Very nice and clean. Organized. Couple days ago I got my…read morefirst non-disposable vape.

This place is okay. I had a friend that recommended this place to me for a nicotine free CBD oil…read morevape. The guy that helped her a few weeks ago was apparently extremely knowledgeable and helpful, leaving her feeling confident in her purchase and willing to recommend this place to everyone- myself included. We decided to go together yesterday, 7/13/19, but the guy that was working was less than helpful. As someone who doesn't vape or anything I had no clue what I was doing. I asked for recommendations and he said he didn't have any, just a few that he didn't quite recommend. He was rude, he didn't tell me how to set up my pen, (putting the coils in, juice, or fill out the warranty card that says the store has to fill it out) I'm happy with what is purchased (nord pen kit and CBD juice) but I'm disappointed with the lack of knowledge, commentary, or customer service. I hope next time I go in I experience the guy that helped my friends.

Used to go to this place all the time. Whoever the chubbier guy is that works on Wednesday mornings…read morewith the nose ring doesn't understand basic customer service. Sits on his phone looks like he hates everyone. Ask any question and they have no clue about anything. Just rude and acts like he is too good to work there. I won't be back again. And that's unfortunate because they do actually have a good selection. Oh well. There are 700 other places within 10 mins.

I bought a fogger vape made it down five blocks and the battery was dropping with every puff.. I've…read morenever had a vape do this before. I turned around and went right back. The lady that worked there wanted to help she called the owner of the store and the owner of the store would not trade it out five minutes after buying it from her store great customer service not!!!! not be returning. They should be taking care of their customers.

They had a lot of product which was pleasantly surprising. I was also able to put in a special…read moreorder which was nice. They had some deals going on but overall I spent less than my other stores. The guy working was super informative but not pushy. Much appreciated, new regular.

This is the shop I keep coming back too. Clean environment. Chill atmosphere. The staff have always…read morehad great suggestions without trying to upsell everything. They have an excellent selection but have also been eager to help with sourcing anything they didn't happen have in stock. Frequent discounts and an actually useful points system as well.

They have great customer service!!!! Every-time I go in…read morethere they make You feel so welcomed and happy to see you. I mean I even get greeted by my name and they even manage to remember my preferred choice of products. Not to mention they have a good selection and even more so they have selections others may not. And if something is in need to be ordered they got ya covered. you wont be disappointed

I went in and spent 30 some dollars buying juice and two pods. I went home and filled my pods for…read moremy two different vapes. They tasted burnt after a few hits. BOTH OF THEM!! So I was able to dump one out to fill again with some previous juice I had stashed for a rainy day! After the new juice came out the cotton, it went back to normal. Well, I ran out of that, so I had to put the juice that seems to be faulty back in. IT BURNT MY POD AGAIN!!! SO, I go into the store, trying to see if they can fix this for me! They say that I can buy another pod and see if it fixes or buy new juice! They wouldn't replace the juice. They wouldn't even reolace a pod. I wasn't going to waste more money on another pod that was going to get burnt using the same exact juice!!! I don't understand that. I bought something faulty from this store and they won't switch it out. They said they can't afford to and aren't allowed. I can't afford it either!!! I'm just out 30$ that I spent here! So, I can't go back there either. I have worked in customer service most of my life. When you sell something faulty or of that nature, you fix it!!!

Love going here. Raven was the one who helped me pick out a new vape and he was extremely nice and…read morepatient with me, even though I was taking forever to decide lol. The prices are unmatched at Vapor Lounge and I will definitely be coming back!

I'm always treated with such kindness whenever I come in! I love this establishment and all who…read moreserve out of it! They really are so knowledgeable and know how to get you what you want while always having a smile on their faces! HIGHLY recommend this franchise for all your vape needs!

Super helpful, great products, friendly atmosphere! Love the…read moreladies that work there! Even let you bring your glass pieces to find the right sizing!

Vapor Cafe sells fake products…read more I purchased a pack of Juul Pods which are obviously fake from the packaging to the physical Pod to the taste.. fake. If you look on Juul's website, they have a store locator that does not show Vapor Cafe being a store they sell their products to. DO NOT GO TO VAPOR CAFE UNLESS YOU LIKE FAKE PRODUCTS

The customer service is outstanding, friendly, and prompt! Will definitely continue shopping here!read more

The Post Falls location has some of the best employees. Everyone is extremely helpful and…read morepassionate about what they do. They treat you like a friend and have become like family. They know their product and never fail when giving me their recommendations. I wish I could clone the workers and place them in other businesses so that everyone can experience what I have. Keep up the awesome work. Your favorite "disposable" customer.