I had SNS French with Mia and it came out awful. It was lumpy and thick, the same night one finger chipped and all messy. Nerve to charge $60! The place was not the cleanest either. Their products were covered with Dust/product. Guess there are no regulations here in NC read more

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I came inside today for a last minute pedicure and was very pleased that they were able to seat me right away. The place is very spacious, clean and has a nice touch of luxury to it. They assigned a very sweet young lady to me who made me feel comfortable. She hit the upsell pretty hard but I can handle it since all the nail salons do that these days. I wish they wouldn't because they showed me a menu to pick from and I carefully looked it over and picked a basic pedicure, if I picked it, why pressure me to spend extra money if I already made a decision? I stuck to my guns with the basic pedicure since I was in a rush. The whole experience was fine that's why I'm giving it three stars, but the quality of the pedicure was not so great. When I left and was out in the sunlight, I saw smudges on my skin on the edges which shouldn't happen and even some spacing where she didn't quite cover my entire nail with the polish. For $38 and a 20% too on top of that, I expect much better of course. Not sure if I would come back knowing the quality. read more

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Mia did a fantastic job with my Harry Potter themed nails! The atmosphere of the salon was very calm and serene. Everyone there was very professional and helpful. Will definitely be going again! read more

Venus Nails Spa - Nails by Mia - Nail Salons Near Me - Winston-Salem, North Carolina

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When I tell you my experience of getting my nails done for my birthday was ruined. It was absolutely ruined first I walked into the nail salon and they were not happy that I was coming in two hours before they closed and then they sat me down with this guy who was a beginner let me tell you he could not do nails. I sat down and the first thing he did was roll his eyes and be rude to me. That is unacceptable. He then proceeded to apply nail tips on me and I thought everything was going great until he shaped them. They were lopsided. They did not look good. It looked like my 10-year-old sister did them then when I asked him to fix the shape he proceeded to keep on making it pointed towards the wrong way, and I took the nail file out of his hand and did it myself and he acted surprised, but what it so surprising about me wanting my nails to be good. I do not recommend going here. Save yourself the $55. read more

Venus Nails Spa - The man who did this - Nail Salons Near Me - Winston-Salem, North Carolina

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Visited Venus Nails today and Michele was amazing as always same set since March and look how good they still look. Definitely recommend place is super clean and relaxing read more

Venus Nails Spa - Nail Salons Near Me - Winston-Salem, North Carolina

They tried it! My daughter went to get her nails done and to be honest, it looks like a child did my daughter nails. The nails look like trash & she kept jerking my daughter's hand the entire time. They need to revamp their employees! read more

Venus Nails Spa - Application all over, nails too short, the shape is all off! Just trash! - Nail Salons Near Me - Winston-Salem, North Carolina

Jessica did an amazing job on my full set, will be back! price was great too for all that was done. read more

Venus Nails Spa - Jessica did an amazing job on my nails, will be back! - Nail Salons Near Me - Winston-Salem, North Carolina

I would not recommend this salon. I tried it several years again and decided to give it another chance. After all the salon is absolutely beautiful with marble floors and water features. The lady that did my mani/pedi was in such a rush (reason unknown-it wasn't busy) she didn't use cuticle softener, my nails weren't shaped properly and overall quality of the service was disappointing. I also had my eyebrows waxed... she got my bangs stuck in the wax and ripped out a huge chunk of my hair along with the skin from my eyelid. I suppose the left eyebrow will catch-up with the right one after a few weeks since it's MUCH thinner. I will definitely NOT be going back. read more

Venus Nails Spa - Some long... some short! It's ALL good - Nail Salons Near Me - Winston-Salem, North Carolina

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Seems like a very nice place. This is my first visit. I got the basic pedicure gel polish #724 Jiggles. Nice service. Comes w usual Pedi soak, clip, and nail polish and sugar scrub for lower legs and feet, then jell after w light massage and warm towels for legs and toes. And the dryer for nails only took 60 secs to dry the polish! Wow fast compared to others. My bill seemed a little pricey but service was good... try the free wine, that way you won't mind the bill lol! read more

