that, but we didn't ask about the discrepancy for two reasons: 1) Our house sold in three days, and we had to vacate it quickly, and we were stuck with Seaford Transfer; and 2) We assumed the company would do the right thing -- recognize the massive discrepancy and issue a reasonable refund. The other thing we didn't do before our move date was determine about what our belongings weighed. After the move, we learned from multiple websites that moving companies sometimes estimate 1,000 pounds per room, and sometimes they estimate between 10,000 and 12,000 pounds for a four-bedroom house. We had a four-bedroom house with 10 rooms, not including bathrooms, but we were taking the equivalent of only two rooms of furniture (one partial bedroom set and five chairs) and a lot of boxes. That explains why the two other Seaford Transfer employees came up with 3,000 pounds. After the move, we called Reggie Moore, the son of the owners, and explained the situation. He said he would review the paperwork, talk with the employees and get back to me in about a week. He never did. A couple of weeks after we spoke, we called him four days in a row. He never returned any of those calls, so we emailed his mother, Kathy Moore, the president and owner of Seaford Transfer, who replied that she would talk with Ms. Ellis and get back to us. After doing so, her reply -- and I'm paraphrasing was this: After you signed the estimate, it became binding, and it really didn't matter if we moved more or less than what we estimated. She added -- and I'm quoting: "We have been in business since 1986, and I can assure you that we have NEVER overestimated a move to pad our pockets." It's one thing to say that, but how do you explain the discrepancy between what Ms. Ellis estimated and what the other Seaford Employees employees and multiple websites said? Reggie Moore didn't want to do that, and neither did Kathy Moore. We made our share of mistakes, and now we feel an obligation to share with others the lessons we learned: 1) Give yourself enough time before you have to vacate your house to get three estimates. 2) Do some research and know beforehand approximately how many pounds of stuff you need moved. 3) Never assume a company is going to admit a mistake and do the right thing, especially after they have your check. Seaford Transfer didn't, and chances are the company you hire probably won't either. Best of luck, Mark & Jayne Di Vincenzo

100% positive experience, the guys who moved me were having fun joking on each other but still did…read morea professional job.

Chose Soft Works for power washing my 2-story townhouse and cleaning waay-up there gutters. Great…read morefrom beginning to end. Yes, you can probably save a few bucks by going with someone else, but you get what you pay for. Professional, courteous, thorough, on-time.

Tim and his helper, Sam, were very professional and very thorough. They cleaned the entire exterior…read moreof our home, our porch (including the pillars and ceiling), sidewalk, driveway, and our large Trex decking in only about 4 hours, and for a very reasonable price. They moved furniture and other outdoor items out of their way, and put everything back, too. We will definitely be recommending this company to all of our friends, in the Hampton Roads area. You may find someone who will give you a slightly less expensive price quote, but we highly doubt they'll give you the same quality of service. We are VERY pleased with the results.

