Excellent service and value. The car was clean and very…read morenice. This is my go to for local car rentals. I hope they will open more locations!

Clean car, great service! Every staff member i encountered was fantastic. They drove me back to the…read moredealership to pick up my car. If I am ever in need of a rental in the area in the future, I'll definitely use again.

Booked with them because they had the best deals in the area-beatingTemecula and Riverside. I…read morebooked and reserved online. Luckily, there was no line when I went to pick up and I was out in 3-5 minutes. Something I found interesting that has never happened in the history of me renting cars: they offered me a choice-Corolla or Camaro.I went with the Corolla. Not to mention, they are opened on Sundays!! Meaning you don't have to keep it the whole weekend. Who does that outside of airports-not asking you Turo. They're located within the Murrieta Spectrum, a pretty big plaza. However, no real designated place for their fleet. Not to worry because it seems you can leave the car anywhere when returning. Well, anywhere on their section of the plaza. Returns can take awhile-but they don't have to. Mostly if you want a receipt or some type of paperwork. Very old school here.

I had such a great experience at this location! Picking up my rental was so easy and hassle free…read more Joe was exceptional! I have other options closer to me for renting but I will go out of my way to go to this specific location! Thank you Joe!

Always rent from Enterprise for years now. First time to this location. Did not disappoint! Fast,…read morefriendly check in. Smooth process. During my trip I needed to extend one more day. No need to wait on hold to get a rep and beg. Accomplished it through a simple text message. The return was great as well. Quick and hassle free! It has been my experience, especially with Enterprise, that if you're having issues it's usually YOUR fault. Show up with all your documents, proper payment, and reasonable expectations and you'll be fine!

1 Star - Absolute Waste of Time…read more I reserved a car with a 6:00 PM pickup time, which YOUR system allowed me to select. While driving to the location, I called ahead because I noticed they close at 6. I was then told that 5:50 PM is their "cutoff" and that since I'd be arriving at 6, I couldn't get the car I already reserved. So let me get this straight: If 5:50 is the cutoff, WHY does your system allow a 6:00 PM reservation? This caused me to waste time, money, and completely disrupted my plans I ubered there and had to uber back. No warning, no notification, no accountability--just "too bad." This is either terrible communication or a broken reservation system, and either way it's unacceptable for a company this size. If you can't honor reservations at the time you allow customers to book, don't offer that time. Simple. Extremely frustrating and unprofessional experience.

I was the best man at my friend's wedding and I wanted to get him there in style. Mission…read moreaccomplished!! Piloting Ruby is an experience you can't really describe. If you're second guessing yourself about renting this car, don't!! You won't regret it The process was as simple as can be, and one of my favorite part of it was that you weren't discouraged from testing the limits of Ruby. It puts you at ease. Thank you Jon and Miri for making this process so enjoyable, and I hope to do business with you again.

Jon is amazing, the car is Ludacris and both made my 40th birthday the best!…read more We took Ruby downtown San Diego and tried out the autopilot mode. This car is impressive, my favorite feature (other than ludicrous mode) is the lane changing feature while in auto pilot. Don't worry, the car will find a spot to get over when it's safe! Mind blowing! Once in San Diego, many people were giving complements on the car. I had a guy in a Mercedes AMG say he was jealous... car folks know that's a compliment for sure! If your looking for a stylish, fast, and gas station free trip then rent Ruby and "Launch" your trip into another level. Thanks again to Jon, Miram and of course... Ruby!

We needed a rental car in the area. We reserved a compact and received better than a compact…read more We went 30mins before closing during the weekend. There were a few people either waiting for a car or dropping off. They had computer issues but that didn't matter, they got us out with our rental and on our way. Thanks guys!

I declined insurance through Expedia. And in person. Insurance was added to my reservation…read moreanyway. The vehicle was returned a slither from full, and was marked as 6/8 full and billed $60 for the gas. Avis argues on the phone that you essentially have no recourse because "you should have read the contract in its entirety before signing". The vehicle I got had a bubble gum wrapper in the door. Sticky. Food crumbs. I have always had problems when reserving with Avis ever since I began traveling 10 years ago. When rental cars are not available, Avis is always the last car rental company with an available car. I have had countless bad experiences with Avis all over the country. The staff have always been pleasant and kind. These issues lie with Avis as an organization, which I will not do business with in the future.

