Very nice and clean. Organized. Couple days ago I got my…read morefirst non-disposable vape.

This place is okay. I had a friend that recommended this place to me for a nicotine free CBD oil…read morevape. The guy that helped her a few weeks ago was apparently extremely knowledgeable and helpful, leaving her feeling confident in her purchase and willing to recommend this place to everyone- myself included. We decided to go together yesterday, 7/13/19, but the guy that was working was less than helpful. As someone who doesn't vape or anything I had no clue what I was doing. I asked for recommendations and he said he didn't have any, just a few that he didn't quite recommend. He was rude, he didn't tell me how to set up my pen, (putting the coils in, juice, or fill out the warranty card that says the store has to fill it out) I'm happy with what is purchased (nord pen kit and CBD juice) but I'm disappointed with the lack of knowledge, commentary, or customer service. I hope next time I go in I experience the guy that helped my friends.

Super helpful, great products, friendly atmosphere! Love the…read moreladies that work there! Even let you bring your glass pieces to find the right sizing!

Vapor Cafe sells fake products…read more I purchased a pack of Juul Pods which are obviously fake from the packaging to the physical Pod to the taste.. fake. If you look on Juul's website, they have a store locator that does not show Vapor Cafe being a store they sell their products to. DO NOT GO TO VAPOR CAFE UNLESS YOU LIKE FAKE PRODUCTS

I bought a fogger vape made it down five blocks and the battery was dropping with every puff.. I've…read morenever had a vape do this before. I turned around and went right back. The lady that worked there wanted to help she called the owner of the store and the owner of the store would not trade it out five minutes after buying it from her store great customer service not!!!! not be returning. They should be taking care of their customers.

Very good collection and great customer service. Love going into this store. Highly recommendread more

Super helpful.....great selection..... and kind .....the employees were very helpful in finding my…read morefavorites

The young guy that has worked their for at least 4 years. He used to be really nice, I think he has…read moreobviously became to comfortable or is entirely fed up with working their. He is a conpleate little prick. on his phone constantly acts like I'm bugging him when I have a question. It's becoming like if he's working I don't want to come in. Please if you hate your job, move on because I like this place

The Post Falls location has some of the best employees. Everyone is extremely helpful and…read morepassionate about what they do. They treat you like a friend and have become like family. They know their product and never fail when giving me their recommendations. I wish I could clone the workers and place them in other businesses so that everyone can experience what I have. Keep up the awesome work. Your favorite "disposable" customer.

Sells burnt ass vapes. says there's nothing wrong with it after fully putting his mouth on it…read more wouldn't give me a new one, not the first time this has happened.

They had a lot of product which was pleasantly surprising. I was also able to put in a special…read moreorder which was nice. They had some deals going on but overall I spent less than my other stores. The guy working was super informative but not pushy. Much appreciated, new regular.

This is the shop I keep coming back too. Clean environment. Chill atmosphere. The staff have always…read morehad great suggestions without trying to upsell everything. They have an excellent selection but have also been eager to help with sourcing anything they didn't happen have in stock. Frequent discounts and an actually useful points system as well.

I went in and spent 30 some dollars buying juice and two pods. I went home and filled my pods for…read moremy two different vapes. They tasted burnt after a few hits. BOTH OF THEM!! So I was able to dump one out to fill again with some previous juice I had stashed for a rainy day! After the new juice came out the cotton, it went back to normal. Well, I ran out of that, so I had to put the juice that seems to be faulty back in. IT BURNT MY POD AGAIN!!! SO, I go into the store, trying to see if they can fix this for me! They say that I can buy another pod and see if it fixes or buy new juice! They wouldn't replace the juice. They wouldn't even reolace a pod. I wasn't going to waste more money on another pod that was going to get burnt using the same exact juice!!! I don't understand that. I bought something faulty from this store and they won't switch it out. They said they can't afford to and aren't allowed. I can't afford it either!!! I'm just out 30$ that I spent here! So, I can't go back there either. I have worked in customer service most of my life. When you sell something faulty or of that nature, you fix it!!!

So happy I checked this store out! Great selection, they have everything you need. Really nice and…read morehelpful employees too.

I had two awesome experiences at Smart Smoke in Silverlake Mall. The juice I ordered is delicious…read moreand very cost effective. I have been a loyal customer of another vapor outlet in the area and found Smart Smoke to out do their flavor and value. Jason and Janice were both extremely knowledgeable and helpful. I look forward to some of their upcoming sales events. I want their Cadillac model and as soon as possible will be ordering that one for myself. Thank you Smart Smoke. I even left another message at your headquarters in Spokane, WA. Thank you for great customer service and good pricing.