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This place is horrible everyone charge different prices. They move so slow I got there at 2:50 for pedicure it took over a hour and I had to leave before they could finish ! They didn't give me no discount or compensation due to the fact the nail tech couldn't finish I left with a clear coat 10/10 NEVER RECOMMEND! While we were sitting there another lady came in and complained about the prices changing! I knew I should've left then! First time I went here I was offered wine water soda thus last time nothing veery horrible experience and for the prices they charging it's not even worth it! I still have dead skin on my feet read more

Terrible service. I went to get my dip powder taken off and they quoted me over the phone yesterday and charged me $10 today. Didn't file my nails down afterwards, so they were sharp as hell. Very disappointing with how ugly they left my nails. Update on Google maps: I got a response to call back. I did and then I asked me why I called. He said they didn't know about the message and he said, so what do you want it redone. No, I don't have anything on my nails, I don't need anything redone. The message implies that they want to give me something free. The person on the phone was very rude. After explained everything he flat out asked me why I called if I didn't want to take it off it off? read more

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got my and my daughter's nails and toes done We didn't wait long Wine with service Like my nails read more

Awful experience. The staff was very rude. I went early in the afternoon, they were not busy at all but yet the girl was rushing me to make my color selection and get started, she cut my finger twice. Then I was finally brave enough to say I didn't like the color and asked to change and she got mad. On a different occasion they messed up my bill and it was a mess running my card multiple times to "get it right". I will never be back, I've never felt so disrespected getting a service. read more

Ask for Johnny!!! As soon as I walked through the door they greeted me, asked what I wanted, ask if I wanted a drink, then they told me to have a seat in the first chair. Johnny did an amazing job; I asked for acrylic nails and the color is "Bubble Bath" - right pic was the inspo and left pic is what I got. $55 total read more

Venus Nails Spa - Bubble Bath Nails - Nail Salons Near Me - Winston-Salem, North Carolina

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This place is amazing! I have never had such a lovely pedicure. I chose the champagne pedicure and I love it. read more

Venus Nails Spa - My favorite guy ever. He is the best. - Nail Salons Near Me - Winston-Salem, North Carolina

Last time I went I was unsatisfied but today I went and Ruby did my nails and I love them but sadly it was her last day today read more

Venus Nails Spa - Nail Salons Near Me - Winston-Salem, North Carolina

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I went yesterday evening to get a pedicure. The lady out my shoes on and immediately I felt it smudge. They corrected it and ended up painting all my toenails. They say my under the fan, I never seen a UV light on just felt the fan. I sat for over a half an hour. A man that works there told me I was good to go, and I even asked if I could put my shoes back on. on the way home I could feel the polish smudging. When I got home my toenails were still smudging. Something was not right about this experience. I get pedis regularly at another location and this never happens. For what I paid, $50.00 this should have never happened. Aside from the smudging, the polish looks very sloppy and poorly applied by the first lady did my nails. read more

Terrible service. Never going to Venus nail salon on Hanes mill ever again. I got my nails done and they are burning but they refuse to refund me all because nothing is visually wrong with my nails and he offered to change the color but that wasn't the problem. Then there is a brush hair stuck in my nail that they refuse to believe is there. $50 gone but state board was called read more

Venus Nails Spa - Brush hair stuck in the acrylic that was denied to be removed. - Nail Salons Near Me - Winston-Salem, North Carolina

An absolutely horrible experience. Not only was I treated like I was a bother but I was cut during my pedicure and it looked like a 2 year old did it.. very, very sloppy! Save your money and go some place that is excited to have customers and takes good care that you have a pleasant experience. The colors they have are thick and need to be tossed out. read more

