Superb service. The owner, Nancy, and Ervin really took good care of us. They made sure…read moreeverything was on point. They custom fitted and tailored the suits such that everyone in our groom's party looked magnificent. One of our groomsmen misplaced his rental, but Nancy was kind enough to work something out with us. I would definitely recommend her to friends.

Courteous service. Attentive to customers needs. Pleasant to work with…read more Came here to rent a tuxedo for my son's upcoming prom. The staff was super nice, supportive, and attentive. Made my son feel super comfortable. We weren't rushed and got top notch service.

The best price of all the studios I had looked at. It turned out to be very good photos. They very…read moretook their time to take photos and make up for you. They have all kinds of weddings dress for you to try on.

I'm so glad I found Dream Wedding on 150th. After a stressful experience elsewhere where they…read morecanceled on me last minute, working with Sue was such a relief. She was patient, attentive, and really took the time to understand exactly what I wanted. I never felt rushed, and it was clear she values each client's experience. And she did not overbook, which made everything feel calm and well-organized. Bobo, the owner, was also very transparent about pricing from the beginning, which I really appreciated. There was no pressure or uncomfortable conversations...just straightforward, professional communication. Most importantly, she is very skilled. She enhanced my look in a way that felt natural and polished, and I felt confident the entire night. If you're looking for someone reliable, professional, and talented, I would highly recommend Sue!

My experience with Elizabeth and Mrs Lee at Best Total Wedding Plaza was great! When I first went…read morein, I was really impressed with the time and attention they gave me. I ended up finding my dress at another shop, but I called them up and they offered me a price match and a 10% discount since they worked with the same retailer. The free alterations and working with the mother/daughter duo definitely led me to giving them my business. They were very accommodating with COVID and let me know the status of my dress and checked in with me about my wedding date and any changes. Once my dress came in 2.5 weeks before my wedding, they did the alterations in just a week. I was so impressed. Elizabeth is so sweet and great to chat with on the phone. I loved working with them and LOVED my dress so much. I was so happy with how everything turned on. I could not recommend this shop enough! Also, they took great safety precautions with mask wearing, social distancing and limiting the number of people in the shop. I really appreciated that!

I am so grateful to have found Best Total Wedding Plaza. With only two months until my wedding day…read moreand a tighter budget, I didn't think a designer gown was going to be an option for me. My best friend discovered they were having a sample sale, and we booked an appointment during a weekend trip to New York. From the moment we arrived, we felt completely welcomed. We had the entire shop to ourselves, and Liz, who assisted us, was incredible. She pulled dresses that fit both my style and my budget, made us feel so comfortable, and created such a relaxed, supportive, and fun environment. To top it all off, I found the dress. It was nothing like what I thought I'd choose, but the second Liz finished helping me into it, I had that unmistakable "this is the one" feeling. I returned twice for alterations, and every time, Liz was just as warm, kind, and attentive as during my first visit. She truly made the experience special from start to finish. I can't say enough wonderful things about Best Total Wedding Plaza. They helped me find my dream dress and made the entire process feel joyful, personal, and stress-free. Highly recommend!

I had a wonderful experience at Rahel! I did my engagement photo shoot here - both in their indoors…read morestudio and outdoors in Brooklyn. It was such a convenient one-stop shop - they have dress/tux for rent, hair&makeup artists on site, as well as a photographer. For the engagement shoot, we got the whole package here and are very pleased with how the photos turned out. We are also going with Rahel for our wedding - hair & makeup and renting a dress/tuxedo.

Will try to give my honest feedback from my experience with Rahel. I got the entire package from…read moredress, makeup, and photography. I will say I had a great experience with hair/makeup and dress but photography was such a horrible experience. We saw sample pictures beforehand and decided to go with Rahel but the pictures we actually got were no where near what we were given. I will preface and say that we were pre-warned that we were double booked that day and were not going to get the main photographer,however, I am not just upset at the quality of photos but just the lack of professionalism that followed. We ended up taking studio photos that day with the main photographer which actually were edited and came out nice, however, the pictures taken at the venue were terrible with the other photographers. Many of the pictures looked like we were inside a club due to horrible flash. Many pictures we were washed out with flash directly in our faces. Not just that but barely none were edited. We just got a photo dump of nearly 7 gbs of just raw pictures. We hired photography to get professional pictures but we just ended up with a photo dump of just raw photos and terrible ones at that. The worst part is I tried emailing the group about my concerns 3 times with NO response and am just amazed at their unprofessionalism with their clients. I guess once they have your money they just have no regard for you. If at least there was some dialogue about the situation I don't think I would have been as upset but the fact that before the wedding they were very responsive to the silence that followed afterwards is just what is very upsetting.

