100% recommend. It was so nice texting after we retrieved are bags and had the car waiting for us!!…read more Such an easy transaction.

Sal was efficient and on time. Service was excellent! Would highly recommend! Cost was very…read morereasonabl!

Professional Service!!!!…read more Kudos to Premier Airport Service. This company is the most professional business I have had in a long time. I was coming in for my Alaskan cruise and I was referred to this company by my Facebook NCL group. After browsing the website to figure out how to get the process on booking, (which was very easy navigation) I decided to call and speak with someone to just confirm and ask questions since I was coming from out of town . Customer service was stellar. All my questions were answered and I did not feel rushed at all. I was even informed to save monies to return to the website and book online. Absolutely amazing. Before my flight I had received a follow up call of confirmation which I was very grateful for to just let me know I was not forgotten. My group got the pick up from the airport to our hotel , then pick up from the NCL ship to the airport. Both pick ups were handled with professionalism. From airport to the hotel Michael Z. Sent a text to us informing us his whereabouts and stayed in communication with us until he found us despite all the detour chaos of the airport. This was greatly appreciated. He was friendly, welcoming and socially gifted. :) they switched our driver on the last day pick up from the ship, I'm sorry because I would love to give his name as well but customer service did communicate the change and informed us they were still on schedule which was great as well. I know there is alot of shuttles to choose in this area but if you're looking for stress free, budget friendly, great customer service support, this is your company ! I will forever be grateful and scream from the high seas of any cruise ship Go Premier Go! 10/10 rating !

Great experience. I was given a complimentary upgrade. Ride was easy, convenient and fast. Thank…read moreyou to Robinson and Justin and driver Shaun

Extremely unprofessional and unreliable…read more I had a terrible experience trying to book transportation with this company. Over the course of four days, I was given four completely different SUV price quotes, each time blamed on a "system" or "technical" error. The rates changed repeatedly with no clear explanation or accountability. If a company cannot consistently generate an accurate quote, it raises serious concerns about their ability to deliver service on the day of travel. This process was disorganized, frustrating, and a complete waste of time. I ultimately cancelled the reservation and would not trust this company for any future travel. I will be advising others to avoid them as well.

Excellent and timely service. Very communicative. Have used twice. Very happy. Will definitely use…read morein the future.

This business has been positively updated quite a bit as compared to years past. I have used this…read moreservice several times over the last couple of years and have been consistently pleased. I normally park at the Best Western in Silverdale. It's a nice spot as should something unexpected occur, you have a place where you can go inside and buy coffee, use the restroom and wait. The hotel staff are delightful. You can purchase your tickets online. I purchase a round-trip ticket that I have sent to my phone and have not had any problems. The drivers have arrived on time and have always been very pleasant. This is a huge change from years past where you had to deal with a rather grouchy man at the airport to buy a return ticket and heaven help you if you got outside without a "boarding pass." Very pleased with their efforts to improve service.

Gotta be honest I don't understand why they would be taking pickups in Tacoma. If you live in…read moreTacoma, take something else. Seems like a ridiculous money grab and delayed/overfilled our van. But of course prices will keep going up and this is the only option we have on the peninsula. Hopefully someone will open up a competitor so I can switch.

It was hot outside and the guy didn't turn the AC on or roll the windows down. Not good. But, he…read morewas a good driver. Flat rate quote.

Just used City to City Airport Taxi to get from Bremerton to Sea-Tac for a very early morning…read moreflight! Great service, great ride to airport. Great alternative to Kitsap Airporter shuttle. Prompt pickup, courteous service, I definitely will use again.

Melinda at Seattle Shuttle was great. She had good communication, and was friendly, funny, and went…read morethe extra mile to schedule a late-night airport pickup to our hotel and an early morning return hotel pickup to the airport. Brandon and Allen were our drivers and were both friendly and prompt. Because they used a large van they could accommodate a large mountain bike shipping box as well as lots of luggage. It wasn't fancy but it was exactly what we needed. The Seattle Shuttle rates were the best we found and it all came together to make the experience really good. We'll use them whenever we are in Seattle! Thanks so much! :)

We used Seattle Shuttle for a ride from the airport to the waterfront in 2021 and were extremely…read morepleased with their service. Our flight was changed at the last minute and they arranged to pick us up when we arrived at the new time. The driver was also great. However, I've been trying to reach them for about a month now for a pick-up next month via the website, email and phone calls and I've gotten no response. I've left a couple of messages but without success. Are you still in business?

We specified in our reservation that we were bringing carseats to help transport our children from…read morethe airport to our home. The car arrived promptly and was clean, however the car (a 2013 Lincoln) did not have the rear tethers that are required in order to safety install a carseat. The driver was unable to reach his boss to request a different vehicle to come and get us. The next day I emailed the company to request a refund because the car they provided did not have the standard car seat hookups. The owner called me within 5 minutes of my email and was extremely aggressive that it was impossible that the car did not have the carseat hookups. We agreed that he would speak to the driver (who was there and could verify that hookups were not in the car) and call us back. That was 3 weeks ago. I have emailed him twice to try and get a response but the owner is not responding. Needless to say, I would think twice about using this car service. If you are traveling with children, I would NOT use this car service.

Arrival: Pushed to board 30 minutes earlier than the confirmed reservation time. There's a shortage…read moreof drivers, and many have told me they're at the end of an overtime shift so they're tired and want to leave ASAP. They use Flight Aware to monitor arrival and assume I'm immediately ready to leave. They don't factor in delays in deplaning, a bathroom stop, or the time it takes to travel from the North terminal to baggage claim before I can get to the shuttle location. Departure: Efficient and comfortable. Pickup has always been on time or a bit early, and the GPS link via text to track the van arrival for pickup is great!

After checking in waited one hour and forty five minutes before they picked us up. They picked up…read moreat least 20 people before us but the dispatcher said we were going to have to wait. She said she would call the owner, no help. Driver was friendly and only reason for two stars. Look elsewhere.

I highly recommend this taxi company. I was snowed in and needed a ride for health reasons. I…read morecouldn't get out my driveway because of the snow and I don't have a 4 wheel drive vehicle. They were absolutely swamped because many people were in the same situation as I. But, they picked me up, drove me safely to my destination and because my appointment took several hours they picked me up when I needed to return home. They are professional, friendly and local. I will always use this company. They have clean vehicles and drive safely.

My parter,, our child and myself were looking to obtain a ride to the airport and I was advise to…read moreuse Gig Harbor Taxi. I called them and got a quote. Then was advised to just reserve online. Immediately went and scheduled a reservation to my airport. I put arrival to be at 2:30A and right on their website that if it was in 24 hours to go ahead and give them a call to confirm. they are open 24/7 according to their website. I called them multiple times Then emailed them.. Then continued to call.. for hours.. to this second i have heard no response. This ultimately caused me to miss my flight and leave him very stranded. It put me in a very bad position and I have yet to hear anything from this company. This is very upsetting and a big let down as this was a big concept for the town. I would truly never recommend this service to anybody for their lack of professionalism.

Always reliable and on time and safe driver. Excellent service…read more I highly recommend this company.

I wanted to book a last minute airport shuttle and Justin and Robinson were very helpful in getting…read morean early morning shuttle spot for me. Justin was very helpful and polite and made the booking process easy.