I had a very unfortunate interaction with the owner. I had a less than satisfactory experience with…read moreone of the massage therapists, it was a very strange massage and was unlike anything I had previously experienced there. First the essential oils placed under my face gave me quite a migraine. I have a herniated disc in my neck which I acknowledge that sometimes that could be an issue but for me this has never been a problem during massages. For some reason she placed several, and I mean several, hot towels on my neck which was immediately pretty painful as this was heavy to be placed with heat on a herniated disc, no matter how healed. Then she quite literally covered me in lotion, like a ridiculous amount where I couldn't even get dressed, barely touched me and ran out of the room, almost before I could even ask her for a towel (I was literally drenched in lotion) and before the session was supposed to be over. So I was left in more pain plus a migraine with a shortened session and covered in lotion, and I did notice that she didn't greet me afterwards to offer me water and make sure I'm doing good like they usually do here. This was all very strange and bizarre, but I assumed maybe this had to do with inexperience and wanted to leave feedback as to why this wasn't the best experience, especially since this is a luxury service that wasn't cheap. The owner called me the next day, and she was genuinely one of the most hostile and unpleasant people I had ever talked to. I am not a confrontational person, and I do think I was being reasonable in leaving feedback. She called me and told me that there is absolutely no way that any of this happened, and that she "welcomes me to not return". I told her that this was unfortunate to hear because I had such positive experiences in the past there, to which she told me I didn't go there enough times to have that much of an opinion. She kept telling me that I am more than welcome to not return, and at this point I wasn't going to but I just wanted her to tell me directly that she was banning me from returning for having a negative experience. She was avoiding saying explicitly that I could not return, but she kept insisting I was welcome to go elsewhere. I told her I would probably leave a review of the situation, to which she said "well that's not very nice of you". I told her it's not very nice to ban me for expressing concerns with my session. She hung up the phone abruptly, and the next day another staff member called and offered to reschedule me with someone else. I politely declined. I also want to mention that the ramp to get in the door is extremely inaccessible, I am a wheelchair user and it's borderline hazardous the way it is oriented. If I am to open the door, I have to be on the ramp which is difficult, or the door will push me down the stairs. If you use a mobility aid or have chronic pain I would not recommend, not because of the staff but 100% because of the owner.

I was asked to arrive 15 minutes early to fill out paperwork. I got there and the paperwork took me…read more1 minute. It should be electronic (not paper) so I can fill it out ahead of time. I had a 1-hour deep tissue massage with Megan W. When she brought me back to the room, she reiterated what I had written down on the intake form. My goal was to get the knots out from my shoulders, back, and calves. After about 10-15 minutes, Megan asked me about the pressure. I said she could go firmer but I didn't notice a difference. I was hoping she'd get the knots out but the massage was relaxing. Shes also very professional. Before my appointment, I received 1 phone reminder and 3 text messages (before I typed STOP because I didn't need another reminder).

So many great experience...not a bad one yet. I maintained my membership, even during COVID…read more Appreciate the talented team and management. I had an outstanding facial service with Adriana. My skin was dull and dehydrated when I arrived, but what a remarkable difference afterwards. The facial massage was therapeutic, Adriana shared helpful skincare tips and made me feel relaxed and pampered after a stressful illness l- no rush. Hydrating facial was worth every penny I spent. My skin is back to glowing! Stephanie is 'second to none' when it comes to massages! Macy is gifted with troubled skin. My teenage daughter's skin was acne prone and Macy was so careful treating her with care. We are delighted that her skin cleared up beautifully, but Macy inspired her to care for her skin. Corinna asks for Macy every time!

I come here for facials. Stephanie M is amazing I always feel my best and I get compliments and at…read moremy age (64) I love that! Thank you

The stylists are very interested in understanding what is desired by the client. From my personal…read moreexperience I have been very pleased with the results of my hair cuts and styling. Evelyn

Margos' can't be beat for hair color and cut. It's an art and the stylists at Margos are pros!…read more Margo understands the chemistry behind hair color and it always comes out natural looking . No one but Margo will know that you color your hair! Margo's is a huge supporter of the Northville family. A salon that's been in business for 25 years is doing something right!

