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    VCA Northwest Veterinary Specialists

    3.8 (249 reviews)
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    Disgusting experience. After my cat was missing for four weeks, I brought him in emotional and desperate for help. The woman there was unbelievably rude, cold, and careless. She didn't even turn the microchip scanner on, then lied and said there was no chip making me question if my own cat was mine. She also claimed he was 2-3 years old when he's under one. Total lack of empathy, professionalism, or basic decency. Went to another vet right after they scanned him properly, found the chip instantly, and treated us with the kindness this place completely lacked. Avoid this place at all costs.

    Miss Cleo says thank you for the great care

    My sweet pup had emergent decline and they took the most amazing care of her during her ICU stays . Her night nurse Claire was beyond AMAZING and let me visit her as well as messaged me pictures and updates of my Cleo . I knew she was in great hands with a team that truly cared about her. The internalist, Dr. Andersen, is top notch. She was able to focus on what was going on with my pup so she got prompt treatment and a diagnosis. She is very communicative, patient with all my questions, and I have absolute confidence in her. I honestly can't thank this team enough as I know I could have had a very different outcome if we wouldn't have gone there . Thank you -- Erika and Miss Cleo girl

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    4 months ago

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    9 months ago

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    5 months ago

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    1 month ago

    they didn't have an available vet so my cat died thank for nothing fuckers go fuck yourself

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    3 months ago

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    1 year ago

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    6 months ago

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    1 year ago

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    11 months ago

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    6 months ago

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    2 years ago

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    2 years ago

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    8 months ago

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    11 months ago

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    3 years ago

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    1 year ago

    Responded to my emergency with my dog with speedy expertise, professionalism, and compassion.

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    2 years ago

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    9 months ago

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    2 years ago

    These are good people!! We had to put our cat to sleep and they were just very nice and caring!!!

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    Page 1 of 7

    Ask the Community - VCA Northwest Veterinary Specialists

    Review Highlights - VCA Northwest Veterinary Specialists

    “These are the most kind, compassionate and understanding people, especially during such a difficult time for us.”

    Mentioned in 23 reviews

    Read more highlights

    Compassionate Care - in home dog euthanasia

    Compassionate Care

    (286 reviews)

    This was a very hard day, our beloved Sophie had lived for 14 and 1/2 years and she was holding on…read morefor us and we had to set her free. Compassionate Care came right on time and was so kind and caring. We had time to say our goodbyes, we loved her so much and she was a really High anxiety dog, going for rides triggered her, so having someone come here was perfect. I highly recommend this establishment. Thank you.

    My experience was okay…read more I made a most difficult decision to let my beloved cat go after a long weekend spent almost entirely in ER trying to figure out why he would no longer eat and why his eye was swelling shut. And an even longer two or three weeks before that fighting to get him to eat. Like others here, Kevin was closer to me than my human family. I was busy with the doctors in ER so my partner called in to make the appointment to ease my stress. He said I was primary contact, but it was difficult to make that clear all the way until the day so communications were continually going to him. Not a big deal in the overall picture, but it didn't make the experience any easier. This was my cat for 8 years before I met my partner and while he loved my baby, I was the one with the lifelong bond. The doctor showed up within the time window allotted. We both found her a little cold. I felt like we were just a job and everything was done by number. My BF picked up my cat and carried him to me, but the doctor said we should do paperwork first which resulted in me putting him down after building up to do what I deemed impossible. I was emotional and crying. This really should somehow be handled before the visit. There were corrections to be made on the form. I was about to lose my baby and this only made me aware that I was filling out his death warrant. I am utterly heartbroken. I know holding your baby until the last minute is catharsis and closure, but I found it traumatizing. His passing was peaceful at least. Everyone's goodbye will be unique, and my example will not necessarily match what others experience. Everyone we spoke to was professional. I just wasn't feeling the compassion.

    Veterinary Emergency Group - VEG veterinarians in surgery

    Veterinary Emergency Group

    (60 reviews)

    Tanasbourne

    I took my Kitty to VEG on 8/13/26 when she was experiencing many symptoms, which included nausea,…read morediarrhea and no appetite. Upon walking in, she was triaged immediately, with no wait, and I could tell that the staff truly loved what they do, and showed so much compassion and respect towards myself and my pet. They ran blood and urine test, and received results within minutes, to assess her medical needs and made educated diagnosis in record time. Dr. Sean Cummings, went over the results with me in such a thorough manner and could clearly see which aspects of the report findings were causing her health problems. He had such a patient demeanor with my cat as well as other pets he was treating and his knowledge of pet health was very impressive. Erin was the Nurse caring for her, and stayed by her side handling everything from administering medications to cleaning up potty accidents, and made sure I was able to hold her on my lap between treatments, even though she had an IV. She was admitted overnight so they could monitor her, and I was welcome to stay with her as long as I wanted. Right before I left, Erin brought her an IPad so she could watch fishie videos in her kennel, which I thought was the sweetest thing! The open stations made it so nice to keep up on her status, and she was never taken out of my sight during her care. I was also able to call to check on her anytime to get updates. The next day, Dr. Krista Valentine assisted her, and checked in with me until I was able to return. They sent me her treatment estimate so I could review, and if there was anything I had questions on, they were thorough to explain. Milla was the Nurse who called me when her condition improved and I received immediate reports on her status, and she even gave her a bath when needed. While I was on my way to visit her, as she was expecting to need to stay another night, I got the best news, that she was ready to be picked up to bring home, which was such a blessing. Erin let me hold her while she got her medication ready. I could see a huge improvement in her, and she was so much happier and much closer to normal, compared to 24 hours earlier. It truly was a miracle how they were able to treat her health issues so quickly. She was diagnosed with pancreatitis, kidney disease and a urinary tract infection, and was severely dehydrated. Thank you to all the great staff for taking such great care of my fur baby, especially to Dr. Cummings, Erin, as well as Dr. Valentine and Milla. I want to give extra recognition to Erin, who was so exceptional, knowledgeable and thorough in caring for my Kitty, you set the bar high, and should be held as an example to other pet caregivers! I will bring her back for any urgent medical needs and will recommend your clinic to anyone who needs a pet hospital.

