This is a beautiful historic building that's still a functioning post office. It's iconic, it's…read morebeen in many television shows and movies so it might strike you as familiar when you visit. I do recommend a visit, it's also the Federal Building. It was designed by architect Henry Whitfield (Dale Carnegie's brother in law) in 1915 near the very beginning of U.S. postal service on the islands. Maybe the USPS is one positive in an ocean of colonial oppression. It was one of the first reinforced concrete buildings on this island (local architecture used less permanent materials)/ The grounds are lovely using lava rock for walls and local plants for decoration. The tall palms were planted by the American Legion after WWI to honor Hawai'ian citizens who perished in that war. I got stamps here to put on postcards, but I'll bet hardly anyone reading this knows what that means.

Terrible service. They do not have priority mail empty boxes available for use. You have to wait 30…read moreminutes in line to get a box so you can package your things then wait in line all over again. I tried to let them know they're out of boxes and asked fir one and very nasty lady me. Ext time I want an empty box I need to wait in line. Like I was trying to jump the line for something that should have already been available to their customers. No wonder the USPS is failing. No wonder at all.

Customer service is superb! They made us feel welcomed and comfortable. It was a quick but…read morecomfortable appointment. The office was well ventilated and clean. Staff were very helpful and pleasant to me and my husband.

The state building is located in downtown Hilo, right near the second most important establishment…read morein town: Kawamoto Store This is generally where you'd come if you're planning on applying for a state job or want any sort of state certifications for things. They administer TB tests, do fingerprinting, and all sorts of other things. The building and grounds are maintained very nicely, despite things being a bit dated. That's just kind of what you get with most government agencies around here. Naturally, their parking lot is all metered. That's sort of annoying if you don't really carry around spare change. I'd truly be boned if I didn't have a huge cupholder full of change from going through fast food drive-thrus. All in all, it's a very boring building and if you ever have to be there, it's probably not going to be the highlight of your day, but it is what it is. And for what it is, the place is just fine. I know, a glowing review haha. It's a boring government building, cut me some slack!

Very pleasant experience to enroll in the TSA PreCheck program here at Universal Enrollment…read moreServices in Hilo Hawaii. Our GPS took us to the correct building, but the street number was not easily visible. After a quick visit to a business close by, we were told that indeed we were at the correct place, the Hawaii Business Center building. Attaching two photos that may help other customers. The office is on the second story. Our 2 appointments were spaced at 15 minute intervals, but we were out of there in less than 30 minutes. The agent was very pleasant, helpful and efficient. Parking worked out very well, there is a lot to the right of the building, and there was no meter charge.

Made 3 appoinments, ahead of time, drove all the way from Kona side with a sick baby. got to our…read morescheduled appointment only to be yelled at to wait outside NOT in hallway, waited almost 1 hour past our first appointment, with our sick baby throwing up outside. 3 walk ins got to go in before us and wait in the cool air condition ontop of beibg ignored and yelled at, we NEVER GO OUT SCHEDULED appointments but the 3 walk ins got to do finish their NON SCHEDULED TASK waaaaay ahead of us. F N UGLY RUDE LADY NEEDS TO BE GONE. So bad and disrespectful. I had everything and she still took the 3 walk ins b4 me

This place has gone through several updates since I first went here as a youngin. The locals are…read morerespectful and courteous of each other when the line gets long. The workers are proactive and courteous as well keeping the facility looking professional. New paved road and nice convenient recyclable area is friendly to all vehicles. Hopefully the electronics recycling area can be updated with a structure to shelter turn ins.

Oh no what could you improve? How about some signage for the different trails. You sent unknowing…read moretourists on a journey through hell and caused us to miss a sunset we drove an hour to see. Who creates trails for visitors without any signs? Let's get our heads out of the dirt people.

I totally 100% agree with another fellow Yelper that I'd give this place 1M stars if I could!!!…read moreThis is such an amazing life experience and a MUST when you visit the island. Please go.... You will be in love with what you see. I am still in awe over the experience!! The sky was absolutely beautiful with all the stars and seeing the Milky Way. Just wow!! Helps to put into perspective just how amazing God is with his creation! My only regret is I wish I had a better camera to have taken better pictures to remember what we saw and share with others. Gets really cold so bring your jacket!!

Gretchen in the children's part of the library is a cruel and inhumane person. Patience, Peace, and…read moreRESPECT are the qualities we need in a space that children are welcomed into. I understand libraries are known as 'quiet' places. But these should also be safe places for children. This is a free place for children to come for parents and families who may be low income and deserve to have access to resources such as these. I'm DISGUSTED at the level of disrespect and abuse that has been directed towards parents in this space by Gretchen. It is abuse to talk to anyone in the manner in which she has and is completely unacceptable and inappropriate. Especially in the presence of children... I was astonished to hear that so many people have similar experiences and that is absolutely unacceptable. We want to share the Aloha experience with everyone and want to make everyone feel comfortable and SAFE bringing their children to a PUBLIC LIBRARY. This situation is sick and needs to be addressed. Disappointed is an understatement.

First things first: HILO LIBRARY HOURS…read moreMonday: Closed Tuesday: 11a - 7p Wednesday: 11a - 7p Thursday: 9a - 4p Friday: 11a - 4p Saturday: 9a - 4p Sunday: Closed REVIEW The most pleasant public library I've ever visited. A beautiful, open-air courtyard is at center. The birds seem to love it almost as much as I. A surrounding lanai has lots of seating, including an area with tables. A large meeting room is available by reservation for community groups. On approaching the building, patrons are greeted by a banner promoting the free WiFi access within.

There is construction going on so beware. Get parking on both sides of the school, in case you miss…read morethe street to turn you can park behind the church side and just walk a bit. They have few computers, the limit is one hour. There is printing available with or without library card. If you are just visiting, you can get one for 3 months for $10dlls. Or pay $25 and is good for 5yrs. If you are a resident then is free, just bring a piece of mail with your local address. Printing is $.15 cents all black and white, no color printing. There are books, cds and movies available. The hours are a little funky so check their website before you go. Overall is a good alternative to Hilo library and around the area.

Amazing staff. Everyone that works there is super friendly and helpful. My daughter enjoys their…read morearts and crafts.

As I age like fine wine I realize the value of learning about history. I may not be good on…read morejeopardy or remover the exact years but I find history especially in person exquisite. Wanting to fill our house with historic and local art we had to visit the statue and pay our respects. The first ruler of the kingdom of Hawaii uniting the island. Located downtown easily for all to see. A huge parking lot to drive up and park surrounded by a well manicured landscape. You can see how much he means as even today people continue to show respect by leaving plants and leis to decorate his statue. The bright and vibrant colors pop against the blue sky's and green surroundings. It was definitely worth the stop and a well kept area to wander around taking in Hilo slowing down and enjoying the scenery.

Beautiful statue of Kamehameha the Great cast in bronze. One of three statues in the state (Hilo,…read moreNorth Kohala, and Honolulu). This one is very easy to drive up to and maybe less crowded than going to see the one in Honolulu. I love how at this one there was hookupu in abundance.