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velofix

5.0 (1 review)
Open • 7:00 am - 9:00 pm

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8 years ago

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Adventure Cycling

Adventure Cycling

(118 reviews)

$$

Adventure Cycling is an outstanding local shop, and I'm grateful to live close by. I've purchased…read morethree bikes from Eric and his team, and every experience has been excellent. They're consistently helpful whenever my bike needs work, always professional, and always willing to take the time to make sure things are done right.

Disappointing experience. My e-bike got a flat while riding with my son in the trailer. I know it's…read morenot the best area but I was hoping to grab an employee to take a look at the bike and see what quick options I had. I am not sure which employee it was but he approached me and I asked if he could walk outside with me to take a look at the flat. Annoyed by the request, he asks me to bring the bike inside to take a look. While I know this may be the way to inspect a bike, I am carrying my two year old son, so I am not going to ask someone to watch him, nor let him roam, while I unhook the trailer and wheel my e-bike into the store. Anyways, he does come outside and seems to quickly turn more annoyed that I do not know the size of my tires or what the exact issue is. He curtly says I'd have to leave my bike with him as he can't do anything about it right now, plus he sprinkles in a mention of a $40 charge for work on an e-bike not purchased there. I clearly didn't have the means to leave my bike right then and there so I said nevermind, and asked if they had any suggestions for a quick fix in the meantime. "Nope" was the response I got. Great...thanks... By the way, there is a quick fix. Slime or FlatOut are pretty cheap products at ACE or Walmart to fix even a flat e-bike fat tire. I'd be shocked to find out this employee wasn't aware of that product. Even if it is just a temporary solution or not. Regardless of the lack of welcoming feeling, I thank you for making me look this up myself so that I could save money and won't need to return to this shop again.

velofix - bike_repair_maintenance - Updated October 2026

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