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Jamaica, NY

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Rehana's Exclusive Designs

4.3 (15 reviews)
Open • 10:00 am - 7:00 pm

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Eliana H.

Quick Version: Poor customer service & overpriced items. - I was recently part of a wedding where everyone in the bridal party got their ceremony outfits from this store (along with the bride & groom getting additional custom outfits for other days). You would think that after getting multiple customers from one event, the staff would be a little more sympathetic to any issues that would arise with said outfits. Instead of any kind of empathy, when our bride's lehenga zipper broke on the day of the wedding & she reached out to the staff about a solution, she was sent some of the rudest messages I've ever seen from a business. Customer service is not their strong suit at all. The bride has already posted all about her terrible experience so without going into too much detail on that, I will say that the way they responded to her proved my suspicions that they only care about making a sale. Many of our outfits were unstitched which at the time of buying them, we were told that they're so beautiful and such great quality. I purchased an unstitched lehenga worth $300 and used their seamstress, spending another $70 on alterations. I was unsure about the outfit because I didn't think the quality was worth as much as they were charging but as I've always heard that this store is expensive, I figured that's just how it goes. I felt like they were pushing me to purchase this outfit even though it didn't really look that amazing j & I wondered if they genuinely liked how it looked on me or not. Regardless, I made the purchase. (I will say that the owner was very accommodating with me regarding payment as I didn't have enough cash on me at the time. For that, I was super thankful.) Upon picking up my outfit, the seamstress was not there so I was unable to try it on in-store & make sure everything was good but when I tried it on at home, the zipper for both the blouse and skirt immediately split apart. I reached out to the seamstress on my own and had it fixed because something told me not to go back through Rehana's. Since then, I've learned that if you have an issue once you've paid, it's no longer their problem. This is the point where everybody else in the bridal party started having issues with their outfits. Sizing was off, zippers were breaking, and more. Then they told my friend (the bride) that unstitched outfits are garbage quality which strikes me as kind of odd -- why would you sell anything that you call "garbage?" And why did you tell us the unstitched outfits were so amazing if they're not good enough for you? I kept thinking that they would never wear these outfits themselves. They're just out to make a sale by any means necessary. Unfortunately, I can't recommend this business to anyone because even though you might find something nice within the store, there's no telling what kind of service you'll receive. If you end up having an issue, you might get told off & judged. Their responses that I saw with my own eyes were so off-putting that I could never spend money in this store again. It's honestly a shame. I'll keep ordering my unstitched outfits online or shopping elsewhere within the community.

Mens Kurta!
Andrew D.

Always helpful and have exactly what you're looking for. The staff is very friendly and accommodating. Great quality clothing, one of the best things about RED is the bridal clothing. They can customize to any color scheme you have in mind and their packages includes all accessories needed. Would definitely recommend and shop again for any future needs.

What I showed I wanted

I provided pics of exactly what I was looking for and was assured I'd get it. They were informed of my pregnancy prior to placing my custom order and told me not to worry about it. I placed my order in December after the mom told me to come back in December as she was getting 2024 bridal collection, I didn't find anything that I liked and provided pics of what I wanted. The outfit I ended up with was beautiful but just not what I asked for. The neckline was too high, the sleeves too long and no elephant cutouts, and the boobs were awkward. When I voiced that to Alicia she told me there was nothing they could do about the top since I was a little over a month out from my wedding. At the end, a week before my wedding the mom told me they could have remade the top for me. I had also purchased 2 unstitched for my mehendi and haldi night. Salma, the seamstress who works in their basement was recommended as being the best and stitching beautiful. I went back 4 times for one outfit because Salma couldn't get it right. I was more than patient and understanding and gave her numerous opportunities to fix the issues but a week out from my wedding I lost my patience. My mehendi outfit did not fit, it was too big in some areas, too small in others and the skirt was uneven. Salma also spoiled my haldi outfit. I was lucky enough to find the same outfit in their inventory which they switched out for me. I took my outfits to another seamstress they recommended and my bridal outfit had more issues than I knew. The top I was told was poorly made and had to be cut from the bottom which would mean losing some design, I was already frustrated because the shirt wasn't even what I asked for or showed pictures of. The skirt didn't fit and was too long and had to be taken care of as well. I had to give up my sleeve from my mehendi outfit because the prior seamstress did such a poor job. The new seamstress was a god send and stitched my haldi outfit beautifully, did her best to fix the mehendi outfit (I had to give up my sleeves) and she made my bridal top wearable and fixed my bridal skirt. On the DAY OF MY WEDDING the zipper on my bridal skirt broke and when I messaged Alicia she instantly blamed the size of my belly. The skirt had more than enough room to fit my belly. They wanted me to take it to the seamstress to fix and I couldn't, I had photography and my ceremony. I couldn't have anyone take the skirt for me because I didn't get dressed until after hair and makeup. I had no time to take pictures and go to the seamstress and be back in time the ceremony. Alicia stated my unstitched wasn't fitting the way I wanted because the quality of unstitched is garbage BUT yet the outfits were recommended by the owner. Why are you selling garbage to your customers? The unstitched fit perfectly fine once a competent seamstress worked on it. For my husbands sherwani, I requested our initials be placed in the design on the back and provided a pic of how I wanted it and was told they'll do it but they didn't. I ordered a kurta for my 5 pound puppy and even though measurements were done by Aleeya it was too big when it arrived. Although we spelled my puppies name to Aleeya who wrote it down, it was spelled wrong. She told us not to worry she'll remake it and have it overnighted, we didn't get it until the day before the ceremony and it was too small. Alicia tried to place blame on me stating that I told her sister to make it an inch smaller, when Aleeya remeasured him and said she'll go an inch smaller. I made the mistake of trusting that they knew what they were doing. They talk bad about Nazrana, but claim they could give you the same thing for a better price but in reality they can't. The mom also told me when as Alicia stated I was "crying like someone died" (the week before my wedding when all my outfits looked like a joke) that I didn't want to pay nazranna's prices when I had an appointment to go back to nazrana but Aleeya assured me they can do the same thing. I regret not going with my first choice but won't make that mistake again; especially since my sister and cousin will be looking for bridal outfits--they're 100% aware of my experience.

