I've been living here since September, and not once have the windows been cleaned--even though it's something they promised when I moved in. I've emailed, called, and reached out multiple times, but no one ever responds. So here I am writing a review, hopefully this will prompt some action !!' The building looks nice on the surface, but the management is seriously lacking. Elevators are constantly broken and dirty. The grills don't work and are never cleaned. The sauna? Definitely not sanitized regularly--if at all. Package handling is a mess, poor concierge's.. spending so much time on finding packages for us..... Security is also questionable. The people sitting in the garage in the mornings are often sleeping when I drive by. The garage gate has only been closed for two days total since I moved in. The garage doesn't seem safe. For the amount we're paying in rent, this is unacceptable. It genuinely feels like nobody cares. Honestly, these apartments shouldn't cost more than half of the price we pay with management like this. Would not recommend. UPDATE : after new management, nothing gets better( No actions we're taking etc. everyone who lives here seems very disappointed!!! read more

Veneto Las Olas - grill area)))) - Apartments Near Me - Fort Lauderdale, Florida

I visited Venteo recently expecting a professional, well-organized showing and prompt follow-up. Instead I experienced repeated failures in basic customer service and communications that left me frustrated and disappointed. During the visit staff assured me they would follow up by email with the promised information and next steps. That email never arrived. I waited a reasonable amount of time, then proactively reached out to request the promised follow-up. Rather than addressing the oversight, the representative I spoke with responded dismissively, gave me an attitude, and made me feel as if my request was an inconvenience. Their tone and body language were unprofessional and discourteous. Beyond my own experience, I have since spoken with current residents who reported similar problems: delayed or missing communications, slow or nonexistent responses to maintenance and management queries, and a general lack of accountability from on-site management. Multiple independent accounts suggest these aren't isolated incidents but part of a wider pattern. The cumulative effect: wasted time, unanswered questions, and a growing lack of trust in Venteo's ability to manage resident needs or even basic applicant communications. For anyone considering Venteo, be prepared for poor follow-through and unprofessional interactions unless management makes concrete improvements Sam jidd read more

I tried to wait a bit for the new management to settle in and make this review any better..... but..... Absolutely shocked by the lack of value and basic care at The Veneto on Las Olas. I have always prided myself on being reasonable when it comes to "value for money" in rentals -Unfortunately, living at The Veneto has completely shattered that standard. Despite paying more here for a small 1 bed/1 bath than I did for a spacious/lofted 2 bed/2.5 bath in the heart of Brickell, I have been met with constant disappointment, frustration, and genuine concern for my safety. Security? Practically nonexistent. It is terrifying that I have to write this publicly, but it's crucial for future residents to know: there is a total lack of cameras, no secure gates, no mirrors around garage corners, and no meaningful access control .... Anyone can enter both the garage and the building freely -- an issue residents have flagged repeatedly to not one, but two management companies, who have done absolutely nothing. I genuinely feel unsafe every time I walk to my car at any time of day. Cleanliness? An afterthought at best. The day I moved in, I was greeted by silverfish. They're still here, despite multiple treatments. I've found them on my arm after a nap, on my counters, and on my walls -- nothing says "luxury" like sharing your apartment with bugs. The amenities that drew me in -- like the cold plunge -- look great in photos and on the tour, but I've never dared to use them. Why? A consistent green film and floating debris make it feel like you'd come out with more than just a refreshing chill. The garage is another nightmare. After two months with the new management, they still haven't managed to install trash cans on the garage levels. Instead, trash piles up everywhere -- shocking, given the "luxury" price point residents are paying. Other bits that just suck are the fact that there is no assigned parking spots (something they left out before I signed....). You never remember where you park and with the dangers that exist in the garage itself .... It's just anxiety inducing.... Additionally, guests are currently allowed to park for free which is amazing* and what I was promised.... However - they have been fumbling to install a gate that will likely allow for less than 10 or fewer guest parking spots for the entire building........ ahhh and while I've lived here for only three months.....those that are up for renewal .... There is a 10****% increase to rent..... again.... This is one of the most expensive buildings on las Olas - 4-5k for a 1b-1b.... And a 10% increase on that with all the aforementioned and known issues is honestly insulting.... Now, for the very few bright spots: * My kitchen and appliances are truly wonderful -- credit where it's due. * Most residents are fantastic (though it seems the daily struggles have bonded us more than any official building events ever could). * The location is undeniably prime. could). * The sign on bonus (1 month free and a 1k grift card) was absolutely solid [despite having to battle them to get that even after they promised both] * And finally, the shining star of this building: the blonde Russian woman at the front desk. She goes above and beyond every day and deserves a raise and a promotion. In short, this building has forced me to completely redefine what "value for money" means -- and not in a good way. If you're considering The Veneto, do yourself a favor: look elsewhere. I hope that I get the opportunity to modify or delete and rewrite this review but that will require action from the management company. read more

