I found a beautiful top on the rack outside Whips n Fur that I fully intended to purchase. I…read moredecided to browse the store before checking out, but unfortunately, my experience went downhill the moment I walked inside.
Upon entering, I noticed a bin near the front door where customers are required to leave backpacks and large bags as a theft deterrent. I completely understand that policy for oversized bags. However, I was carrying a regular-sized purse, NOT a backpack or large bag. To make matters even more confusing, there was a HUGE sign clearly stating "Purses OK."
Despite this, the employee insisted that I surrender my purse and place it in the bin. I was extremely uncomfortable with this, especially considering the bin was right near the entrance, where anyone could potentially grab someone's belongings and walk out. I had no intention of leaving my personal valuables unsecured in a publicly accessible area.
What bothered me most was how aggressively the policy was enforced, despite the store's own signage clearly distinguishing purses from larger bags. I felt pressured, singled out, and incredibly uneasy. The entire interaction raised red flags and made me question how secure customers' belongings actually are.
Ultimately, I chose not to purchase the top or continue shopping. It's unfortunate because I genuinely wanted to support the business, but no piece of clothing is worth feeling intimidated or being forced to leave my personal belongings somewhere I don't feel they're safe.
If your sign says "Purses OK," then your employees should honor that policy. Otherwise, what's the point of having the sign?
Very disappointing experience. I left feeling uncomfortable and unwelcome, and unfortunately, I cannot recommend this store.
**** saying We attempted to communicate with you, but the interaction did not lead to a resolution.**** complete LIE!! Never happened. I decided never to shop here again, that's the resolution... as you don't know what a purse is.