Also known as Kenway Moving and Storage, same US DOT#2054813…read moreHORENDUS, OVER PROMISE, UNDER DELIVER ... Dishonest, False Advertisement, Misleading, Deceptive, Distorts the qualifications of their movers (completely inept), took twice as long as estimated and didn't fulfill want was promised to get meHORENDUS, OVER PROMISE, UNDER DELIVER ... Dishonest, False Advertisement, Misleading, Deceptive, Distorts the qualifications of their movers (completely inept), took twice as long as estimated and didn't fulfill want was promised to get me to agree to hiring them. Then shove a particular spots highlighted on the contract in front of you and says needs signatures and initials before getting started. Already arriving late and smelling of marijuana. Should have been the clue, being in a pickle because I was counting on professional movers to move my heavier items, I didn't get any friends to help. My family moved the air hockey table, 6 chairs and all the boxes like. Leaving the movers about 30 items and it still took 3hr 40 min for them just to get out of the 1st house. That day I called Mark at Kenway, informing him of my displeasure about the progress. He called Markeif (supervisor) and he call me. I informed him the same, not happy, employees smell like a reggae concert. We talked multiple time about the unskillfulness of the movers. They broke the leg off my dresser within 20 minutes of starting. USDOT# - 2054813, MC# MC-830468 This is the estimate House to House: 4 beds, 7 dressers, couch, 2 recliners, 2 tables/12 chairs, W/D, refrigerator, air hockey table Moving Date: Saturday, 8/26/23 Estimated Arrival Time: 9:00am - 11:00am You will get a call the day of your move when the movers are on their way. Please answer any unknown numbers the day of your move as it could be your moving team attempting to contact you. Pricing Details - 3 Professional Movers & 1 Truck: $159.00/per hour for 2 Movers (3 Hour Minimum)** $278.00 one-time travel fee** $159.00 one hour labor return trip Kenway Moving & Storage is fully Licensed and Insured! * Your team of professional movers will disassemble and reassemble items such as: headboards, bed frames, (excludes cribs) etc. * We only employ professional full-time specialists, no day laborers. * We begin billing hourly labor rate after the staff begin moving at your first location. We conclude billing the hourly labor rate at your final location when the last item is delivered and you are satisfied. Then I called back to add 75 boxes that needed to be moved. Beth Miller resent the new estimate. Bring the new total to 5hr labor, totaling $1228.oo. Final cost $1908.50, a lot of money for inept workers; damaging 2 beds, 3 dressers, Washer & Dryer and Dryer pedestal and my new homes front door and wall going upstairs. Long story short, the pics tell a better story. The just left the house before everything was put reassembled or put in its proper place, while I was on the phone with Verizon. No attempt to get my attention just left. Talked with Markeif again, the conversation him informing me to file a complaint and insurance claim. Still dealing with CJ - (248) 836-8020. Avoid my current headache, you could get hirer high school and have less damage to you furniture and home. They won't acknowledge the movers are incompetent and keep saying you signed the contract. Yes, with the expectations they employee professional movers as advertised and promised in the estimate and website. STAY AWAY!! They are also known as Kenway Moving and Storage, Yorktown, VA. 757-603-3634

These are the worst movers that I have ever dealt with, and I have moved MANY times…read more On the day of the move, the moving company told us that we would have 3 "professional movers ('Not day laborers')". One professional mover showed up with a helper who admitted to never having worked as a mover before. Shortly later on in the day, when this man was practically disable by fatigue, he told us that he would Never do such work again. True to his word, he did not show up on the second day. Let me add here that there was not supposed to be a second day. The move was to be completed in ONE day. We were moving from a 2 bedroom apartment to another apartment 180 miles away. The estimate that we had received and the bill for the move was less than $2,000. When the movers arrived, I signed the bill, at the time believing that the move would be accomplished in one day. The moving dragged on and on, hour after hour. We rarely saw the exhausted helper. NINE hours later (the whole job was to be completed on both ends in eleven hours) the truck was finally ready to depart. Of course it was too late to make the three hour trip by this point in the day. The movers then drove in the other direction to their home base to spend the night and we were forced to pay for a hotel room. On day TWO, when the two professional movers arrived at our new home, they were able to complete the unload in 3 hours. I refused to sign the bill of lading for the second day. I wanted to speak to someone in corporate before committing myself and my husband to any unwarranted expenses. Nevertheless my credit card was charged for the additional day. I had to fight like hell to prevail in having my charges reduced, to dispute the additional charges. All this was stressful and time consuming. In the end they damaged my antique rocking chair and the wall in the hallway.

Do not use this company!!! I had my bathroom remodeled about a year ago and it is already falling…read moreapart. Paint is already chipping off and bubbling, cracks in the grout between the tiles, shower knobs are loose and coming off of the tiles. When I tried to reach back out to fix these issues the number was blocked as if they knew it was bad after they left. Typical take the money and run company. DO NOT USE THEM!!!!!

From the owner: RW Flooring And Restoration is an excellent Yorktown, VA Flooring company that installs elegant and…read morelasting hardwood floors. We maintain high standards and guarantee customer satisfaction.