I have lived here since mid April and am sad to say my expectations for an awesome living experience have plummeted since then and continue to spiral downwards. I am not alone and am posting at the request of my neighbors because the Google reviews elsewhere are mostly FAKE. I pay alot of money each month to live here and my quality of life is suffering on many fronts. All kinds of problems plague this building and fixes are very slow in happening. They seem to be never-ending here. I love my 1 bedroom unit but our new Management company needs to get their act together big time. We need actionable results on many fronts. I will probably pass on re-newing my lease next year. read more

Absolutely stunning apts, lobby, and amenities! I loved my tour by Isabella who was very professional, kind, patient, and made me feel valued as a potential resident. She was very knowledgeable and approachable. This was my favorite apt. , had highend appliances and finishes, etc. , but the view from the 1 bedroom was not the best I've seen on other tours. Also, while the complex is amazing, I did see an unhoused gentleman laying on the bench very near the bldg. The inside of the bldg. seemed safe and monitored very well by security. I'm not sure I'd want to justify the higher price point given the area and the walk to the river. It's still in my top 5 though! Oh, the concierges were absolutely amazing! Wish I had captured their names. I met two and they seemed to really enjoy their job and represented the brand very well! Very hospitable! Impressive, indeed! read more

I was one of the first to move into this building. I understand growing pains but promises never kept are something I can no longer deal with. The word luxury is thrown around way too much! I moved into my unit with filthy windows and a promise they had already contracted a window cleaning company. Well, almost a year later I still can't see out of my windows and I pay over 7k per month for a view. So much for that. The building seriously lacks security which was the one thing I thought would be taken more seriously. I often see police in the lobby and there have been plenty of garage thefts, cars have been vandalized, I even found a piece of wood wedged under my tires with nails in it! I have seen random cars entering thinking it's a public parking garage or guests who fail to read the reserved parking signs! The garage floor is filthy and we were promised it would be pressure cleaned on a regular basis but has never been cleaned once! There are zero garbage cans and some tenants think it's ok to dump fast food bags on the garage floor. The latch system used for entry doors and to access all public areas is less than ideal. The WiFi is awful and I've been waiting almost a year for them to install another piece of equipment which has yet to happen. The unit didn't even come with blackout shades in the bedrooms. The hallways are often hot and not cleaned regularly. The trash shoots are dirty and often backed up. The gym doesn't seem to be cleaned regularly and the pool / spa amenities are either dirty or broken. The package system is a nightmare and is getting worse instead of better. The noise from the tunnel is awful at all hours of the day and night and the new construction directly next door has started which will add additional noise and dirt right outside our windows. The building also has a a silver fish bug infestation AND NOW there are also rumors of a flea infestation which no one will comment on or confirm. On top of ALL this they want to raise our rent by 10% as well as raise a reserved parking space which is already 250 for one car!There have also been complaints and reports of fake reviews to offset tenant reviews which is a shame instead of fixing the problems. That is what has me upset the most! We are the ones living here and our concerns are valid! It's a bit shocking and I'm disappointed to say the least. read more

I've been living at Veneto for several months now, and unfortunately, my experience has been disappointing overall. Security is severely lacking for a building that markets itself as luxury--anyone can walk into the garage or access the building without proper checks. It's concerning, especially for residents who expect a safe and secure environment. The windows haven't been cleaned in ages, which not only affects the view but also gives the building a neglected feel. On top of these issues, the management has decided to raise rents by 10%, which feels unjustified given the poor upkeep and slow response to resident concerns. For the price we're paying, basic services like security and cleanliness should be a given. I had hoped for a better living experience, but sadly, Veneto hasn't lived up to expectations. read more

Beautiful building! Visited for a tour as it is a new building on Las Olas. Prime location and close to restaurants.

