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    VB Transport Services

    5.0 (2 reviews)
    Open Open 24 hours

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    Pet transportation

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    Janice's Critter Care

    Janice's Critter Care

    (16 reviews)

    We have used Janice's service 19 times since April 2021 to take care of our cats when we are…read moretraveling. They are reliable and treat our cats well. We have video monitors in our home and we watch their visits sometimes. They talk to the cats and brush them and generally treat our pets as we would treat them ourselves. We usually pay them in advance using Zelle although they have other payment arrangements. They refill the water fountain and the automatic cat feeder and cleaned the litter box before we bought a Litter Robot. They are familiar with this machine and know how to change the catch bag in the tray. One of our cats requires a medication and they take care of that as well. We used to live less than 1/4 mile from their home but in April 2023, we moved to Des Moines, WA. That was still within their coverage area so they continue to help us. Very satisfied.

    The initial services in 2017 were very good. However I did not reuse the service anytime in the…read morenear future..and had reached out in 2022 via email to ask to pick up my house key. I was advised they were out of town and it would have to be another day. I had neglected to re-communicate anything for a couple of years..my mistake. I did reach out today March 17th 2024..asking to pick up my house key and was advised it was discarded..after 5 years they apparently, (what I can assume because of no future reservations) discarded keys and just threw it away. I had no call to advise this was happening or email to let me know. I do not really think this is the best way to do business even with someone who only used your service once. Please rethink your practices..especially when you have a key to someone's residence. Thank you

    Leo Sisters Pet Sitting

    Leo Sisters Pet Sitting

    (4 reviews)

    I absolutely love Leo Sisters Pet Sitting!!!! I have been using their services for months now and…read morethey always go above and beyond! I really enjoy their portal and love seeing pictures of my pets while I am away. They have been able to get me in last minute, which saved my trip. I consistently have a great experience, even when we had the Snowmagedon! Thank you, Megan and Melissa! I travel easy now knowing you are checking in on my babies!

    Ugh. I hate to do this, but you girls need to get your act together. Our regular sitters were…read moreunavailable so we contacted you on 8/16 to schedule a consult for a last minute trip we needed to take from the 21st to the 23rd. I clearly indicated that we have a diabetic cat who needs 2 insulin injections per day. I proposed we have the consult the following day, 8/17 at 6pm. You then requested 4pm instead. You then wrote back again and requested 1pm. I wrote back, "Yes, we could do 1pm tomorrow. Earlier would be even better so just let me know what works." I sent you an email, text and left a voicemail for you on the morning of the 17th and did not receive a reply to either. I took the following afternoon off and waited and you didn't show. I then received a text from you after the time of our consult informing me that you didn't receive any of the many messages I left for you. In your text, you also informed me that you were unable to give injections even though this was the primary reason I contacted you. If you're going to run a business where you do the incredibly important and sensitive work of caring for people's pets in their absence, you really need to do better than this or you aren't going to make it. You're going to get labeled as unreliable and incompetent and not someone people are going to trust with their pets. Also, I was very clear about our need for one cat to get insulin injections. You really need to know what services you offer before stringing people along for nothing as you've done with me. As it was, you left me with a lot of last minute scrambling, trying to find a substitute sitter on short notice. No-shows are the worst.

    Frolic Pet Services - Pooches Get Press

    Frolic Pet Services

    (59 reviews)

    Downtown

    I've been using Frolic for a few years and evangelize them to every other dog parent! The customer…read moreservice is excellent. I like that all of their staff walk the dogs in the same manner with the same type of leash; my dog even picked up some better leash manners with them. The overnights are pricier than Rover, but worth it knowing they are so reliable. They schedule the same staff whenever possible. On their app you can leave little quirks about your dog. For example my German Shepherd likes to be chased in circles around the kitchen island, so I usually get a pic of him running away around the kitchen. I was really nervous to leave my big dog with leash aggression but he seems to have more fun when I'm gone than if I never left! Even had one time when my return flight was delayed and they were able to find a last min early morning walker (for a fee which was totally fair). I can't recommend Frolic enough and I am so happy my Rover sitter started working there! :-)

    For several years now, we have relied on Frolic's exceptional team of care buddies, and we feel…read moreit's time to share our experience. Since Ursa became part of our family in 2019, during the time we still had our beloved girl, Avory, Frolic has been invaluable in ensuring our pets receive the essential care and attention they deserve. The team at Frolic has seamlessly integrated into our lives, acting as an extension of our family. After Avory's sad passing in 2020, we welcomed Reggie, our fun and highly energetic yellow lab, the following summer. Frolic has been a delightful care team, lovingly welcoming Reggie into their care and always providing him and Ursa with engaging playtime during their visits. They offer not only regular check-ins but also personalized care tailored to our pets' unique needs. Whether it's ensuring timely feeding, engaging them in playtime, or administering medication, we can always count on Frolic to step in whenever we are unavailable. Their dedication and compassion for our pets have truly made a significant difference in our lives and the lives of our pets. We are grateful for the support they provide during our busy times or when we need an extra helping hand. As a busy family, we take comfort in knowing that whenever we reach out to Frolic, our pets and home are in safe, reliable, and loving hands. We HIGHLY recommend Frolic for any pet care you may need. Thank you, Frolic, for always being there when we need you. Jessica, Ryan, Ursa, and Reggie. PS, The photos & walking map along with the visit follow-ups are always so great to have. Just another welcomed & appreciated detail that Frolic incorporates into the care they provide.

    Creekside Country Canines - Arf

    Creekside Country Canines

    (26 reviews)

    I needed to board my dog back in September and had heard about Creekside. I decided to call and no…read moreone answered. I tried calling for a week probably over 20 times. I sent multiple emails and even Facebook messages. Still no one had reached out to me. I finally decided to comment on their daily posts on Facebook saying that I had been trying to reach out and then finally someone had called me back. The women said that they were understaffed due to sickness that week and that's why they didn't answer the phones. I decided to send her there for 4 nights because we were out of town and when I picked her up she seemed fine. I will be out of town this weekend for a trip and needed somewhere to board here again, so I called to see if I could get here in and again, no answer. I have called this company MANY MANY times and not one time have they answered. They still are doing daily updates on Facebook though. I do not recommend this place and I really do now know how they get their business since they don't answer phones, emails or Facebook messages. I tried to give another chance but this is just bad bad business.

    This place is horrible. If you care about your dog find anywhere else. The staff does not care or…read morelove dogs. This is our second time doing a weekend overnight and they never fed him, gave us all his food back. We watch the staff rip my dogs collar off his neck to get him for pick and we heard him talking about our dog not listening. I was hoping to pick him up Sunday before 5 and they told me they would call me back. I left a text and voicemail and I got nothing back. They seemed extremely understaff and poorly staffed. We will never be back and I'm on here to warn other dog parents about this place.

    VB Transport Services - pettransport - Updated May 2026

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