Had gone here several times, but never bothered to make a review until now. A girl named Ruby was kind and helped me out recently so I think they deserve one. There are several levels of car washes you can pick from but I usually pick the "Royale" which is the highest one you get for $14. You do get your money's worth as the car usually comes out well rinsed and washed of any built up dust. After your wash, they have a self-serve area where you are able to vacuum/clean out the interior of your car. This part is where I'd say deserves the 5 stars. The vacuums and pressurized air machines work nicely when trying to clean out dirt and crumbs out of your car. I've been to other car washes where the vacuums just weren't strong enough and couldn't pull out dirt from the car's seats. Plus the self-serve area is well shaded and protects you from the heat especially in the summer. Overall would recommend if you're looking for a reliable car wash. read more

TLC? More like, "TERRIBLE LIFE CHOICES" My husband and I were on our way to a wedding over the weekend in Cerritos. We didn't want to arrive with a dirty car and just wanted a quick car wash. Since we had some time, we saw this place that also offers self-vacuuming. Ugh, I really wish I had read the reviews before coming to this carwash. I honestly can't express how terrible the car wash is. They must be using some watered down cheap 99-cent dish soap while spraying a little water around cause instead of actually cleaning any dirt or bird poop, we got new scratches on the side of the car doors. At this point, we're pissed and to make matters worse, half the vacuums are broken or barely working. Clearly, the business was ripping people off by tricking them into paying full price for a half washed car. Meanwhile, a very angry manager yelled at customers who were vacuuming, telling them to hurry up and leave. Wtf, we were completely horrified watching him throw a bitch fit, blaming customers and claiming the vacuum's breakage was their fault. That's just insane, maybe if they put some of that "TLC" into their vacuums, this wouldn't be such a huge problem in the first place. Having no choice, we just left with our car still dripping wet and without vacuuming cause we had already wasted too much time there. It was a horrible experience and this car wash business doesn't even deserve one star, ZERO STARS. Definitely not coming back and wouldn't recommend to anyone. read more

It doesn't rinse well..clearly. I tried to complain but nothing changed. Don't waste your money. read more

TLC Express Auto Wash - This has happened before but I thought I'd give another try but nope!! Don't waste your money. - Car Wash Near Me - Bellflower, California

I had a very disappointing experience at this car wash. During my visit, an employee actively guided me through the wash process and instructed me to drive forward. While following his directions, my tire popped against the rail during the wash. I immediately reported the incident on-site, provided my contact information, and completed an incident report. The same day, after my vehicle was towed from the facility and replaced the tire, I responded back and provided a copy of my receipt to management. Unfortunately, to this day I have yet to receive any response. I never received any follow-up from the business. I made multiple attempts to speak with a manager in person, but each time I was told they were unavailable and no one ever came out to address my concerns. The lack of communication, accountability, and customer service after an incident like this is unacceptable. Based on my experience, I will not be returning and would not recommend this car wash to others. I haveread several reviews and it appears this is consistent neglect and reckless accountability from this business. Since then, I have deleted multiple vehicles that were on monthly memberships. I recently went Crown America Carwash on South St in Lakewood where I noted they have better washing racks, better vacuums, and much better customer service. I recommend that everyone who wants a better service for a cheaper price to consider going to this establishment. This is based solely on my opinion and recommendations. read more

This place sucks, it leaves your car with scratches and debris. I tried giving it the benefit of the doubt. Plus, this is the 3rd time I see someone getting their car hit. I guess you get what you pay for. A cheap $20 dollar car wash just to ruin your car. Definitely not worth it! read more

Just left the Carwash there equipment is dirty with grease i have the most experience package it's not the first this happens I'm canceling and going somewhere else do not bring your car here you will end up going to another place and paying more read more

$7 express wash. The front of my car was not as clean but that's expected for $7. It's not better and it's not worse than other local car washes. Their vacuums are pretty powerful and what I like is they give you a cloth tissue to wipe down your car afterwards. read more

TLC Express Auto Wash - Car Wash Near Me - Bellflower, California

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Awful! I saw that the spinning brushes and chamois did not touch the right side of my car during the wash. I immediately drove from the wash exit to the car wash office. They told me that the mechanisms would be fixed the next day. They would not give me a refund. They would not offer me a replacement wash after the machinery was repaired. How can they offer car washes if their machinery is broken? They are cheating and repping people off with only washing half of the cars and charging the full price. read more

I joined their top tier membership when they first opened. I was told by the guy at the pay booth that by doing so, I would "lock in" that rate for three years, even if the prices posted were increased. I thought I was enjoying the "premium wash" benefits until I began to notice that after 20 or so washes, I wasn't being given the same "premium" service each time? So I made it a point to begin to observe each and every wash section application, and what was being dispensed and administered. And to my surprise, I was not getting the full and total high tier wash products each time! Some stations my vehicle went through did not even operate at all! NOT COOL YOU GUYS! I guess I should have just paid for the basic wash tier. That way I would just be getting what I paid for. read more

I used to love coming to this car wash but I stopped because the prices got super ridiculous. I rather make the drive to same quality wash at a cheaper price. My car always comes comes out really clean but the price is not worth it! read more

DON'T GET YOUR CAR WASH it HERE! You will regret it. This is a hole place My passenger side mirror housing was ripped off by the machine in March. I have called, sent emails, stopped by for a month and no one has contacted me to replace the mirror housing. This place does not care read more

Very bad service! Just to let you know i have been on autopay for this montly and i changed my car to cancel it yhey said to just give them my new license plate, when i called they said they can't take it asbthe girl who i called earlier isn't there. So no one in that place can take my concern? When the aitomatic payment has been on a monthly basis. So bad. read more

I have no complaints on my wash. Affordable and up to date. Free vacuums after any service.