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3 years ago

Best of the best service always great selection is wide and the value is perfect I would definitely recommend always first.

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Review Highlights - Rehana's Exclusive Designs

“Alicia and Aleeya were also nice enough to suggest local eateries for lunch!”

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Men's Wearhouse

Men's Wearhouse

2.1(98 reviews)
3.3 mi•Forest Hills
•$$$
Walk-ins welcome
Available by appointment

Men's Wearhouse is a national men's clothing chain with hundreds of stores throughout the country…read more They nearly went out of business a few years ago but bounced back. Their online business saved them from Chapter 11. They operate under Taylor Brand. I have been shopping MWH for decades and found some amazing outfits at the store or online. Aboud is my absolutely favorite label at this store. Everything he designs is superb. The return policy is amazing, the service at the store is superb and the sales staff is attentive and friendly. The manager is very professional and attentive. The Rewards program is particularly appealing since everything you buy, has rewards point. You can easily mass up enough points to get lots of free stuff. The alterations program is superior in that once you pay for the first alteration, they will alter your garment for free if you loose or gain weight. Parking is free at the lot if you get the ticket stamped. Easy curbside parking is available in the morning. Try them out and give me a thumbs up if you agree with my review.

I bought a suit for my daughter's wedding at Mens Warehouse (Forest Hills). I stood for a fitting…read moreand paid for some minor alterations to the pants and jacket. Once at the wedding I realized that the jacket turned out to be too tight and I had to leave it unbuttoned all night-for pictures and all. Also, the pants were returned to me from the tailor at Men's Warehouse with a double crease. I went back after the wedding to get it fixed but was told by a manager that I had to dry clean the suit before any further alterations could be performed. I followed up and came back after dry cleaning the suit, only to be told that the jacket could not be altered to fit me. So 3 trips to Men's Warehouse later, an ill-fitting suit and $600 in the trash-with a suit I can't wear anymore, I think I'll cut my losses here -- lesson learned. My advise. . . . stay away from this business.

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Men's Wearhouse
Men's Wearhouse
Men's Wearhouse

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Best Total Wedding Plaza

Best Total Wedding Plaza

4.5(69 reviews)
3.8 mi•Bayside
•$$

My experience with Elizabeth and Mrs Lee at Best Total Wedding Plaza was great! When I first went…read morein, I was really impressed with the time and attention they gave me. I ended up finding my dress at another shop, but I called them up and they offered me a price match and a 10% discount since they worked with the same retailer. The free alterations and working with the mother/daughter duo definitely led me to giving them my business. They were very accommodating with COVID and let me know the status of my dress and checked in with me about my wedding date and any changes. Once my dress came in 2.5 weeks before my wedding, they did the alterations in just a week. I was so impressed. Elizabeth is so sweet and great to chat with on the phone. I loved working with them and LOVED my dress so much. I was so happy with how everything turned on. I could not recommend this shop enough! Also, they took great safety precautions with mask wearing, social distancing and limiting the number of people in the shop. I really appreciated that!

