Excelsior has a little bit of everything and something for everyone. The owners, Kaz and Bobby make…read morelots of handmade items including very unique dice and 3D printed dragons and dice towers. They focus on community building and I always see a lot of young adults in their shop gaming. They run magic the gathering events, D&D, and Sunday board gaming.

Not a very kid friendly store. Was really optimistic given the opportunity to shop local. Good…read morePokémon selection and they buy used cards. With 3 kiddos in the tween age group, this is a convenient option for them to spend their allowance without having to drive 30 minutes away. The problem is that the store staff is pretty unwelcoming towards kids. We've been a pretty good customer over the course of many visits. The treatment has been pretty hit or miss from dirty looks thrown at the kids for picking up items they intend to buy to feeling like we are mildly tolerated at best. This store seems to prefer the young adult demographic.

Fun place with a lot of different game options - VR headsets, fully loaded PCs, immersive racing…read morechairs, and stacks of board games! We went on a Saturday evening and it was a full house - looked like an MTG tournament was going on. They serve food, snacks, and non-alcoholic beverages, so they got you covered if you want something small to munch on or a whole meal. We didn't order any food during our visit, but we walked by tables with fries, pizza, and other bites. It's easy to spend more than 2 hours here and have fun. The staff were very attentive and helpful. A cool activity to experience on a Saturday for sure!

This place is a gem in Maynard. Art classes and pottery painting…read more Great place to make gifts for Mom and Dad.

Please update your business profile. Drove half an hour to browse DVDs to find out you're mainly a…read morepottery store. Couldn't even browse the DVDs aisles because the floors were covered in pottery orders, could not even move around.

New Millenium Video is DISHONESTand has terrible business practices. They have refused to provide…read morerefund of several hundred dollars to the children of a deceased person for items returned or not delivered. Numerous letters have gone unanswered, and they did not respond to a BBB complaint. DO NOT TRUST THIS BUSINESS!!

Pretty bad service. Had a couple of younger kids servicing the store on 7 July 2017. Went in to…read morelook for some 3DS games for a vacation trip, for a handheld to be shared among a good sized crowd. Was asked if I'd prefer used games or new. Asked for new. Checked out. Came home. Found two games outside of cellophane. Found one inside. Paid full/new price for all. Was given store display case for 2 of 3 games. Highly doubt games sold were new, will report to BBB.

Just had one of the worst retail experiences ever. Was trying to grab a limited edition Pokémon…read moreOLED switch, that was sold out for a while. Got to the store by 9:55am and was waiting for the door to open. Store opened few minutes late, which isn't a big deal. As soon as I walked in, I told Kathleen(the associate), that I'm looking to pick up a system, to add to my collection, which they just got back in stock. Right off the bet, she told me I definitely need a screen protector for it, which I told her I already purchased elsewhere. She tried to sign me up for their rewards, which I also politely declined. I could tell that she wasn't happy I said no to everything she wanted to add to the sale. I paid cash and she gave me a receipt and went to the back room to grab the system. She brought it out and gave me the item, and I've noticed right away that one of the corners is damaged/torn. I asked Kathleen to replace it, and explained that it is for my collection and it makes a huge difference to me. She told me she wouldn't do that, because it will screw up her inventory, due to serial number scanned. She actually told me she's one of the managers and there's nothing she can do about it. That is absurd! I worked in different retail stores before, and it would never be an issue to process such exchange. Apparently, GameStop could care less about customers and their expectations. No more GameStop for me!

My boyfriend and went in this last Friday night, Jeffrey (? I think was his name) provided customer…read moreservice that was above and beyond! So helpful and friendly. Thank you!

So I've came here for a couple of years and it's execellent.the staff is nice and quick to help.but…read moreone problem is the prices.dont get me wrong most are good.but an example is the legend of Zelda majoras mask 3D came out 2 years ago for $40 and it's still $40 dollars.the pre owned items are in very good condition most of the time.there also a bit cheaper the pre owned items.

I have no idea why this page says it is wheelchair accessible. I typically use a rollator when I go…read moreout, and it could not fit in there. I'm mobile to to be able to switch to a cane for a short time, but that limits how long I can spend anywhere. The store is very tiny and cramped. It seemed very well stocked, but again, I could not stay long. Customer service was non-existence. The only thing the cashier said to me was asking if I wanted my receipt or not.

The store is small but it still has a wide variety of games, figurines, and even a few consoles for…read moresale. Very friendly employees. The prices are very reasonable too.