The employees here are friendly enough, but they seem to be so understaffed that everyone has to…read morewait about an hour, in my experience. I picked up a car and waited about 50 minutes to be helped, then when I dropped off I waited about another 40. They do not answer the phones very often because the employees are oversaturated with customers, and while I feel for them, I was still inconvenienced by the lack of staffing and so were many other people I saw and spoke to. There is also a fee of $500 that is added at the end if you pay with debit, which is reimbursed after you return the car.. I'm not sure if that is standard procedure for car rental places but it came as an unwanted surprise for me. This review is primarily negative due to the long wait times, though.

Saw this place had bad reviews so was hesitant renting from here. But they had a better deal here…read morethan other locations to where I live. When picking up the car, there was only one agent and got there at 8am for my rental scheduled at 8am but the doors were closed but then waited a bit and it was opened but another person had beat me to it. So had To wait until they were done. More people can after me so I'm sure it took them a while to get serviced. For me, probably left with key in hand around 845. No problem with getting a car and satisfied with the car given to me. Only thing is, it wasn't Cleaned Up. The interior you can tell was not vacuumed since the last person who rented it. But I guess I can't say much, since I returned it and I know for sure they had to vacuum it for the next person. Hey we went camping to sequoia, what'd you expect. Returning was just as easy and quick, well once it was my turn. Got there a little after 8am but this time there were two agents and both were helping two customers ahead of me. So was there for a half hour. between waiting and then being helped. So can't complain, and plan on renting from this location in the future.

I made a reservation for a ford transit van and had to call several times to push the reservation…read moreback because our escrow got delayed. Spoke to Jason a few times he was always very nice and helpful. We picked up this morning. Service was excellent!! dealt with Jason again he was amazing. Everything was super easy and he saved us a ton of stress.

Arriving at enterprise, this place was already zooming. There was more than enough assistance that…read morewas informative, pleasurable, and accommodating. I had a reservation. I ended up waiting longer than my actual appointment, but enterprise upgraded me to a better vehicle on the house. That was a steer in the right direction! Prices varies on vehicle types, and the longevity of the rental. Zip on down to Enterprise. Where they won't have you spinning in circles

Love this place & employees…read more My husband & I have been renting from his location for over 2 months now - a day here a day there & every time we come in the staff makes it extremely easy & quick. One day the wait was long but it was a holiday weekend & we understood . The cars are always running great & clean. We are even thinking of renting a car monthly!

I guess 1 star is better than none. but unfortunately I…read morewasn't impressed with the Avis in Temecula. if I rent cars I go to Avis in Murietta. Joe is Awesome.

Rates are competitive with other car/van rental companies…read more Fleet is in good condition. Nothing fancy... strictly functional... which worked for me Service was great!.. courteous and responsive. Just be advised... rental office is a different location than where the vans are parked... be sure to ask for the address if they forget to tell you. Easy, fast, and fair-priced experience.

Best rental ! We are a family of 15 that drove to Las Vegas and they were so accommodating. The…read moreprice was the BEST and the service was even better. They were very responsive to every call and easy to work with!! We were also late due to traffic and we were treated so kindly. We wouldn't rent with anyone else!! Small business that provided better service and deals than any other place.

And do not rent from this place. I was supposed to get a car back in November and they ended up not…read morebeing able to take my payment so the two men inside told me to call and cancel so I can get my money back. We are now in January and this whole company keeps giving me the runaround every single time I call them. They owe me $400 and have yet to give it to me. It's to the point I think I'm not the only person that they've done this to but people aren't fighting hard enough to get their money so they give up. I call every single week. Every single person at budget has an attitude and nobody knows where my money is.

my husband rented a car in vegas and returned it to this location the next day - these people didnt…read morecheck his car in and rented it out and we got billed 3 days overcharge !!! this company refused to help and reverse charges never responded to email and denied seeing us return the car. do not rent with avis/budget ever !!! still trying to dipute over $800 overcharge with my credit card !!!