Charles is the real deal when it comes to all things dealing with bicycles. He came to my home to…read moreanalyze my very old Trek and we were both in agreement that I needed a new, used bike. After all, my Trek was 35 years old. Poor bike. Charles researched and found the perfect used bike that fit my every need. He found a great deal for the bike as well as the bike hitch rack. He personally retrieved it and the rack and brought it to my home. He fit my new bike to me and showed me exactly how the bike rack worked. His enthusiasm can only be matched by his expertise. You can trust Charles to get the job done, efficiently and with great care. I highly recommend him and his business. Many times what seems to be too good to be true, isn't. However, he was!

Great experience with Charles and Simple Fix Cycles! He's incredibly knowledgeable and knows how to…read morediagnose/fix issues with bikes better than anyone I've ever worked with. The price was also much better compared to another mobile bike repair business that I've used in the past.

I went in for the first time yesterday to find a youth helmet for my child. The staff were really…read morefriendly and helpful. They helped us find the right helmet and helped adjust it for my child. The shop is small but they have a lot of products and everything is clean and well organized. Plus they have a very cute shop dog who greets customers!

Went in fully expecting to drop my bike off to pick up later. I had attempted to adjust the front…read morederailleur and had it all goofed up! To my surprise...they said let me take a look at. In 15 minutes...and $35 (while I waited) they had me all straightened out and on my way. Bike works perfectly! That is definitely 5 plus stars customer service. I will most certainly be back!!! Thank you very much Teds Bicycle.

I what's liked this place, but the more I come the more I am impressed. The service center is also…read moregreat!!

Took rear wheel in for freewheel hub repair, rebuild or replacement. I was told the pawls were…read morereplaced and wheel was ready. When I got home and attempted to remount the wheel, it would not align to slide into slots. The hub had obviously been reassembled wrongly and was out of alignment for rims to brakes and for hub assembly to slots in stays. So, my confidence in Pro Cycling being damaged, I took the wheel to another shop for correct reassembly. I feel there was poor quality control confirmation for the work at Pro Cycling.

Fantastic service getting my new bike set up just how I needed it. Friendly and knowledgeable…read morestaff. I'm a beginner Mountain biker and they patiently answered my questions without being condescending. They helped me find a few upgrades to start and didn't over pressure me to do more, yet let me know some things that might be good in the future.

Classic small business experience. They greet you when you walk in, ask if they can help, and point…read moreyou in the right direction. You don't have to be a bike enthusiast to like this. I brought my daughters cheap bike rim in and they helped me the same as anyone else. Highly recommend.

Rock solid service. Fair prices given the exceptional quality of work that John does. This is the…read moreplace to get your bike running smoothly and quietly. Excellent shop!

Great work great people fair price. They know their bikes no matter how old the cycle.read more

Eric is amazing. I bought the bike in for a brake install for a kid bike that I was building for my…read moreson as I didn't want to mess with hydraulic brakes. He not only did the install but also checked the rest of the bike and identified quite a few issues that I messed up in my build (as an amateur mechanic). He went above and beyond. Note that one of the mistakes was a wrong part that I bought (crown race adapter for straight fork to taper headset) and installed by another bike shop. That bike shop probably didn't notice that I got the lower diameter wrong in the part and simply just installed it without question. Eric, on the otherhand investigated why the steering was stiff, ordered a new part and installed it. Highly recommended.

Eric was awesome, fixed my bike on the spot. Very reasonable prices and super friendly service…read more Highly recommend!

Flat rear tires have plagued me back into 2024. Thorns. Shredded valve stems. Unexplained…read morephenomena. After multiple flats this year, I wondered about a curse. Corporate shops in my part of town employ teenagers and people with no stake in the game. Friendly, but feckless advice and failed solutions left me feeling flat-- discouraged enough to consider the cost of going tubeless. Ouch. Time to go local. I found my way to Mile Hi yesterday and wish I'd gone after the first flat. Chris identified an obvious solution and I walked out ready to roll in about 15 minutes. My wallet thanked me. How the other shops (and I) missed this is beyond me. It's not only decades of experience, but concern for doing right by people that impressed me. A simple matter felt like more than just a sale. Integrity matters and corporations are not the 'people' who offer that. That's True Value, no hardware store required. Highly recommended.

The guys here are so great! Brought my bikes in and they provided me with good service and helpful…read morehints. Their store manager (blonde kiddo playing with his toys!!) sure keeps the guys in line and on their toes. Thanks Mile Hi Cycles - keep up the good work!

I needed my tire looked at as I knew something was wrong with it but couldn't figure it out myself…read more When I got there Erik took my bike back right away and had it fixed in less than 10 minutes! Explained what the problem was, and was so helpful and nice! This is my 2nd time coming here leaving with a great experience.

Disappointing experience. My e-bike got a flat while riding with my son in the trailer. I know it's…read morenot the best area but I was hoping to grab an employee to take a look at the bike and see what quick options I had. I am not sure which employee it was but he approached me and I asked if he could walk outside with me to take a look at the flat. Annoyed by the request, he asks me to bring the bike inside to take a look. While I know this may be the way to inspect a bike, I am carrying my two year old son, so I am not going to ask someone to watch him, nor let him roam, while I unhook the trailer and wheel my e-bike into the store. Anyways, he does come outside and seems to quickly turn more annoyed that I do not know the size of my tires or what the exact issue is. He curtly says I'd have to leave my bike with him as he can't do anything about it right now, plus he sprinkles in a mention of a $40 charge for work on an e-bike not purchased there. I clearly didn't have the means to leave my bike right then and there so I said nevermind, and asked if they had any suggestions for a quick fix in the meantime. "Nope" was the response I got. Great...thanks... By the way, there is a quick fix. Slime or FlatOut are pretty cheap products at ACE or Walmart to fix even a flat e-bike fat tire. I'd be shocked to find out this employee wasn't aware of that product. Even if it is just a temporary solution or not. Regardless of the lack of welcoming feeling, I thank you for making me look this up myself so that I could save money and won't need to return to this shop again.