The most luxurious and posh building on Las Olas. Beautifully planned building with all 5 star amenities. A big thanks to our leasing agent Isabella. A wonderful and sophisticated young lady that was well-informed and just a delight to work with. A big heartfelt thanks to her for all her help. We love it here! BK and KK read more

i just moved in the Veneto and love it ! Nicole was the leasing agent and goes above and beyond to make all experiences feel like home. Carlos the concierge is the best I have ever experienced in a complex. His positive energy is contagious . He is always pleasant, always smiling and makes sure all your needs are met. I definitely recommend the Veneto to anyone searching for their next home. read more

DO NOT MOVE HERE - Overpriced, Unsafe, and Mismanaged Veneto Apartments in Fort Lauderdale is not what it claims to be. Since the building was acquired by a large investment group (easily verified with a quick Google search). The new management company, Bozzuto, is increasing rents by 10% even in a declining rental market while delivering subpar service and ignoring resident concerns. If you're moving to Fort Lauderdale, do yourself a favor and choose a building with at least a couple of years of solid reviews and proven management. This is not luxury living it's a very expensive disappointment. read more

Terrible place to live. Security is poor. Front of the bldg smells like poop and urine. It's beyond expensive to live there with rent increase coming. New bldg being built, noisy dusty. And smell of gas. Now I'm hearing we have a flea infested bldg. time to move out. Don't move in here you will be sorry. read more

Edit: this was the first month of living there. This place for the price that it's at, plus the 10% rent increase that just occurred is NOT worth it. Not if you want to live in a safe, clean and well managed apartment. Also this management company didn't care lol, hopefully this next one does a better job. read more

What a nightmare!! We thought this would be a great building to live in but it sits right on top of a tunnel that makes the noise unbearable. It is like a drag strip. Amenities are dirty and there is no security outside of the front desk concierge. People are smoking weed all over the place. The windows are not quiet enough. We cannot sleep through the night. If you value peace and quiet and your sleep, do not move here. read more

Great view and location on Las Olas, but that's about it. Parking garage is miserable, been waiting a week to have a simple maintenance issue resolved, noise from cars racing through tunnel will often wake you, noise from massive high rise being built next door is emerging problem, some units are plagued by intermittent ringing sound that will test your nerves, and residents have concerns about lack of security. Rents are reflective of luxury apartment living, but many residents I have spoken to feel the building falls short of expectations. read more

I have been living here since December .We thought the place was beautiful The front desk concierge service was great. They all knew who our family was & were very polite always helpful since this new management team took over they've had people come into my apartment unannounced with my children. The air conditioning hasn't worked in the hallways or the elevator for over two weeks. The hallways haven't been vacuumed or clean. The safety issue has become a huge concern as we do not have somebody patrolling the garage. People have gotten into this garage to park here that are not supposed to be parking here. People have walked up through the garage from the staircase and gotten into the building and onto the floors. It takes forever for the new management to respond to something . And the door staff doesn't acknowledge you when you walk in doesn't hold a door for you doesn't let you know that your deliveries are here in a timely fashion. The worst ! And the amount of money that we pay to live here for all of these problems is not acceptable. read more

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Natalia is professional,charming and represents the Veneto wonderfully! She is a natural and a perfect fit

Jose is amazing very professional outstanding concierge service VIP one on one. Fifth Avenue thanks guys.

working with Amber for about 10 months now from Veneto las olas in Fort Lauderdale Fl and even though the building was under construction, and there was no leasing office, she maintained incredible communication follow up with me. Let me know as dates were changing rapidly due to construction deadlines not being met and provided me with a very high end level of service and communication. She also spoke to me in the mornings and in the evenings on weekends she was extremely responsive and proactive. I would strongly recommend working with her in any capacity as a relates to leasing or real estate sales, extremely thorough wise beyond her years. thanks again Amber for all your help you will be sadly missed in south flordia John y read more

Their after concierge Jose Torres is super helpful. Great with guests and makes living her much easier especially since it's all new.

be aware mangement changed and stuff is rude dont respect the residence and do not resove issues at the apartments ! my advice look for another building !! read more

My experience was amazing today at Veneto. I was meeting a friend who is a resident and I was greeted by Carlos at the front desk, let me say this guy was outstanding. Yes our interaction may have been limited but he made me feel like a family friend. Any questions I had he answered and he helped me to the elevator without any issue. I want to thank Carlos and the hiring committee for his selection! read more

Jose at the front is courteous and amazingly kind and helpful. Amazing!!!! Going out of his way to please

The team here is great. Jose and the whole staff make you feel very at home and cared for. Some of the amenities are still under construction but looks like they're almost done. Love it here. read more