If I could give this place negative stars, I would. I was told that the overhead scrubber would not be used for my car because it may damage my windshield; however, when I went through the car wash, it was used and cracked my windshield. I filed an incident report with a man on the spot and was told I would be contacted within the week about the status and compensations. I had to go to the car wash on 2 occasions to follow up before they told me after nearly 2 months that they would not cover the damages (Leslie and Alexis). Now I have to get a lawyer: horrible experience, horrible customer service, and a horrible car wash. I couldn't recommend this place any less- avoid it at all costs. read more

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Normally a great car wash, friendly staff and very clean equipment. I wash several of my cars and have a monthly membership for our commuter car. Unfortunately a poorly taped rear wiper caused a damaged wiper and deep scratches. The grey drying wheels yanked the rear wiper arm off the hatch. A manager and attendant requested that images and estimates be provided. The last image shows the response that I received. Not too happy about that. Damage was caused. Emails were sent. Estimates were provided. Their response was read the signs. Have a great day. - "Remove your antennas, remove your wipers, and remove attached parts" =Wash at your own risk. read more

TLC Express Auto Wash - Vehicle damage estimate provided to TLC. I was not even offered replacement wiper arm costs. - Car Wash Near Me - Bellflower, California

This place sucks at deserves the low rating it has and it's way too expensive for what it is

I've been a member paying customer since this car wash opened and never had a problem with the staff until encountering the owner. He had a terrible attitude and was combative and belligerent for a problem that was totally HIS fault. Instead of taking accountability and apologizing, he proceeded to berate me, the customer, and when told to re-enter the car wash, proceeded to wash my car on a level lower than what I pay for monthly. When I tried to tell him and called for him, he ignored me then proceeded to get in his car to leave before I could address the issues. I am cancelling my membership and will never return to this car wash again. read more

$12.00 later and my car is still dirty. Mind you I have a small car with some odd shaped body parts. It's hard to find a good car wash for my Nissan Juke. The vacuums are strong and they keep the place cleaned. Employees are helpful and approachable. read more

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Ive come here since the day they opened and purchased my monthly pass as soon as they had them available. The car wash is amazing, everything's kept clean and machinery is new. The only reason I can't give it 5 stars is because every time there is a girl who is suppose to direct the flow of cars going into the car wash are never paying attention! They are either on their phones or just standing there instead of telling you to live your tires the way they need to. This has resulted in my front rim getting damaged, to the point that I'm considering switching establishments! If the manager or owner reads this, I ask that you kindly train your staff better. read more

Membership cancellation is a mess. been contacting few times and impossible to get responses

AVOID THIS PLACE!!This place caused damage to my car antenna on July 18 and their employee retrieved the piece for me took a report and said to expect an email from the owner. To this date, 8/9/24, and after calling twice, I have not heard back. I see there are others complain of damages done to their cars and looks like they refused to cover the repair. May have to get legal help to get resolution. We go frequently to other car washes and never had this happen! read more

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Great car wash been coming here for a couple months now and the service is great pricing good

Not being managed by the smartest people in the world. We get a "Grand Opening" invitation in the mail. The Invitation card includes a Free Car Wash along with a price list, a monthly plan, a discount rate if you enroll in a monthly plan, and an invitation to respond on the web and get another bonus. Terrific! So i thought I'd go over there today. Nice layout, a gazillion vacuums, plenty of space to park and dry off your car and vacuum. So I pull in, and scan my invitation card for the free wash. A employee comes up and asks for the part of the card with barcode on it. I tear it off and hand it over. Problem... the part of the card I gave her containing the "Free Bar Code" also contained: The Price list, the Monthly rate, the Special rate If I enroll early, and the website to get the 'Extra Bonus' (Photo Attached) I'm sure once the barcode is scanned by the gate it becomes invalid and can not be used again. Corporate must be smarter than that to mail out 50,000 "Free Wash Bar Codes" so everybody in a 20 mile radius could wash their cars, all their cars for free... for ever! Actually, there is a better car wash on Norwalk and Carson a little further drive, and a cheaper one on Bloomfield and Centralia ($8 for the works.) read more

Great service, great staff. Highly recommend. Conveniently located. Opens at 7:30. Excellent washes

Great customer service, easy to talk to. Came here to quickly wash our car and they assist you as you pay as well. read more

