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    Waimea Driver Licensing Office

    3.0 (2 reviews)
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    2 years ago

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    Kona Driver Licensing Office

    Kona Driver Licensing Office

    3.0(2 reviews)
    32.5 mi

    We were hesitant to go to this particular location after reading/hearing/previous experiences. We…read morefound ourselves there last min. Relatively fast, extremely competent, helpful, friendly, educational staff.

    As a business owner who imports and sells trailers, my repeated experiences with the Kona DMV have…read morebeen extremely frustrating. Every time I go to apply for new plates, the requirements seem to change without notice, and the staff is consistently unhelpful and unwilling to assist. On one occasion, an employee told me in a very unprofessional tone: "Next time, make sure you know what you're coming for, because you took a number for plate renewal, not for new plates." Instead of offering guidance, it felt like they were just looking for a reason to turn me away. Another time, I brought all the paperwork they had asked for previously, only to be told I needed an additional document that isn't even listed in their official requirements. This lack of consistency only delays the process and wastes time and money. Unfortunately, this is not an isolated incident, but rather a recurring pattern of poor service and disorganization. I sincerely hope they improve their customer service and offer clearer, more respectful assistance to people like me who are working hard and following the rules. Español: Como comerciante que se dedica a la importación y venta de trailas, mi experiencia constante con el Departamento de Motores en Kona ha sido sumamente frustrante. Cada vez que acudo a tramitar placas nuevas, los requisitos parecen cambiar sin previo aviso, y el personal atiende con muy poca disposición de ayudar. En una ocasión, una de las empleadas me dijo con tono poco profesional: "Para la próxima vez revisa bien para qué vienes, porque sacaste ficha para renovar placas y no para placas nuevas." En lugar de ayudar, pareciera que están buscando excusas para no atenderte. En otra visita, llevé toda la documentación que me habían solicitado previamente, pe

    Lahaina DMV - Storefront

    Lahaina DMV

    3.5(6 reviews)
    88.7 mi

    I would normally prefer to drink bleach than go to the Lahaina DMV in person as they have been so…read moreunprofessional and unfriendly and downright rude during all of my visits. I went in to renew a car registration for a friend who is off island with a very sick husband, and they were absolutely awful and totally unhelpful. The DMV employee I was dealing with refused to believe the car belonged to my friend even though I had the actual original car registration certificate in hand. They refused to help me and I had to force myself to try again. However, today I hit gold! In the name of Mylene (angels singing and a halo appearing above her), who was so friendly and helpful and proficient and downright unbelievable for the DMV. She is a godsend to the DMV and I hope they realize it!! While I was waiting for my number to turn up (feeling like I was on the set of Beetlejuice, in the departed waiting room) I heard Mylene help an older man who had recently lost his wife, and a man who lost his house in the Lahaina fires. She was helpful and sympathetic and just a wonderful person to them which was so beautiful to listen to. When it was my turn she was just as helpful and understanding and friendly. Mahalo Mylene, you made my, and several other people's day. I don't think you realize what a breath of fresh air to the Lahaina DMV you are.

    Prefer to travel to the Kahului DMV although farther away it's worth it! They smile, greet you and…read morepleasant to interact with as opposed to the Lahaina location.

    Waimea Driver Licensing Office - departmentsofmotorvehicles - Updated May 2026

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