Love this hidden gem. Traveling back to the area. Was able to book a 75 minute couples massage…read moresame day! Lisa and Emily were great! We will be back

Lena did a very good deep tissue massage. She listened to my complaints and focus on those areas…read more Will I return? Yes, but I am seldom in the area.

Massages are supposed to be a peaceful, tranquil, and a relaxing experience. After just a few…read moreminutes into my massage, the client and masseuse in the room next to me began carrying on loudly with excessive conversation and laughter. When I asked the masseuse to stop my massage, I was offered ear plugs and asked if I knew how to meditate to drown out the noise. It was the first massage in 30 plus years that I had ever been offered ear plugs. The total disregard for my experience was beyond disappointing. I did speak with the manager the following Monday and was offered a rebate of 40%. I was also told that the rooms are not soundproof. I never expected them to be. I cannot in good conscience recommend this spa and will not return.

I purchased a gift certificate for my mother's birthday here. Sadly she said the services were…read moresubpar. She has had many, many facials her 86 years on this earth and told me the experience was lacking. Although everyone was very kind, the services she received were disappointing.

I had my first visit yesterday with Janet and could not be more impressed, not only with her office…read moreand the peacefulness it exudes but her professionalism and attention to what I needed! Janet took the time to listen to what I felt I needed and make sure that I was comfortable and received exactly what I needed! Thank you Janet I will be back!

I used to work at a massage school and I have had hundreds of massages. Janet is the best! Very…read moreintuitive. Great ambiance. Wonderful location.

Besides being so nice,Jessie is so talented! Color or cut, you can't go wrong! Thank you, Jessie!read more

Had a great experience at Salon Tre Bella with Courtney! She transformed my dry damaged hair to…read moresleek and healthy looking! Would highly recommend her. She gave me pointers on managing my mane. Very friendly and a nice clean atmosphere!

Such an amazing, relaxing environment. Staff is very knowledgeable and helpful. Very welcoming…read more I can't say enough good things. I feel and look 10 years younger

Awesome service! Amazing team! Fantastic results! Top-notch…read moreservice with a knowledgeable team Mohr, could you ask for?

What I like best was how easy it was to get a quick appointment (for me the same afternoon of my…read morecall) because of the number of therapists and the 7 days a week schedule with evening on all. You can also book through their website. My first visit was for energy adjustment of reiki as a treatment for severe leg pain and weakness. My regular doctor suggested it since what their western medicine could not help. I hadn't had any energy work in 3 years. Angela was very patient and understanding. We talked about what I needed and why. She was understanding of my late soulmate who stays close and is very protective. She asked EBS'S permission to work. She could even heard him. The session lasted 55 minutes. I came back a couple weeks later for a deep message therapy for the lower back and legs. This helped my legs more than anything else has. Afterwards she told me to rest and drink lots of water. I plan to come back again for the deep message therapy for the legs. I will be able to set up the appointment on the weekend and thru the website.

Mary K makes me feel very comfortable, the room essence is great and I received theeee best massage…read moreEVER! They eep getting better and better. I'll always go to Mary. Super nice office staff too!

My regular place was booked out for a while so I decided to book a facial at ME Northville with…read moreHolly. I was very pleased with the facial, Holly did an excellent job and gave me a ton of great tips. Pricing was very reasonable and the facility is nice enough. I was just a little bit irritated by how hard the desk staff was pushing a rebook in 3 weeks (who gets facials every 3 weeks?!?) and a membership under the guise of "no pressure" when I clearly stated up front that I was not interested. I generally avoid chains like this because I don't like to feel pressure to join their programs and I was a bit put off by that.

I have been a member for years. I enjoy a membership service that allows me to prioritize…read moreself-care. There were leadership changes early this year that I was hoping to push through but unfortunately it's not something I can continue to support. The new owners have implemented a new tipping system that costs the customer more money versus putting more money into the pockets of the service provider. All of my favorite people have left, which is usually a reflection of management. When my service provider is running late, I'm never told in advance. Unfortunately, I have to be on time and if you aren't on time that eats into your service time. Appointment after appointment I'm left waiting for services to start on time. Something I have noticed with the n current leadership change. I have shared this feedback with Massage Envy staff as well. Hope they listen or they will continue to be impacted by customers looking for a new place.