Pedicure was great! Technician was professional, place was clean, chair comfortable, offered a drink, easy pay, quick, efficient, noise wasn't too loud or obnoxious music blaring. Very relaxing & time efficient even though it was crowded. read more

I visited Venus Nail Spa approximately 2 weeks ago for a pedicure. I waited over 2 hours for a pedicure. No expectation, no apology and no discount offered. While paying, the owner seemed to have a attitude for some reason. He asked what my service was. I couldn't believe he was asking me that after looking at me for two hours. He then looked at my nails and asked "manicure also"? I was appalled! I have patronized this nail spa in the past. I will not even returning. read more

I went to this business. I had my nails refilled. It's a beautiful place inside! But I'm upset about the price! The last time that I was there I had Jessica, who cut my nails down, then filled & polished them. She massaged my hands and arms with lotion. It was pleasant! All for $35.00...it was just what I wanted and needed! So I gave her a nice tip! But 2 days ago when I went, I first signed myself in. The technician that I had was named Leo. They were busy so they took customers in order. I was patient with waiting for my turn. He was really stressed out and impatient. While he did my nails he spoke to other employees in Vietnamese. He was just carrying on & on. It was so rude!!! I wish that someone could tell them in their own language that they need to speak the language of the country they are in. It's very insulting to those of us who have no idea what is being said. But I can deal with that, as I have dealt with it! He asked me what other services he could help me with. I said that I was hoping to get a polish change on my feet. Well he did it. I went to the desk up front and he presented me with the charges of $70, double what I paid for the last time. I asked what he was charging me for. $35 was what I expected for a fill. He charged me $3 to cut my nails shorter and previously it was always included in the service. Then he charged me $25 for gel polish. Then he tacked on $7 more for "Extra Services". WHAT EXTRA SERVICES? I'm a fair person! I'm not prejudiced but I can say that I left very unhappy. Needless to say, I gave him no tip. We are all effected financially right now. I don't appreciate being charged double read more

Venus Nails Spa - My receipt... - Nail Salons Near Me - Winston-Salem, North Carolina

Let me start by stating that if I had the option, I'd leave zero stars and deduct a few in the process. This business is an absolutely putrid establishment, so much of a putrid establishment that they aren't even listed on the Better Business Bureaus website, and that is clearly an huge indicator of just how utterly BAD this dump happens to be. The first photo depicts the final results after way too many chances at fixing the job properly. It took two separate people to properly conduct a job that routinely should have only required one. On Saturday Afternoon, I had went to another salon prior to visiting Venus. The other salon was booked up and in the process of closing for the day, so I decided to give Venus a try, I'm regretting that gen of a choice. Upon walking in, the employees were sitting down and I was inquiring about pricing and services. They shoved a book in my hand prior to escorting to a chair without answering any of my inquiries- Hug RED FLAG Moment here. Regardless of the signs, I still chose to give them the benefit of the doubt and grant them a chance, AGAIN Big Mistake. The first lady that worked on my toes was not only rude but clearly had no clue of how to do her job. While doing my toes, her and one of her co-workers were glaring at me, and laughing me while visibly speaking negatively about me in Vietnamese. I was involved in a high school student exchange program and caught a few words for which I was familiar with so I knew that the lady and her co-worker was verbally scrutinizing my skin color, foot appearance, and body weight. I was utterly appalled by the lack of professionalism and common human decency. If you are going to verbally smudge and scrutinize me, please exercise the NUTs & the Nerve to do so in English or a language for which I speak and can easily understand. Such practices are NOT only unprofessional but they're cowardly as well. I had requested a French Pedicure and she almost filled the whole nail in white polish contrary to what I was trying to ask of her. I had to request that another employee be brought in and properly finish the job this chick failed to do properly. She can talk trash about me in her native tongue but can't figure out how to get a simple French Peticure done right. When the other guy was finishing up with my pedicure, she had given an intimidating glare whilst coming over to grab a tool she needed from that area. Upon glaring me down, she muttered some obscenities in Vietnamese under her breath prior to walking away, real cute. After finishing my toes CORRECTLY; ALLAST, I was sent to the table where I sat to dry my toes. Upon my toes drying, I had approached whom appeared to be the owner to communicate my concerns. At this point, with everyone staring my way, he'd told me that they were simply "JOKING AROUND, ya know, HA HA HA HA, and not to take it seriously" you know because while the job seems NOT to be a serious thing to them, why not go all the way. I was extremely unsatisfied with their clear lack of occupational quality and professionalism. NOT ONLY did I waste $40 that I could have use to receive better services elsewhere but I feel as if I got bullied by the people whom I paid to fail me in the process. This establishment will never receive any business from me again and I WILL be making a HUGE COMPLAINT to the Attorney General, and the Federal Trade Commission about the way this business mistreated me. They clearly hold a prejudice towards people of color and body types. If you value the money in your pocket, do yourself a HUGE favor don't spend a red cent here, avoid this dump like you'd avoid a COVID-19 Zombie Town. You'd likely fare better doing your toes on your own for free at home or even better, have your 3 year daughter do them, you'll get far better results. read more