Visited charisol almost two years ago to try on some wedding dresses. I was pulled in by the raving…read morereviews and the fact that there was a bridal shop so close to home. I believe I was helped by someone named Kimberly. I was given a questionnaire to fill out and then she selected some dresses for me to try on. My friends and I were able to peruse the collection and find dresses as well. I wasn't sure which style would fit me the best so they were able to help me narrow it down. The bridal attendant was so patient and kind. She really knew which style would fit my body the best and from that visit I knew I wanted a dress that was very fitted and in an A line shape. My friends took a ton of photos so that was very helpful to see which looked good on me. I also tried on a lot of dresses. Fast forward almost two years later and it's my friend looking for a wedding dress. We arrive for an appointment and are met with someone named Vicky. She was ok, a little pushy and didn't really give me the same vibe that Kimberly did. There was a form again to be filled out but since the venue was not determined she suggested that it would be better to find a dress after. A nicer way to approach would have been to not state that at all because it felt like she shouldn't be trying on dresses to see which style fits the best. So currently they only allow 5 free dresses to be tried on. Anything more than that requires a payment of $20 for 5 more dresses. Also mentioned everywhere on the walls were no photography unless it's a say yes to the dress. Um, how are we suppose to help our friend see how she looked like in each dress? Also when I grabbed a dress to pick for her, Vicky snapped telling me to put it down and to listen to her. I didn't really feel so comfortable going around picking out dresses for her after that. At the end she stated that she also does makeup and is available for wedding services too. Overall, if I were the bride again and went through that type of customer service I wouldn't be too compelled to come back after all the new ways of the business.

NEGATIVE -----TEN STARS. BEWARE…read more Future brides, If you want a Drama-free wedding, I urge you to NOT make this your bridal shop. LOOK ELSEWHERE. There are PLENTY of bridal shops that will carry just the same brand and variety of gowns with BETTER staff, if not more. I purchased a wedding gown from Charisol Bridal and the store's own tailor had completed a hemming job on my dress on my sleeves and the bottom of the skirt. Dissatisfied with the job they had provided me with, I decided to pick up the dress from Charisol Bridal to have it looked at by another independent tailor. Upon trying the dress on at the new tailor's, I noticed the hemline at the bottom was uneven with a portion of it at the front shorter than the rest (SEE PHOTO). I also found a stain on the front of the dress even though I have not taken the dress out of the original bag until that time. I reached out to the manager at Charisol Bridal who told me that there is nothing she could offer to mend the issue rather than to "listen to [us]" over the phone. I asked for a better solution and the manager later called back offering two solutions for the problem: 1) provide me with the refund for the tailoring job, which is $450 OR 2) order an entirely new gown from the designer. I opted to get the full refund of $450 for the tailoring since the wedding was very close and I will be out of the country for a full month before then. The manager was made aware and had agreed to refund me a full amount of $450 + any cleaning fee for the stain. She proceeded to take my credit card number down for the refund which I provided. I was contacted the day after (today 4/12/19) by "Mike" from the shop (owner) saying that this is not their responsibility and that they have contacted the designer for a new dress. I was very upset and dissatisfied that 1) they did not offer me the refund that they had offered even after taking my credit card information over the phone 2) they have requested a new dress to be shipped from the designer fully aware that the bride will be unavailable and WITHOUT ASKING ME. At this time, I am left with a bill from my new tailor of $700 to undo all the previous tailoring done at Charisol Bridal and to tailor the dress all over again with Charisol Bridal Boutique refusing to refund me any money for the botched tailoring job they had done. UPDATE: just called the shop to make a quick visit at the shop to resolve the issue in person, my mom started the conversation pleasantly, then Mike the owner asked "What do you want for your wedding?" and when my mom began to answer, he cut her off constantly, infuriating my mother. My mom asked "why do you ask us what we want if you are not going to listen?" he replied "resolve this matter on YOUR OWN" really? my mom got upset, things got heated up and then he started accusing my mother of using INFORMAL KOREAN LANGUAGE. Done with even trying to put up with their refusal to admit to their own mistakes and failing to give us the refund they verbally agreed to (this is held against them by the Better Business Bureau). I have screenshots of all texts we have exchanged. Anyone, please feel free to contact regarding my experience.

