It's
the first time I write a comment, but after the way I was treated today I need
to do so! Sorry if it is in English, but my written German is terrible and I want
to be understood! The shop is very nice, maybe a bit too expensive, but given
the quality of materials.. one could take it. The problem I have is with one guy working
there. I almost always interact with one person, very friendly person, a real cyclist, and very knowledgeable.
Sometimes, however, a second guy is there. He was extremely unfriendly, arrogant
and cold. He behaved like if he was
making me a favor to listen to me and he was treating me very badly. I have bought
in the shop the large majority of the components of my self-made bike, but
after today I decided they will never get 1 more cent from me. It's a pity,
especially because of the first guy, but I do not want to give my money to the
second one! Finally, notice that the infos on the web are not always updated.
The opening hours, e.g., are not always correct. I would suggest to give them a
call before going there, and avoid complaining, because if you get the wrong
guy, you may get back a: What should I do, who cares?! read more