I love TLC they are quick and they get the job done. Literally always a 5/10 minute wash. Never no issues and you don't feel rushed at the vacuum. read more

I went to this car wash yesterday for the first time since I live nearby. As I was driving through the wash, I heard a loud bang on the top of my car. I wasn't sure what it was until I parked to use the vacuum. My antenna cover had been ripped completely off. I reported it to an attendant so that they could retrieve the part. After looking, I was told that "they couldn't find it." I insisted that they look again because I heard the piece being ripped off when I drove through. They finally found it and now, I have to pay the dealership $300 to order another part to replace the entire thing. I'll be hand washing from now on. read more

TLC Express Auto Wash - Car Wash Near Me - Bellflower, California

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Best carwash in town. Come every Saturday and the staff is super friendly and helpful

Great Service!! Always come here to get my car washed. Free vacuum Free yellow cloth read more

Does not clean or dry my car.Misses the whole back everytime. Pay for monthly pass and do not get my moneys worth when leaving with a totally wet car.They seem to open late on Saturdays read more

In September I was greeted by an employee. At the purchasing kiosk. He suggested the the monthly unlimited. I agreed he took my card and processed the transaction. Witch i didn't see anything as he asked for my zip transaction was completed. October now I see I was charged 34.99 again so I look into it. Find out it's a recurring bill. The employee didn't reveal that info to me. Wouldn't have agreed to that. OK my mistake next step I call leave message to cancel. A couple of messages left. Never heard back. November billed again!! At this point I go to TLC in person and speak with an employee about it. Ask for manager,manager wasn't present at the the time. I leave my name all contact information as well as my license plate #. Left a written note expressing my wish to discontinue the service. December now billed again.Report it to my bank ect. I do realize cancel card ect. Do that have to go through the process of every account has to be changed. How much more does one have to do here. You call never answer don't return calls or even a left written note. Go on website you have to poke around to get to the back fir any contact info. I did that contact which is email. They did respond and it's the basic Corp answers. I explained the situation and still nada. TlC as there car wash ect is good no complaints. Who ever is managing this location pull it together and handle customer service. Next step BBB. I expressed I accept the first two month charges after that nope. A credit to my account is do. read more

Great Car wash! Friendly and helpful staff. Come here for a quality wash you won't regret

A.) They no longer do hand-wax or detailing. B.) The car wash they do provide is totally inadequate. It does get the easy stuff. (Dust and loose dirt). But harder stuff, (lite grease grime and bird poop)? Not even touched! Won't be back! read more

Awesome service great workers.Best car wash in town.Highly recommended in a nice neighborhood

I availed the monthly pass worth $18 + tax. But shocked because the next month charged me 25 including tax? read more

TLC Express Auto Wash - Monthly charge for December - Car Wash Near Me - Bellflower, California

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Always polite,very fast and friendly And convenient , I love the air blower when it's time to dry read more

This is a decent express car wash. The place is reasonably clean and well-maintained, and the staff is friendly and helpful. After washing my car, there is always a spot for a self-service vacuum. read more

Have came twice already and both times the vacuums suck !! Literally don't work I struggled to even clean my car. Waste of money . Please maintenance your vacuums and air blowers ! read more

Love this place, i have a carwash literally a couple blocks from my house but would much rather drive a couple miles here, I have the monthly pass which Is a plus although I should probably use it more often but still a great value...there is a difference between this car wash and other competitors my car just seems cleaner here, and love the bonus little towel they give you and bonus feature to blow away the excess water which is conveniently at the vacuum station. read more

If I could rate this place in the negative, I would. Do not waste your time and money coming to this car wash. The wash is subpar, as is the customer service. Over the last few months the quality of the car wash has rapidly declined. The back end of my car barely gets a wash. When I hand dry it, there is still a layer of dirt on the trunk and bumper areas. Because of the poor quality, I called TLC a few times, without the call being answered, to stop my monthly membership prior to knowing that the funds would come out of my bank account on the 25th of the month. On 9/23/24 I made 2 more calls. I left a vm asking for a call back and that I wanted to cancel my membership, knowing that on the 25th, I would be charged $24.99 again. I also sent a message through the website on 9/23. On 9/24 my bank reflected the charge of $24.99 I was finally able to reach someone on the phone at 8:00am (Yvette) who said she could deactivate my account, but that she would leave a message for Alexis to call me back and refund my charges. I did not receive a call from Alexis or any other person who could help with this issue. I called again at 12:00pm, no answer, but left a vm for Alexis to return my call to process the refund. I called again at 3pm with no answer, no call back. Meanwhile there is a message thread going back and forth from TLC starting at 9:00am 9/23/24 (for immediate cancelation) through 9/26/24 where their feeble responses were only that the billing date is on the 24th of the month. There was no response after my reply to them on the 26th. No refund, not one attempt to make things right for me, only that my membership has been cancelled and the last day to use the membership is 10/23/24. I truly hope that others see this yelp review and DO NOT waste their time or money at this car wash. 100% disappointed. read more