Venus Nails Spa - This is the mean old woman whom was verbally bullying me and talking all kinds of trash about me in Vietnamese to her co-worker. - Nail Salons Near Me - Winston-Salem, North Carolina

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I don't know what the hell has gotten into these people, but when you paying $120-$160 for your nails and a pedicure, you'd expect better service. Been here for 2 hours, was not offered anything to drink. I'm sitting here ready to cough up cotton balls. Still haven't gotten to my nails yet. I'm doing the simplest fill in today with no designs, because I don't wanna be in here for another 2 hours. It's very difficult to get the same person to do your nails, so each time I come, I get another random person. I'd like one person who knows how to do more than one thing. It's terrible. I'll never come back here again. read more

I like this place, just a tip make sure you are prepared for your invoice. Prices listed does NOT include Gel Polish. I love getting my pedicures here, foot massages are great worth every penny. Never had issues not even with my hand nails. read more

Not such a good experience, the lady that did my nails cut my skin beneath my nail and I told her that it was hurting she didn't even say sorry or anything and I told one of the managers and they sisnr even care. I instead she began to laugh with the lady and cut my nail. Then over charged me, be very careful when roy visit this place. read more

i would never go here again. ever. walked in and was greeted immediately. nice. told the guy (who was rather cold and uncomfortable feeling) I just needed gel polish...I had already filed/fixed my nails how I wanted them (length etc) and TOLD HIM before he started that I did not want any length off of them as they were where I wanted them, just needed the polish. i also told him 2 had broken at the corner but it was ok bc I didn't want to lose the length until it grew out. he starts "prepping" them w just a little filing.... as I thought. i looked over and watched my son playing his game for a minute...look back over when he switches to my other hand.... AND THEY WERE ALLLLLLL FILED DOWN to a length a 14 year old would have. so short that I can't even tap them on something and hear it. you cant see a single one if my hand is up and looking from the palm. NOTHING. To say I'm pissed is putting it lightly... waste of time, money AND MY NAILS I spend a lot of time and money on keeping nice. thank you for less than nothing. horrible horrible read more

Venus Nails Spa - Nothing - Nail Salons Near Me - Winston-Salem, North Carolina

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I will never return. I got SNS and they are incredibly lumpy and uneven. My nail tips are mismatched sizes and it looks god awful. And they're insanely over priced for what you get. I wouldn't even get my nails done here if it was free. BEWARE. read more

I had a four pm appointment and didn't leave until almost 8 pm for nails and pedicure. The girl working on my pedicure didn't have a clue what she was doing and messed them up. The manager who wasn't much better came to fix them. Then had to wait over an hr before someone started on my nails and pedicure never was completed and i was still charged for it. I will not be returning. read more