I am so grateful to have found Best Total Wedding Plaza. With only two months until my wedding day…read moreand a tighter budget, I didn't think a designer gown was going to be an option for me. My best friend discovered they were having a sample sale, and we booked an appointment during a weekend trip to New York. From the moment we arrived, we felt completely welcomed. We had the entire shop to ourselves, and Liz, who assisted us, was incredible. She pulled dresses that fit both my style and my budget, made us feel so comfortable, and created such a relaxed, supportive, and fun environment. To top it all off, I found the dress. It was nothing like what I thought I'd choose, but the second Liz finished helping me into it, I had that unmistakable "this is the one" feeling. I returned twice for alterations, and every time, Liz was just as warm, kind, and attentive as during my first visit. She truly made the experience special from start to finish. I can't say enough wonderful things about Best Total Wedding Plaza. They helped me find my dream dress and made the entire process feel joyful, personal, and stress-free. Highly recommend!

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Best Total Wedding Plaza
Best Total Wedding Plaza - Beautiful wedding dress!

Beautiful wedding dress!

Best Total Wedding Plaza

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Runway Couture

Runway Couture

2.7(43 reviews)
13.6 mi
•$$$$

I need to give this place 5 stars based on customer service alone. I had been searching for a dress…read moreto wear to my brothers wedding for weeks before I stumbled on this place, so I really had a good number of places to compare it to. Alissa was wonderful and I highly recommend asking for her. She took me to three different racks of dresses, picking out ones that tailored to my taste, as well as others she thought would compliment my figure. But most importantly, before each rack, she let me know the price range of the dresses. Countless times I had tried on dresses and fell in love with them, only to find out they were way out of my budget. I ended up choosing the first dress I tried on, one that Alissa personally picked for me and I couldn't be happier. My dress arrived within a week, and I am already happy with how the first fitting turned out. They also have a selection of hand painted dresses that are really beautiful. They start around $1000, but the craftsmanship is artfully done and unique, so no two dresses will look the same!

The dress I ordered was absolutely beautiful. Went for my 4th fitting and was told the dress wasn't…read moretouched and asked me to sit and wait for two hours while they worked on it . I got robbed with alterations and was and was charged $1400 and had 5 fittings before they got it right . Last fitting , they were sewing the dress while it was on me . Noelle is amazing but the owners are beyond rude and awful . Told me one thing and did another . I would never go back here

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Runway Couture
Runway Couture
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Fantasy Boutique - Visit this store for beautiful, high quality dresses. Dresses here are HALF THE PRICE than Fantasy Boutique.

Fantasy Boutique

2.1(7 reviews)
5.6 mi

I went in today to find bloomers a specific undergarment for girls for their christening. As soon…read moreas I walked through the door I was greeted by an employee who said she was available if I needed anything. Quickly told her what I needed and she was able to find the variety of bloomers available bought 2. The price is reasonable. I had been here before dress shopping and I recall they were also helpful and courteous. I am actually shocked that they have bad service reviews. I can attest that this year probably management has changed.

Fantasy try more like Nightmare Boutique. Let me get right to the point. STAY FAR AWAY from this…read moreplace. Zero respect for customers!! Luckily we were treated poorly which resulted in us leaving with no dress. This was OK because a few blocks away is another business selling the SAME DRESS FOR HALF THE COST. Visit Lovely Kids at 94-13 Roosevelt Ave. For all the native Spanish people that live in the area or want to come here to shop: Prueba de Fantasia mas como Nightmare Boutique. Dejame ir directo al punto. Mantente lejos de este lugar. Cero respeto por los clientes!!! Por suerte nos trataron Mal, Lo que nos llevo a irnos sin vestido. Esto estuvo bien porque a pocas cuadras de distancia hay otro negocio que vende la MISMA VESTIMENTA A MEDIO COSTO. Visite Lovely Kids en 94-13 Roosevelt Avenue.

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Fantasy Boutique - Walked away with the same dress at this location for half the price.

Walked away with the same dress at this location for half the price.

Fantasy Boutique - These are the undergarments worn underneath the christening gown.

These are the undergarments worn underneath the christening gown.

Fantasy Boutique - This is the stores WINNER and representation. This is the same idiot that will disrespect you your child and the experience

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This is the stores WINNER and representation. This is the same idiot that will disrespect you your child and the experience

Rehana's Exclusive Designs - accessories - Updated October 2026

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