Susan and her team were amazing! Two weeks before her wedding, my daughter sobbed in the fitting…read moreroom of a tailor's shop. Her beautiful dress looked all wrong. Some of the problems were obvious and others were hard to pinpoint, but the effect was a mishmash. My daughter called Susan and after several reassuring texts, made an appointment to come into The Wedding Dresser. From the get-go Susan understood what was wrong & how to fix it. Her team went to work. The dress was how it should have been - masterful work, a talented team, and able to pull it all off in record time!

The owner of The Wedding Dresser, charges high prices for reasons I cannot comprehend. I brought my…read moredress to Susan and agreed to pay her $1600 for quite a few alterations. I asked to stop the alterations because I could not afford to move forward. Susan said no problem and that the hem was done. When I picked up my dress, the hem was not finished, only the inner layers of the dress had been hemmed and they'd been hemmed WRONG! They were ascending rather than descending. This incorrect hem cost me $750 (1/2 of the total which is very high pricing!) but because I did not have an itemized receipt (though I asked for one) that price shocked me. The top layer was the shortest and they got longer from there so they were ascending rather than descending which is not how I brought the dress in or how wedding dresses are supposed to be hemmed. I called Susan, assuming it had to be a mistake, but she refused to fix her mistake. I found a seamstress to complete all alterations for 1/8 of the price. Susan had google remove my review threatening to sue me for defamation and extortion but I don't want her money, nor did I ever threaten her or lie. I just don't want others to have the experience I had. Google is biased and sides with business often. Customer service is all I ever asked for and wanted, a simple apology, any kind of offer to adjust the incorrect hem would have been more than enough.

Lady owner is a gem. Handwoven work & immaculate designs…read more Rentals are pricy, but haggle at your discretion. From what I've learned, the lady has been here since the 90s. Recommended.

Not a great experience, would never recommend to anyone. We paid extra to have a custom size hanbok…read moremade for my mother for our wedding and the size was completely wrong. The skirt was too long no matter how much we adjusted the straps and it also came with a huge stain on it that we didn't see until the day of the wedding because we thought it would be clean after picking it up from the business. The hanbok jacket was also way too short. It almost didn't cover the part of the skirt that covered my mother's chest. Having to pay extra money and not get what you ordered and it be dirty is extremely unacceptable and disappointing. When my husband and I told her about what happened she didn't say anything but "okay" and laughed a little. I definitely don't recommend this hanbok place.

A Friendly and a very kind owner. Have bought 4 sets of…read morecustom-made Hanbok here a year ago. Came back here on Monday to alter and exchange two of the Hanbok and she's still friendly and professional as ever! And she remembered us. Amazing customer service! Thank you!!!!!

5 years later we went back to Assi for our baby's first birthday celebration! There are so many to…read morechoose from but she went above and beyond to source a new hanbok for our little one in the specific color we were looking for and, do I even need to say how great it looked?! We love Assi and will visit again and again for all our hanbok needs. We are so thankful for making our day extra special!

I had an exceptional customer service experience working with Sam. He went above and beyond to make…read moresure that I have everything I need for my wedding. I cannot say enough good things about Sam and how attentive he was with my tuxedo fitting experience.

Where to begin. This place needs a full revamp of employees. Especially the manager who is rude and…read morecondensing. He will talk over you. Our wedding to TOMORROW 9/25/27 and I'm sitting here in the store as they hem the pants for the GROOM !! We came on Wednesday night when we got the text saying that the suits were here in the store. We came to try them on and my father Sue was two times too small both shirt, jacket and vest and they tried to say that nobody buttoned the actual suit jacket. My fiancé's suit the pants were too long. The jacket was too long. The shirt did not fit. They had the wrong color tie and the wrong shoes. We were told to come back on Friday as things needed to be reordered.