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    Velasquez Bros

    3.0 (2 reviews)

    Services - Velasquez Bros

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Velasquez Bros Photos

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    8 months ago

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    5 years ago

    Never in my life have I seen an established car repair business that only accepts cash. Something shady going on here.

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    Preferred Automotive - Repair bill receipt

    Preferred Automotive

    (22 reviews)

    Also known as Preferred Emergency Towing & Recovery. Check out their reviews they've been ripping…read moreoff people for over 5 years. Please take the time to go to this link, fill the form out and send it in. The Illinois Commerce Commission of Police has a name for these people and its, "shysters". They have been investigating them for years, so please take the time to complete the report. https://icc.illinois.gov/api/web-management/documents/downloads/public/mc/safety%20Relocator%20complaint%20form.pdf The report looks like my picture here. Do not use this company. They RIPPED OFF My Mom for $400 for a 9 Mile tow. We were quoted $125 plus $3 dollars a mile. When they arrived at my mom's house (mom is 81 years old) they hooked up the car on the flat bed and then, demanded $400. My mom told him that is not what my daughter said she was quoted. My mom told him to take her car off the tow. The driver refused. My mom felt stuck, I was on a plane on my way to Arizona and couldn't take her call or help her, so she handed the driver a credit car. He refused the card and told her she needed to get cash. My mom had to pay him cash. In addition the driver REFUSED to give her a receipt, so she can't even get reimbursed from her insurance company and when I try to call them they hang up on me. The probably do not give receipts because they are probably not reporting the income to the IRS. I will be reporting that possible issue as well!

    Horrible shop! Run! I waited 2 weeks to have an AC compressor put in only to find out they never…read morevacuumed purged system which caused AC failure damaging system I need another new one. Calling them was a run around passing the buck and noone would help me to redo their slop job. Extremely busy they do NOT value their customers or stand by their work.

    Velasquez Bros - autorepair - Updated May 2026

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