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    VELJRÉ

    5.0 (1 review)
    Open Open 24 hours

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    6 years ago

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    Roxx - Streetwear

    Roxx

    2.0(7 reviews)
    3.4 kmJamaica

    It has party gear for women (not really for plus girls). But if you looking for an outfit to party…read morein they are an Option.

    Would give 0 stars if I could. ROXX on Jamaica Avenue has the worst customer service, for returns…read more They are only super nice when you come in to purchase items encouraging you to buy more stuff. So greedy! BUYERS BEWARE: they only accept returns within a narrow 7-day window, you MUST have the original receipt--NO EXCEPTIONS, and there are absolutely NO REFUNDS!!--just store credit. This policy is so outdated. This further substantiates just how greedy they are!! To make matters worse, they don't even have fitting rooms, so you have to hope things fit or change in your car. I don't live nearby, so this was a hassle. Returning items is another nightmare: you're treated with suspicion, checked at the front door, and asked to leave your bags by security. They don't even give you a bag to put returned items in, treating you like a criminal for returning items because they don't fit. The clothes are cheaply made and tore when I tried them on. And to top it off, they have two stores that apparently don't communicate, so each one pushes you to the other, "HOT TOPIC" for exchanges, because one store doesn't carry much of my size when I attempted to exchange items, they have little inventory in one store, and more inventory in the other. This was hands down the worst shopping experience I've ever had in my life they need to stop being so darn greedy & nasty!! BUY AT YOUR OWN RISK because some of the clothes may be cute but prices are jacked up and the quality is worse than fashionova... good luck, with returns and having to travel to both stores to get your credit back and they will give you a major hassle if the item was brought in the other store to get credit causing you to be a human YO-YO traveling back and forth between their stores. Lastly, They open when they feel like it--Sunday? Try 1 p.m. or later! Honestly, ROXX, this isn't retail; it's an obstacle course. I had enough not worth the experience AT ALL, hated dealing with them.

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    Rehana's Exclusive Designs - What I showed I wanted

    Rehana's Exclusive Designs

    4.3(15 reviews)
    2.5 kmJamaica

    The owner and her daughter were very rude when we simply expressed our disappointment that our…read moreorder is coming in later than the date that they had anticipated. Instead of at least acknowledging the inconvenience for us, the customer, or providing an explanation, we were told to talk to Trump and blame him for the tariffs. They lacked accountability. We were told that they have many other customers and that the world does not revolve around us. Their remarks were very upsetting and grossly unprovoked. The daughter kept repeating "she'll be aight" in response to my mother walking out of the store due to their lack of empathy and professionalism. She was well aware of how rude she was being because she admitted that she would not let anyone talk to her own mother like that. The owner dramatically exaggerated that things happen in life and stated that she could have had a heart attack which would have really stopped us from getting our order. She believed she did not do anything wrong because she was being calm and stating that we can we check the cameras and recordings for proof. The owner also expressed that running the store is too much for her and that she's thought about closing it down. When we said we'd leave a poor review due to their lack of empathy and poor customer service, the owner replied that "bad things happen to bad people", basically foretelling our misfortune. It was really unprofessional overall. Our disappointment as customers was met with hostility and defensiveness. I wish we read the reviews before purchasing from here. They take your kindness hostage once they receive payment. No quality of clothes is worth that level of rudeness. I would not recommend this place to anyone.

    I love to shop here. its family owned by Rehana and her daughters. they are beautiful people, I…read morelove their attitudes and vibes, they make me feel as if I was already at the function when trying on the clothes! Rehana and the girls always get the best outfits for me and my daughter! We get lots of compliments whenever wearing her outfits. I would never shop anywhere else for my Indian outfits. You have to go there to shop for your Indian outfits and most of all they have your size! and if they don't have it they will order it and make sure you leave with an outfit! That is one of the things I love about this team.

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    Windsor

    Windsor

    3.7(3 reviews)
    5.2 km

    I visited Windsor this morning to return two dresses. I had already completed the return process…read moreonline through customer service and was given a QR code for an expedited in-store return. The cashier, Arianna (hopefully I'm spelling her name correctly), was amazing -- friendly, professional, and welcoming. She made the process easy. However, what appeared to be the manager approached during the return and asked Arianna if she had inspected the items. I stated clearly that the dresses were brand new, tags intact, and I had just removed them from the plastic while waiting in line. The tone and approach felt unnecessary and uncomfortable. Additionally, this same woman was near the entrance adjusting merchandise when I walked in and did not greet me at all. First impressions matter. My online customer service experience was excellent, and I'm glad I initiated the return beforehand. Unfortunately, the in-store interaction with the manager made the experience feel tense and unwelcoming. I will likely be reaching out to a district manager to share this feedback, as customer service at the leadership level should reflect professionalism and courtesy.

    I visited this location for the first time last week and I had the best experience. Raymond…read moreassisted me and a few others at the same time. he never got overwhelmed or left us hanging, he stayed on top of everything. I would definitely recommend this store to everyone, and Raymond deserves 5 stars for his great work.

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    VELJRÉ - womenscloth - Updated May 2026

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