    My cat chewed off and swallowed my shoelace, Scott the front desk person was amazing during my…read morewalk-in. My kitty was immediately seen before a couple of hours of waiting for X-rays and discharge. The doctors and nurses were so comforting and amazing. You can tell they really care and love animals. I rarely leave reviews but this place was such a relief during a scary time. (And they take carecredit!)

    BluePearl Pet Hospital - Before and After

    BluePearl Pet Hospital

    (91 reviews)

    Hollywood, Northeast Portland

    From the time I called to talk with an advice nurse to the time we left everyone at Blue Pearl Pet…read moreHospital was friendly, polite and helpful. They kept us well informed and updated throughout the visit. Unfortunately, we lost our Saint Bernard to late stage lymphoma cancer and it was heartbreaking. Dr. Emily was amazing, I'm sure it's not easy delivering this type of news but she showed sympathy and comforted us in our time of need. All the employees showed us compassion and gave our fur-baby the best of care. We didn't leave with our boy but left knowing we made the right decision and that he crossed the rainbow bridge in peace. A few days after we received a condolence card in the mail and a little over a week later we were called to come pick up his memorial package. It was well put together and made us happy to see his paw print along with a couple vials of his hair and some information regarding pet loss and how to cope with it. Thank you to the Blue Pearl Family, you were all kind and caring in a very hard time for us. We truly appreciate the gentle care you gave our boy.

    Very disappointed…read more I took my dog here after she'd been vomiting for over 24 hrs. I let the front desk know my dog is highly reactive to other dogs, so we'd stay in the parking lot (in the hot July sun) in my car. The tech who came out to triage us said it would be about 2 hr wait and that that could change if someone more critical came in. I understand, when you go to emergency it's a blessing to be at the end of the line... you're not in bad shape! We waited almost 3 hrs (still not complaining... clearly someone was having a worse day than us). Once I went in and asked if we'd been forgotten, as I'd seen multiple other people arrive, walk in and walk out only to drive off before anyone came to see us, I got a text thanking me for my patience. While reading the text, I got a call saying it was our turn. The call dropped. I called back, and was told we just lost our spot! It was like 30 seconds of silence! A doctor came out, they seemed irritated from the start. Told me that no matter what they'd sedate my dog and began offering me options. I refused to sedate her (it hasn't gone well in the past) so they sent us home without so much as a "good luck", after making me feel like an idiot from refusing to sedate her. About 2 hours later, we were at DoveLewis. My dog was so lethargic she could barely walk. We were triaged and admitted within 30 minutes. She was admitted to Dove for severe dehydration and an extremely high heart rate. They kept her overnight. I asked the doctor at Dove if they thought my dog would survive the night if I took her home.... Doctor said probably not! So, BluePearl, you left us sitting for 3 hours (again, not complaining if there's someone worse than us) in the sun in a hot car, treated me like a second class citizen for not consenting to sedation when I know sedation isn't good for my dog, then sent us home like nothing was wrong when something clearly was wrong! I understand you're busy.... But you could have killed my dog!

    DoveLewis Emergency Animal Hospital - Emergency veterinarian bonding with a patient.

    DoveLewis Emergency Animal Hospital

    (742 reviews)

    Alphabet District, Northwest

    Dove Lewis has shown nothing but kindness with my kitty's passing (she was elderly, but this was…read moreunexpected). I was told by my two friends watching her that she was well taken care of, they answered my international calls quickly, and even sent a card in the mail within just a couple of days. My little Bella was in very trustworthy hands and that's why mattered most. Thank you, Dove Lewis team.

