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    Velour Auto Spa

    4.9 (83 reviews)
    Open Open 24 hours
    Updated 3 weeks ago

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    Response time

    3 hours

    Response rate

    100%

    Services - Velour Auto Spa

    Auto detailing work

    Full-service packages

    Auto paint correction

    13 More Services

    Paint and exterior protection

    Auto paint restoration

    Auto bug and sap removal

    Scratch removal

    Car wash

    Engine cleaning

    Exterior detailing

    Headlight restoration

    Interior detailing

    Protection

    Upholstery and carpet cleaning

    Handwashing

    Wheel and rim detailing

    Velour Auto Spa Photos

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    Recommended Reviews - Velour Auto Spa

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    Reviews With Photos

    Passenger Side View
    Chandy O.

    Got a response via yelp within 5 minutes talked over the details and was booked for that afternoon. Dennis was prompt and on time with excellent communication. The job was not an easy as my vehicle was on its 6th month of no wash with lots of dirt,mud and bug residue from hunting season. We went over the job and he started immediately. Very satisfied with the outcome . Will definitely use again and recommend. The cherry on top was definitely the water and mints he left for me. That was a nice touch Dennis

    Evelyn G.

    Dennis is absolutely top tier! My car came out looking spotless, and I can tell he pays attention to every little detail, my vehicle's interior has never looked or felt better. I love the little extras he adds, like the stamp card, water, and candies at the end, literally shows the care he puts into his work. He's punctual, respectful, and truly goes above and beyond. Bonus: he speaks Spanish, making communication super easy. Dennis also offers flexible maintenance packages, biweekly or monthly for individuals, and annual packages for business owners, which are perfect as a write-off. The prices are more than fair for the outstanding mobile service he provides. If you want your car treated like royalty, hit him up, you won't regret it!

    PrimeLux did an awesome detail on our Thunderbird!
    Jim K.

    Dennis is a great detailer and a nice person. He responds quickly to your inquiry, provides up-front pricing, arrived on-time, and is a hard worker. Highly recommend that you give his company a try for your vehicle's detailing needs. Be aware that Dennis may not detail your car as his business is growing so he has a team of detailers. Rashell was very dedicated and also did a good job on our second vehicle recently.

    Before: passenger side: full of a weeks worth of caked on mud
    Katherine K.

    Let me start by saying Dennis is absolutely amazing and very respectful!! We had gotten back from a ski trip and the roads had been salted. We wanted to make sure nothing would rust. Dennis was quick to respond. He recommended the diamond package at first, but after seeing some pictures, he recommended the gold. He didn't try to upsell me or make me keep the diamond package. He was completely honest and I really did appreciate that. He was on time for our appointment and kept me up to date. He asked what I wanted him to focus on. I had no clue, all I wanted was a clean car. He gave me back a brand new car when he was done. Most car washes put a strong and overpowering air freshener, but Dennis doesn't put an air freshener that is over powering. It's a light fresh scent. He also has packages for maintenance. I'll definitely be taking him up on that. His prices are reasonable. We have taken our car for detailing to other car wash places, but you have to sit there and wait. Since Dennis comes to you, I was sitting in the convince of my own home. I've already recommended Dennis to my friends. He did an amazing job on my car. If you're looking for a respectable, hard working young person, I recommend you call Dennis.

    Clean interior

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    5

    3 years ago

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    3 years ago

    Responded quickly, on time, does a great job. Car looks better than new. Would recommend

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    3 years ago

    Business owner information

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    Dennis N.

    Thank you Alexis!

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    Page 3 of 3

    Ask the Community - Velour Auto Spa

    Review Highlights - Velour Auto Spa

    I called Urban Coast Detail and he recommended the Diamond package and he did a great job with the interior clean up.

    Mentioned in 8 reviews

    Read more highlights

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    Had gone here several times, but never bothered to make a review until now. A girl named Ruby was…read morekind and helped me out recently so I think they deserve one. There are several levels of car washes you can pick from but I usually pick the "Royale" which is the highest one you get for $14. You do get your money's worth as the car usually comes out well rinsed and washed of any built up dust. After your wash, they have a self-serve area where you are able to vacuum/clean out the interior of your car. This part is where I'd say deserves the 5 stars. The vacuums and pressurized air machines work nicely when trying to clean out dirt and crumbs out of your car. I've been to other car washes where the vacuums just weren't strong enough and couldn't pull out dirt from the car's seats. Plus the self-serve area is well shaded and protects you from the heat especially in the summer. Overall would recommend if you're looking for a reliable car wash.

    I had a very disappointing experience at this car wash. During my visit, an employee actively…read moreguided me through the wash process and instructed me to drive forward. While following his directions, my tire popped against the rail during the wash. I immediately reported the incident on-site, provided my contact information, and completed an incident report. The same day, after my vehicle was towed from the facility and replaced the tire, I responded back and provided a copy of my receipt to management. Unfortunately, to this day I have yet to receive any response. I never received any follow-up from the business. I made multiple attempts to speak with a manager in person, but each time I was told they were unavailable and no one ever came out to address my concerns. The lack of communication, accountability, and customer service after an incident like this is unacceptable. Based on my experience, I will not be returning and would not recommend this car wash to others. I haveread several reviews and it appears this is consistent neglect and reckless accountability from this business. Since then, I have deleted multiple vehicles that were on monthly memberships. I recently went Crown America Carwash on South St in Lakewood where I noted they have better washing racks, better vacuums, and much better customer service. I recommend that everyone who wants a better service for a cheaper price to consider going to this establishment. This is based solely on my opinion and recommendations.

    Big Penny Carwash - 11/10/24 Vacuum time

    Big Penny Carwash

    (695 reviews)

    comp from Toyota they won't be giving cards anymore…read more Big penny car wash was amazing. Cleaned car perfectly. Will be making this my number one car wash. They were able to get off the tough spots of dirt. Staff was super friendly! Def recommend!!

    I'm a regular here. We have their monthly "membership" for our cars. One being a Tesla. My first…read moretime, when we first got the car (it's now almost 3 years old) it was a bit tricky getting the car into neutral being a non electric car owner for 30 years. However, after that-No issues. Till today. I usually wear my seatbelt while going through (this is important to note) and wipe down my car. This time I didn't and didn't think anything. I was cleaning and the car kept going into Park. The older man at the entrance of the car wash was yelling at me to keep it in Neutral. I was telling him it was but that I think the machine is doing something g to put the car in Park. I got it heck into Neutral and he started it again. Same thing-Went not even a full tire rotation in the car wash and boom, Park. Now he throws down the water hose he had on his hand, slams on the emergency shut off and starts talking ish under his breath. I open my door and ask for someone (else) to help. Sorry sir, yo entiendo! Rude. I tell him again, I'm not doing anything. Another man comes (he's shorter and younger and always VERY nice when I'm here) and he tells me it's cause I opened the door. I said no. It did it before that and I wasn't going anything to the car. I said come inside with me. He said, don't worry. Then he said are you moving. I said, yes. I always do. Then he said your seatbelt! I said, what about it. He told me when you take it off and move, the car will do that. I said ohhhh. Thanks! They restarted and in fact, if you have your seatbelt on and move-No big deal. But take it off and-You can't move if your car will auto Park. That older man was plain ol rude and not cool. If I was a younger person, that would've made me freak out and possibly cry. Be better.

    Velour Auto Spa - auto_detailing - Updated May 2026

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