    It is a shame that such an exceptional institution allows itself to be represented, at it's front…read moredesk, by an employee so jaded that they come across as irritated by the concern people have for their animal's well-being (aka the very nature of their job)! It should be well within the purview of a medical establishment to offer guidance over the phone to a potential client, only in order to assess the level of urgency in an emergency. I wasn't asking for trade secrets, but when I asked how to monitor my dog going forward, I was hit with a paywall and told it "was a decision I was just going to have to make". Marco's dismissive attitude was insulting and bordered on unethical. I understand not being able to offer a diagnosis without an exam, but to fail to even explain whether or not an exam was necessary, is a dangerously negligent precedent to set. Last night my dog licked a crushed grape off the kitchen floor, and may have ingested a second one. I read a lot of alarming information online about kidney failure and that even one grape can be extremely toxic. He is 105 lbs and healthy; a toxicity calculator I found on google said that vets generally consider a safe threshold to be 1 grape / 10 kg of a dogs weight. Reassured by this, i continued to monitor my dog. 24 hours later, after escaping the yard and running around the neighborhood, he came home, drank some water, and promptly threw up what looked like nothing but water and a couple blades of grass. This, combined with the fact that I have not seen him urinate since returning home, seemed to justify a call to Dove Lewis. At 1 am, consulting Google was definitely not helping, made worse by AI's many contradictions and condescending tone, it seemed like a no brainer. Dove Lewis had consistently impressed us in the past with their politeness, expertise, and kindness; truly living up to their identity as a "24/7 non profit emergency veterinary hospital". The times I was unable to pay for an appointment, their staff had always been willing to provide off the record advice, at the very least, to help me assess risk, or simply put my mind at ease. As a result of this, I was always happy to pay the $220 exam fee, when I was financially able. All of this considered, I was shocked by the callous tone in which Marco answered my most recent call. When I told him I couldn't afford an exam, but was hoping to get some advice, to make sense of what I had read online, he told me he "couldn't give out any medical information over the phone", that "I could try Google", and that essentially, without $220, I wasn't even entitled to a basic level of decency. The last time I was at Dove Lewis, I had paid the full fee and waited 12 hours before being asked if I would be happy to take a rain check on the exam. They basically told me that my dog's injury was going to heal on it's own, and scheduled an appointment for the next day. I live across town and, after spending the entire day prior in their waiting room, I was unable to make the trip downtown the following day. I was hoping the rain check from 2025 might have counted for something, not necessarily an appointment, but sharing a little information over the phone, as it turns out, was still too much to ask.

    VCA Southeast Portland Animal Hospital

    VCA Southeast Portland Animal Hospital

    (257 reviews)

    Hazelwood

    VCA Southeast was fantastic. My 80 pound dog Lola was bit in the nose by another dog. Doing…read moresignificant damage. Basically ripped her nostril out. I called my vet that I've used for 30 years and they told me they didn't have time. So I called called VCA Southeast Portland and they were wonderful. They got Lola straight into surgery and fixed her nose. Dr. Ahmed Menikar was wonderful and did an absolute superb job. I am very grateful,and I would highly recommend VCA Southeast Portland.

    We've taken our pets there for years and had mixed results. They've pressured us into predatory…read morelending to cover $5,000 worth of dental expenses for an old, blind, and deaf dog. We found a kitten and they assured us she wasn't pregnant, so we ended up having kittens when we could've safely terminated the pregnancy. Then we couldn't afford to have them spay/neuter the kittens, so we had to go to CAT. They charged my kid $300 when his cat had worms. They will bleed you dry and then try to get you to borrow money for even more unnecessary and invasive procedures. EDIT: Becca from VCA reached out to me and was able to cancel the debt and refund some of the money we already paid. What was impossible in June is now possible. She also informed me that we had a $70 credit on their books because WE "overpaid" them. We paid what they billed us, so it's odd to put the fault on us. We're grateful to avoid paying on a loan we had no intention of using, and to get our money back. I hope they figure out their billing and customer service issues. We've had some positive experiences with them in the past, but it's hard to rebuild trust. Our little, old dog is doing fine. He's asleep in my lap.

    Salem Veterinary Emergency Clinic - Golden retriever

    Salem Veterinary Emergency Clinic

    (90 reviews)

    We are incredibly thankful for Dr. Williams and the entire veterinary emergency team who cared for…read moreour girl, Romie, during our recent visit to the clinic. When we brought Romie in, she was unable to get up or walk. The doctor and staff were incredibly thorough and quick to determine what was happening. During an ultrasound, they discovered that she had a very large splenic tumor that was actively bleeding. Their knowledge, urgency, and compassion gave us the answers we needed during an incredibly difficult and emotional time. Everyone who cared for Romie went above and beyond. They treated her with such gentleness and dignity, while also treating us with an incredible amount of compassion and understanding. When it became clear that we needed to say goodbye to our girl, they gave us the time and privacy we needed to be with her. That kindness meant more to us than we can ever adequately express. Veterinary medicine providers do not receive nearly enough recognition for the difficult and deeply emotional work they do every day. They care for animals when they are at their most vulnerable, while also supporting families through some of their most painful moments. We will always be grateful to Dr. Williams and every member of the staff who assisted in Romie's care. Thank you for taking such good care of our girl and for showing so much kindness and compassion to our family when we needed it most. Your care and kindness will never be forgotten.

    How to take my 16 year-old little girl Mia to put her down today I just moved from Arizona and I…read morehad an amazing experience. It was very simple and easy. First time I ever had to put down a dog and they treated us with upmost respect

    VCA Northwest Veterinary Specialists - emergencypethospital - Updated September 2026

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